4.4
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Advertised vs Delivered
Billing Practices
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Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
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1 comment

As almost always good communication with seller and no problem with shipping, although shipping from China can take some time, but I feel that that is to be expected when shipping is free. I often buy from dhgate and the few times there has been any problems they have been easily solved directly by email with seller, and once with a little help from dhgate customer service :-) I feel safe shopping at dhgate since the seller does not receive their money until I have received my product and am satisfied with it, and therefor have to do as good a job as possible.

Good for both parts! Thank you for a great shopping experience!

Review about: Dhgate Customer Care.

Reason of review: Good customer service.

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Dhgate2014
#1317425

Hi lollobollo!

Thank you for your purchase. We are delighted that you are happy and satisfied with the products you ordered from Dhgate.com

Here is the good news, we have created DHgate Customer Service Facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Samantha

Customer Service Center DHgate.com

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