Dhgate - DH Gate Sends Wrong Merchandise and is Unresponsive
I ordered hundreds of dollars of latex flowers to use as centerpieces for my wedding.The order was placed at the end of June.
When I started to receive the products they looked extremely cheap, however I still felt they were something I could work with.
Last week I received the final order of latex orchids (Order NO:331274208). They were not at all as described. They were not latex as indicated in the sellers description; instead they were a cheap horrible fabric which smelled terrible. Immediately, I received them I attempted to contact the seller, there still has been no response.
I also attempted to contact DHGate customer service.
DHGate's 'Live Chat' does not work nor allow any live response.If I cannot obtain some resolution I will be contacting my local news consumer reporters, posting about them in wedding blogs and warn other customers through social media.
This person wrote the review because of not as described of artificial flowers from Dhgate and attached photo s. Reviewer claimed that he or she lost $108 and wants Dhgate to have the product delivered.
The most disappointing in user's experience was will never buy from dhgate again. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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