Yes don’t buy from DHGAtE don’t listen orther review , if you don’t receive your parcel you will lost your money the protection garanty DHGATE is *** and I don’t receive my package DHGATE stole me 400$ cad for scrap of paper and customer service repeat me for 2 week don’t worry don’t worry .And today I see dhgate gives the.One you to the seller and explained to me ohh we try to reatch you and that don’t reply and is liar I check my message everyday I take screen shot and I speak to 4 guy different for trying to have my money back ..
All saler sale the set paper for 8 $ us me I order 2 set I paid 200$ cad eatch because the seller tell me is very better quality and hologram blablabla I receive scrap blank paper and damaged 20$ paper with chinese characters ... nothing like picture . I explained. To dhgate the seller have many acount on DHgate do his dosent care about review .
And DHGATE do nothing just tell me don’t worry ... Today I receive message and Dhgate tell me : We are honored to have the opportunity to address this matter with you. please accept our sincere apology for any inconvenience this matter may have caused you. Let me assist you and have this sorted out.
As we have check that you escalate this case to dhgate mediation, and according to your analyst, you complaint that you only one kind and some damaged and the evidenc ethat you provide is invalid, your analyst again inform you to provide you more evidence but they don't receive any response from you,nad your analyst as your seller to negotiate with you, but you did not response from there massages, Is so liar i have screen shot of no message I contact customer service 2 time this week for ask him wath going on .. I check yes dhgate contact me on my gmail but for sending video I already sending many picture of the scrap I receive ..
and i reply ok no problème I will I’ll send you video but now is to late WTF ...very big stole is 400$ cad a lot money for me so now i see i lost my money i receive nothing ...just scrap paper i put In garbage and I lost 400$ So DoNt buy on DHGATE you will regretted Order NO:34465453 Seller name is tokyo_2020 and fafa188
Review about: Play Money.
Reason of review: Damaged or defective.
Monetary Loss: $400.
Preferred solution: Full refund.
I didn't like: Never receive my parcel.