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My order is about to past its due date for delivery its still in China and I've asked the sender to lodge a enquiry to the post which he hasn't this is pathetic and all he keeps saying me is thanks for understanding I don't understand at all what the *** is going on with my order I just want my money back immediately which he said I will only receive once the order arrives im so furious and this pathetic customer service is just adding fuel to th fire

User's recommendation: Don't buy from dhgate its terrible customer service and waiting times.

Monetary Loss: $102.

Preferred solution: Full refund.

DHgate Pros: Good price.

DHgate Cons: Cant start dispute, Takes ages to come, Shipping time from china, Order not confirmed, Steal money from you.

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Hello Hadlee, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.


Hello Hadlee, Good day! We understand how you feel for not receiving the order yet.

Can we have the order number so that we can check and see what we can do to help you? Please send us an email to customer-support@***.com or contact our live chat;

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