Worst online shopping experience. Kept receiving emails that my card had not gone though when it had.
Kept getting further emails that if I don't reissue my card, cancelling order. I wrote over 5 emails, disputing DH gate many emails that my card had not gone through and further I wrote that I wanted to cancel my order. Then I received a month later in the worst wrapping the suit that was supposed to be a small size and I am really XS, but the suit was so small that it would fit a skinny child, not an adult. There was no receipt or return info and despite all my recent emails, I have still not received a response.
I received a response after the suit arrived, that the suit order was cancelled, and today received a response that the order is not cancelled. It's been a waste of over $100 for a suit that is poorly made and does not fit. I suggest anyone purchasing from this company should be very very careful.
It's a scam by my definition, because impossible to speak or email anyone about returns or incorrect email responses. I wish I had read all the poor reviews of this so called company before I bought this suit.
Product or Service Mentioned: Dhgate Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $1150.
Preferred solution: Full refund.
Dhgate Cons: Worst online experience-from service to product, Customer dervice and poor product, Customer service, The.