DHgate - Defective Fender in motorcycle fairing kit
4 comments
Bought motorcycle fairing kit fitment issues due to compressed molding process front fender would not fit at all it was damaged due to improper placement of mounting holes due to the compression molding process the first time the motorcycle was taken on the road the fender rubbed and was destroyed when I asked for a replacement for the defective Fender they refused and said I would have to buy another not happy
Reason of review: Damaged or defective.
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seller keyhere order #26301**** Richard carhart carhartrichard@***.com
Hi Richard,
We checked your order and you have completed the order and released the payment to the seller even if you still have complaints with the item you received. There were no disputes opened to lodged a complaint.
Now, your order is already closed and this is beyond our after-sale policy. We suggest that you send a message to the seller and negotiate on a resolution. If they agree on a refund, please ask him to leave a message for you saying 'I agree to refund you *** Once the seller agrees, send us a screenshot then you can contact us again and we will arrange the refund for you. If they donโt agree to refund, we cannot operate for you too.
If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.com
Regards,
Riane Customer Service Center DHgate.com
Hello,
Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.
If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customersupport@DHgate.com
Regards,
Riane
Customer Service Center DHgate.com
carhartrichard@***.com order#26301****