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3 comments
1.0

Hello,

I purchased an item, 328461**** through the company comecase because I was under the impression that it was a dyson air wrap styler. Not only did the seller lie to me about it being the dyson air wrap styler, the plug does not fit into my plug because it is European.

In attempting to get a refund from the seller, they just kept saying oh its too expensive, our products are high quality you should keep it, and a bunch of other nonsense. Yes, those things might be true but just give me my money back! If it was $20 I might not care, but $100 is way different especially during a time like this!

Please help me get my money back! This is outrageous!!

Monetary Loss: $120.

Preferred solution: Full refund.

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#1977405

Hi there, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

#1977551
@Nadya

Hello, my order email address is kkstorie123@***.com and my order number is three two eight four six one five eight eight one (328461****)

#1976741

Hello Kailee S, We understand how you feel when receiving the order. Can we have the order number so that we can check and see what we can do to help you? Also, please contact our customer service directly with more details like order number, or your account information through this this link: https://dg.dhgate.com/myaccount/csmsg/leavemsg.do?from=nav_menu&knowfirsttype=42&language2=en

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