New Reviewer
2 comments
1.0

Suing and cause the seller is a bad seller and the customer service was very rude and just bad business I had for a partial refund since I could not return my shoes and the seller told me no he couldnt refund me back with out my shoes but I read the partial refund policy and it said you can get a partial refund meaning keeping the item and getting partial of my money which is USD 56.76 and the dhgates company told me to sue them if I had to and thats a shame how yall said just sue the company yall didnt help me of nothing that just tells me that this company doesnt care

User's recommendation: Facebook already know about this problem even my friends don’t wanna buy from dhgates because of my experience with them it’s ridiculous and just awful.

Monetary Loss: $57.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
#2030643

Hello Pari Pkb, Good day! We understand how you feel about this and we just want to clarify if you file a dispute on the order and ask for a partial refund and keep the item?

Can we have the order number so that we can check and see what we can do to help you? Please send an email to customer-support@***.com or contact our live chat; https://www.dhgate.com/help/helpcenter.html?dspm=pcen.hp.customerservice.custom.64tAi3V2tXOM487ckWyl&resource_id=#hp1806_helptop-contactUs

#2031526
@Nadya Qgj

Hello I hope someone can help me with my refund well my partial refund “ here’s my order number “ 333360****

DHgate Reviews

  1. 1427 reviews
  2. 458 reviews
  3. 306 reviews
  4. 422 reviews
  5. 707 reviews
DHgate reviews