DHgate
Reviews and Complaints
Want my money back never got order
- Loss of money because of waiting for orders and refunds
Preferred solution: Full refund
I've did an error on my order
Preferred solution: My shoes in uk size 5.5
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Paddington, EnglandDispute
User's recommendation: Don’t buy from this seller or in fact website
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
Preferred solution: Full refund
Items Not Received
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAfter 3 months still didn’t receive my order even on my app they’re saying I receive it! And the don’t want to refound my money back!
Preferred solution: Full refund
Trying to see when is my package going to be here I need it before Saturday
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReceived package
- I received something
- Did not receive what i ordered
Preferred solution: Price reduction
My oreder was never delivered and they took my money
Preferred solution: Full refund
User's recommendation: I want my money back on my card asap
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Sydney, New South WalesBank has withdrawn money but order got cancelled.
User's recommendation: Don’t placed big orders
I made several purchases here and I have not heard anything back from the company and it is virtually impossible to track your items.
User's recommendation: The only human contact you’ll ever have with DH gate is when you are making a purchase requires one of them to help you with. Otherwise you’ll never get in
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Eastbourne, EnglandRepayment
I ask for repayment, 5 days and I dont have my repayment because I cancel my order after pay ! I need my money
User's recommendation: Pay for sur
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerSeller sent wrong item and worn give refund
Preferred solution: Full refund
Order not received it’s been over 3 months
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Hello Adrian S Ygf. Good day!
We understand your concern about the size of the shoes. Can we have the order number so that we can check and see what we can do to help you?
Please let us know Or contact our live chat for real time assistance and we are here 24/7 for you. https://***/contact/contactus.html?act=oldpageload&dspm=pcen.help.services.1.e3TM0pNa5dCPvz6XL46d&resource_id=#pu1812_helptop-contactUs