New Reviewer
1 comment

Im trying to cancel order and was instructed to go on my desktop and go to the website but when I do that I do not see my order in anyWhere. Where on my app its awaiting shipment.

The seller sent me a message requesting I cancel my order. I talk to a live agent and they told me my account was set as guest and they put in for a email to be sent to me with a solution and its been over 12 hours and still no solution or email.

Also I try and login to my account now and it says my password will not work so I requested help with my password be sent to my email and I havent gotten an email and its been over eight hours on that problem. So now I am locked out of my account and Im not willing to give up this hundred dollars I sent to buy these shoes

User's recommendation: Don’t buy.

Monetary Loss: $110.

Preferred solution: Full refund.

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Hi Joanna, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

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