order seller service money customer customer service refund sellers site items
3.8
Details
I ordered a louis vuiitton bag and the strap was broken. I messed they replied sayin we can give partial refund i said i want full. They are not long replyinh i keep messaging them and they have not replied its been 3 weeksZ i would like to return item and have a...
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2 comments
Nadya
#1571731

Hi MotionlessArcticWolf, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customersupport@DHgate.com Regards, Riane Customer Service Center DHgate.com

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Review
#1366776 Review #1366776 is a subjective opinion of poster.
Reason of review
Damaged or defective
3.7
Details
I need to know why my hair look so bad - Dhgate review
I got my hair today and it’s not the good quality why would you guys send me some hair that’s not good ?
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1 comment
Nadya
#1558243

Hi ExpertBoykinSpaniel264, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customersupport@DHgate.com Regards, Riane Customer Service Center DHgate.com

Review
#1351561 Review #1351561 is a subjective opinion of poster.
Reason of review
Bad quality
4.0
Details
I just I just need somebody to contact me and let me know what's going on with it watch band thank you
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1 comment
Nadya
#1510846

Hi DemandingCrab511,Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customersupport@DHgate.comRegards,RianeCustomer Service CenterDHgate.com

Review
#1290790 Review #1290790 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Reason of review
Order processing issue
4.1
Details
Order no : 279061146 Ladies sheer lace tassel scarves. These scarves are really beautiful. Soft material. Sheer with a slight glitter on them that really brings them out. They are of excellent quality. I have had no issues with these scarves at all. They come in really...
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1 comment
Nadya
#1498294

Hi JazzLee,Thank you for taking time to purchase on the site! We are looking forward in doing more business with you!Here is the good news, we have created DHgate Customer Service facebook page to serve your better. For more inquiries please do not hesitate to contact us thru https://www.facebook.com/DHgateSupport/ and we will be happy to assist you.Regards,RianeCustomer Service CenterDHgate.com

Review
#1275920 Review #1275920 is a subjective opinion of poster.
Reason of review
Good quality
3.6
Details
DHGate has so far been a success for me, I am able to buy stock wholesale cheaper than anywhere in the UK. Takes up to 2 weeks to get here but the savings make the slow delivery time worthwhile. Now apparently I have to ramble on a little because I cannot proceed...
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3 comments
Nadya
#1484862

Hi ExuberantSiameseFightingFish,Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customersupport@DHgate.comRegards,RianeCustomer Service CenterDHgate.com

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Review
#1258542 Review #1258542 is a subjective opinion of poster.
Product
Dhgate Marketplace
Pros
  • Low prices
Cons
  • Slow delivery times
Reason of review
Fair pricing
Tags
  • Low Prices
3.8
Details
Order no : 276406884 I had ordered these planet sets. And I was extremely disappointed by the way they were packaged. Upon receiving the order. I found that all the boxes were badly Damaged. Even though the products itself were in good condition. But to receive your...
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1 comment
Nadya
#1476927

HiJazzLee,Thank you for your continued patronage! We are looking forward in doing more business.Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/Regards,RianeCustomer Service CenterDHgate

Review
#1249164 Review #1249164 is a subjective opinion of poster.
Reason of review
Problem with delivery
3.9
Details
Order and received item. Need a smaller size seller will not exchange the sneakers and dhgate will not help
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1 comment
Nadya
#1476246

Hi SardonicTuatara,Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customersupport@DHgate.comRegards,RianeCustomer Service CenterDHgate.com

Review
#1247683 Review #1247683 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
3.7
Details
Bought a pair of sunglasses from Dhgate after a recommendation from a friend who told me both the price and quality is really good. Payment went great, items were shipped really fast and I got them within 2 weeks, with free shipping. The product was exactly as...
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1 comment
Nadya
#1468432

Hi EmbarrassedFennecFox,Thank you for taking time to purchase on the site! We are looking forward in doing more business with you!Here is the good news, we have created DHgate Customer Service facebook page to serve your better. For more inquiries please do not hesitate to contact us thru https://www.facebook.com/DHgateSupport/ and we will be happy to assist you.Regards,RianeCustomer Service CenterDHgate.com

Review
#1239002 Review #1239002 is a subjective opinion of poster.
Pros
  • Shipping
  • Good prices
Reason of review
Good quality
Tags
  • Great Deals
  • Pricing

Very slow but in the end I received what I wanted | Dhgate review

3.7
Details
I have never had a problem ordering off dhgate . I always get what I want at a cheap price. I know the shipping takes forever but what do you expect with it being from overseas and so cheap. {{REDACTED}}
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Review
#1228667 Review #1228667 is a subjective opinion of poster.
Reason of review
Fair pricing

Happy customer | Dhgate review

4.1
Details
Order no : 267492737 I had ordered the kiddies frozen, my little pony and troll cape and mask sets. They are just absolutely beautiful. The quality is excellent. The colours are so vibrant and bright. The masks are also of excellent quality. Really stunning sets. I am so glad I decided to purchase them. The pictures don't do justice as these cape and mask sets are really lovely especially in person. I am extremely satisfied with the products. The service from the seller has been exceptional. Extremely accommodating and helpful. I am extremely happy with this seller whom had went the extra mile to ensure that I received the correct order. Thank you seller for your brilliance.
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1 comment
Nadya
#1445106

HiJazzLee,Thank you for taking time to purchase on the site! We are looking forward in doing more business with you!Here is the good news, we have created DHgate Customer Service facebook page to serve your better. For more inquiries please do not hesitate to contact us thru https://www.facebook.com/DHgateSupport/ and we will be happy to assist you.Regards,RianeCustomer Service CenterDHgate.com

Review
#1206541 Review #1206541 is a subjective opinion of poster.
Product
Dhgate Marketplace
Reason of review
Good quality