Dhgate - DH Gate Sends Wrong Merchandise and is Unresponsive
I ordered hundreds of dollars of latex flowers to use as centerpieces for my wedding.The order was placed at the end of June.
When I started to receive the products they looked extremely cheap, however I still felt they were something I could work with.
Last week I received the final order of latex orchids (Order NO:331274208). They were not at all as described. They were not latex as indicated in the sellers description; instead they were a cheap horrible fabric which smelled terrible. Immediately, I received them I attempted to contact the seller, there still has been no response.
I also attempted to contact DHGate customer service.
DHGate's 'Live Chat' does not work nor allow any live response.If I cannot obtain some resolution I will be contacting my local news consumer reporters, posting about them in wedding blogs and warn other customers through social media.
Review about: Artificial Flowers.
Reason of review: Not as described.
Monetary Loss: $108.
Preferred solution: Deliver product or service ordered.
I didn't like: Will never buy from dhgate again.