Filter by rating
filters
State:
Show
City:
Show
Product:
Show
I purchased an 18K Necklace from seller, "Lishan," at DH Gate. I am happy with the necklace that I purchased in May and received in early June. Lishan included a bonus ring gift and DH Gate has been helpful with Live Chat and Customer Service. I am pleased that DH Gate...
View full review
1 comment
Dhgate2014
#1336342

Hi,

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/  

Regards,

Sil

Customer Service Center DHgate.com

Review
#1055796 Review #1055796 is a subjective opinion of poster.
Product
Necklace
Reason of review
Good customer service

Dhgate - Great Service

3.9
Details
I've made 4 orders off DhGate, I received all of them (2 being from the same seller). I also made one ordered and requested to cancel it within a day or two the refund was processed with no troubles at all. There are great products and sellers. I would just recommend being careful with who you buy from and what you buy. The prices are cheap, there are occasional discounts and app promotions. The only bigger struggle is communicating with sellers who aren't very good at English and the long-ish wait time for replies. Overall I'm very satisfied with DhGate and would definitely recommend it!
View full review
1 comment
Dhgate2014
#1336341

Hi,

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/  

Regards,

Sil

Customer Service Center DHgate.com

Review
#1055765 Review #1055765 is a subjective opinion of poster.
Service
Dhgate Customer Care
Pros
  • Product as advertised
Cons
  • Vendor misrepresented
Reason of review
Good quality
Tags
  • Makeup Reviews

Dhgate - Nice experience

4.9
Details
Dhgate - Nice experience
I bought a rayban rb2140 the seller communicated well i got 1$ off from coupon and free shipping. the delivery took 20 days which was very awesome. better than aliexpress anyday. the sellers here are genuine and quality products.
View full review
Review
#1055711 Review #1055711 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Reason of review
Fast order processing

Dhgate - Excellent Transaction

4.7
Details
Overall this was an excellent purchase. The item was shipped within a reasonable time and it was packed properly. The knife was of very good quality and the spring assisted mechanism works flawlessly. I have purchased several sets of knuckle dusters, but this set fits better than any of the others. I opted for the camo design and it is quite nice. The window breaker is also made of durable metal and is fully capable of breaking out a car window should you need to do so in an emergency. I can not find a single flaw within this item making it hard to believe it was so inexpensive. Something like this item would cost 10 times as much in the US. DHgate and the products they carry are amazingly affordable. I will be telling all of my friends about this site and I will definitely be coming back to purchase more items!
View full review
1 comment
Dhgate2014
#1336339

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/  

Regards,

Sil

Customer Service Center

DHgate.com

Review
#1055645 Review #1055645 is a subjective opinion of poster.
Product
219 Knuckle Duster Folding Knife
Pros
  • Product selection and pricing
Cons
  • 1 item is taking a long time to ship
Reason of review
Fair pricing

DHGATE GIVES ME PEACE OF MIND

Pretty much every transaction I have had has been pleasant and the items have been as described. Of course there is the occasional problem, shipping (customs problem), or defective product. Most sellers on DHGATE value their ratings and will work out a reasonable solution. I have not had to involve DHGATE at all in the approximately 8 years I have been buying here. The vast number of vendors creates a healthy competition that helps both the buyer and seller achieve their goals. I have mostly received quality items and have purchased from most vendors more than once. The escrow process seems to keep everything honest and above board. I like that I receive the item and must be satisfied with it prior to the funds being released.
View full review
1 comment
Dhgate2014
#1336338

Hi,

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/  

Regards,

Sil

Customer Service Center DHgate.com

Review
#1055595 Review #1055595 is a subjective opinion of poster.
Product
Dhgate Marketplace
Reason of review
Good customer service
I purchased a air of pants and the size chart says my size category was large. I went to a size XL to be safe. keep in mind I'm a size 6 and those pants could not go past my leg.contacted the seller and asked me to measure with tape measure. bad service! I will never...
View full review
1 comment
Dhgate2014
#1336337

Hi,

We are sorry to hear about your experience. Please provide the order number so that we can check the order details and see how we can assist you in getting a resolution. Please communicate with the seller before finalizing the order so that you will get suggestions or insights from the seller.

Please do not hesitate to contact us through the following link if you have any questions: http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs or send an email to customer-support@dhgate.com .

Regards,

Sil

Customer Service Center DHgate.com

Review
#1055549 Review #1055549 is a subjective opinion of poster.
Product
Jeans
Reason of review
Bad quality
Loss
$1600
Preferred solution
never buy from them again.

Dhgate - Great shopping experience

5.0
Details
Order NO:256198547 I am new to ordering and so far I am pleased.I would recommend this site to anyone. I am happy that I found this site to get my products from! Everyone on here that I have talked to so far have been very nice. Everyone has got back to me very fast. Shipping as been fast as well. Dh gate site is setup very user friendly. The mobile site is just as good as the web site. Dhgates sellers all "so far" has really good page set up. They have enough pictures and descriptions for their items.I would rate this site a 10 out of 10 as of right now. and DHGATE is supporting us with giving 5$ gift coupons for your review in here. Thanks for all to them.
View full review
1 comment
Dhgate2014
#1336335

Hi mfth47,

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/  

Regards,

Sil

Customer Service Center DHgate.com

Review
#1055548 Review #1055548 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Pros
  • Service
Reason of review
On time delivery
Tags
  • Amazing Customer Service

Dhgate - The product doesn't last.

1.9
Details
I've bought a Ijust 2 and it just lasted 3 weeks. I mean, the battery stoped working and all atomizer were burning too quickly. It's really sad because I've told all my friends to enjoy it but now they will probably buy something not good. I didn't know it was a clone after it arrived because te add mentioned it in a subtle way. Off course it was my fault not read completely the add but evem being a clone material it should last more than 3 weeks. So I recomend you to buy other vaporizer if you could find a original the better. Thanks DHGATE to open this space to complaining.
View full review
1 comment
Dhgate2014
#1336334

Hi,

Please provide the order number so that we can check the order details and for us to see how we can assist you in getting a resolution on this issue.

Please do not hesitate to contact us through the following link if you have any questions: http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs or send an email to customer-support@dhgate.com .

Regards,

Sil

Customer Service Center DHgate.com

Review
#1055474 Review #1055474 is a subjective opinion of poster.
Product
Vaporizer
Cons
  • Quality
Reason of review
Bad quality
Loss
$23
Preferred solution
Let the company propose a solution

Dhgate in Turkey, North Carolina - Excellent expérience!

4.4
Details
Dhgate - Excellent expérience!
Quand j'ai vu l'annonce sur internet, je pensais que c'était un site pour arnaquer les gens. Je suis allé visiter le site par curiosité et j'ai compris que c'était un vrai, que ce n'était pas du fake. J'ai navigué pour voir toutes les choses qu'ils avaient à offrir et j'ai vu que les prix étaient vraiment bas. Alors je me suis surpris à mettre des choses dans le panier pour ensuite faire mon premier achat! Le produit est très beau, tel que montré sur la photo! Livraison très rapide pour un site de la Chine! Je recommande et je vais sûrement retenter l'expérience!
View full review
1 comment
Dhgate2014
#1336333

Hi ericpro66,

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/  

Regards,

Sil

Customer Service Center DHgate.com

Review
#1055393 Review #1055393 is a subjective opinion of poster.
Product
Ice Hockey Jersey
Pros
  • Livraison rapide
Cons
  • Description des grandeurs difficile
Reason of review
Fast order processing
Tags
  • Delivery Service
  • Online Shopping

Dhgate - Very good

5.0
Details
The purchases are easy and well guaranteed, it is very good, the sellers are attentive, the delivery is fast, and the communication too, the products are well packaged and are well detailed at the time of sale. The payment is secure and the buyer has all the guarantee of receiving the product. Lots of convenience and safety. The articles are well described and the photos of the product are very detailed, leaving no doubt for the customer. The freight price is accessible and the communication with the seller also, traceable shipping leaving the customer step by step aware of where your order is
View full review
1 comment
Dhgate2014
#1336332

Hi edson,

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/  

Regards,

Sil

Customer Service Center DHgate.com

Review
#1055331 Review #1055331 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Reason of review
Fair pricing