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I want a refund of my $167 that I paid for this merchandise I did not know it was counterfeit it arrived and I believe New York State and the US customs seized it and they told me if I wanted it I had to pay $9,000 for it which I'm not going to do cuz I didn't even know it was counterfeit and I want my money back

Monetary Loss: $167.

Preferred solution: Full refund.

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#1941484

Hi Tyshay, For this order 325523****, we found that it was returned back to the sender. For this case, we have already helped you opened a dispute for full refund.

You have 5 days to reach an agreement with the seller on the dispute page. If you will not reach an agreement, you may request for mediation. Here’s how you can escalate the case to DHgate: 1) Click "My DHgate" on the upper right corner of the page. 2) Click "My Orders".

3) Search for your order number.

4) Click the link "View Return & Refund" at the right side of the order. 5) Click "Request DHgate Mediation".

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