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Summary of DHgate Customer Service Calls

31 TOTAL CALLS
97% SUCCESSFUL CONNECTIONS
01:37 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact DHgate to Ask about:

Payments and Charges:

  • “Payment authorization”

Shipping and Delivery:

  • “Want know how is shipping after ordering like I need sum item by 24th”
  • “Invaild tracking number”

Account:

  • “Account”

Other:

  • “Business purpose”
  • “Trying to find out,Where packet.”
  • “Order yet not received”

About DHgate

Top 5 Likes about DHgate

Customer service, Prices, Products, Price, Good price and product

Top 5 Dislikes about DHgate

Customer service, No refund, False tracking number, Deceitful tactics, Shipping time

Summary

DHgate.com is a business-to-business (B2B) comprehensive trade solution provider offering one-stop trade services to international buyers who are interested in purchasing directly from China. The company provides its buyers with an efficient and manageable procurement process covering every phase of the international supply chain and streamlining trade channels. DHgate.com is neither a trading company nor a seller, but rather an online business platform where people can purchase directly from China. The company's wholesale e-marketplace offers Chinese manufacturers a great chance to open overseas markets and sell their products directly to international buyers, which are provided with unsurpassed opportunities to resell to stores or individual consumers. DHgate's main target is retailers and resellers but there is no limitation to the number of items bought so anybody can enjoy DHgate products and prices. The corporate office of the company is based in Haidian District, Beijing, China

DHgate reviews and complaints

DHgate is ranked 8 out of 138 in Auctions and Marketplaces category

Area Served

Canada

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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