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i have pressed the forgot password various times over the past 3 days and i have yet to recieve an email with a link provided to reset my password. this is obviously very annoying as i keep receiving emails from your company to complete payement.

could you please send me an email to emma.jorgensen2002@***.com to reset my password. otherwise i would like a full refund.

User's recommendation: don’t recommend.

Product or Service Mentioned: Dhgate Account.

Preferred solution: Let the company propose a solution.

DHgate Pros: Products and p.

DHgate Cons: Customer services.

Location: Albany Creek, Queensland

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Hi Emma, The link to reset your password has been manually sent to your email. Please check your inbox, spam and junk mail.


i still have not recieved it


Hi Emma, We understand your concern, we are here to assist. We already sent the reset password link to this email emma.jorgensen2002@gmail.com today.

Please check your inbox. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@dhgate.com Regards, Blu Customer Service Center DHgate.com

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