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Update by user May 23, 2021

They have made absolutely zero efforts to make it right. I'm out the $50 but guaranteed I'll never order from them again.

They are a horrible company & made it so difficult to work with them that I finally just gave up. DO NOT ORDER FROM DHGATE.

Original review posted by user Apr 23, 2021

My package finally arrived 2 months late, broken completely in half. They make their website impossible to use so they can screw you out of money.

User's recommendation: Do not buy from dhgate.

Monetary Loss: $50.

Preferred solution: Full refund.

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Hi Morgan S, Please provide us your order number and login email address. That way, we can check the status of your account and we can provide the correct resolution to your concern.


I don't have an order number bc you never sent me confirmation that it was even ordered but you did charge my card mrscaw13@***.com was the email it was ordered from. If you can't use that then use morgan-stepp93@***.com I can't even respond bc it says my email exits & I can't log in

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