Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
1 comment

i had no problems with this website it worked well for me i think anyone would benefit from ordering from them the only problem i had when ordering is i had to pay a customs fee for a e-ciggerette tax when it was shipped with dhl its not included in the total shipping cost so i was wondering why they did not mention anything, other than that i got what i was looking for and i am very satisfied with the quality of the product it works as it is described i hope to order again on dhgate in the future but do not like the idea of paying exra shipping

Review about: Dhgate Website.

Reason of review: Good quality.

I liked: Price.

I didn't like: Products wasnt what i ordered so now i want a refund are sued.

Had an Experience with Dhgate?

Write a review


Terms of Service
Post Comment

Hi there!

Thank you for your feedback. For your concern, customs fee asked by your customs office cannot be controlled by DHgate. Since each country has different policies, we are unable to include that information when you place an order.

To make sure you will be informed if you need to pay for customs fee on an item, we suggest that you contact your country's customs office.

If you have any other questions, please do not hesitate to contact us through the following link: or send an email to .


Samantha Customer Service Center

You May Also Like