Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Dhgate - I felt like i was buying instore

4.0
Details
Great experience! I felt like i was buying instore almost! Felt like size chart was great enough for me to feel like i knew my size! Picking my product was easy, and checking out was fine. Delivery was average. but it was free, so i cant complain about that. No doubt i will be buying more! I wish more people would post pic of their products. So we the buyer can get a better indication on how good the product is! More feedback is always good. Plus you need a currency changer for different countries like Australia. Search bar need some work. There should more sub options,for searching for different products. When searching for Arizona Diamondbacks. it wont find anything im looking for. i have to put in the players name and thats it. If it does find the team. theres a limited amount of items that show up. But if i search name of players a whole list comes up. But im sure you will work that you thankyou
View full review
1 comment
Dhgate2014
#1338950

Hi,

Thank you for your feedback. If you need the item sooner, we suggest that you use express couriers such as DHL, UPS or FedEx so that you will get the items fast and these couriers have their own tracking websites.

You can contact us for any assistance in tracking any orders.

Please do not hesitate to contact us through the following link if you have any questions: http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs or send an email to customer-support@dhgate.com .

Regards,

Sil

Customer Service Center DHgate.com

Review
#1059351 Review #1059351 is a subjective opinion of poster.
Product
Dhgate Marketplace
Pros
  • Product
Cons
  • Wait
Reason of review
Good quality
I ordered a soccer jersey from this website a good while ago and after wearing it a couple of times, I can definatly attest to the quality and service of Dhgate. I found the jersey on dhgate for about five times less than the price I would find looking anywhere else so...
View full review
1 comment
Dhgate2014
#1338946

Hi,

Thank you for your feedback. If you need the item sooner, we suggest that you use express couriers such as DHL, UPS or FedEx so that you will get the items fast and these couriers have their own tracking websites.

You can contact us for any assistance in tracking any orders.

Please do not hesitate to contact us through the following link if you have any questions: http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs or send an email to customer-support@dhgate.com .

Regards,

Sil

Customer Service Center DHgate.com

Review
#1059326 Review #1059326 is a subjective opinion of poster.
Product
Soccer Jersey
Reason of review
Good quality
1.0
Details
Early this year, I placed an order with DHgate for Asics running shoes (order# 337445231). I attempted to pay with credit card but DHgate website did not accept my cc payment and offered a bank-transfer option with bank account information and a reference number. I...
View full review
1 comment
Anonymous
#1355926

Hi ! Just wanted to join you against DHGate.

This i a disgusting company, a bunch of Chinese crooks.

My story is very simple, in May 2015 I ordered a pair of shoes, asked for size 7, received size 9, order # 15742165211. I have sent it back the very next day, The USPS has used the same tracking number LN898498068CN. For six weeks they had been telling me that I had not returned the shoes back, so they cannot send me any refund. When I had proofed that their arrogant and rude seller Yiwuglobal has received shoes back on July 1, 2015 (proof email from China Postal Service) that bunch of thieves has decided not to contact me any more.

On my side I have contacted Florida Department of Agriculture & Consumer Services Commissioner Adam.

H. Putnam, to let them know my case.

Review
#1059309 Review #1059309 is a subjective opinion of poster.
Product
Dhgate Account
Reason of review
Problems with payment
Loss
$85
Preferred solution
Full refund
5.0
Details
So I bought a couple things from DHGATE and all of the experience was beyond great. The products were selling at a cheap rate with good quality. Of course you can't expect the same quality as the genuine authentic goods, however the quality is very close. Second part...
View full review
1 comment
Dhgate2014
#1338945

Hi,

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.

We are pleasantly inviting you to join our MONTHLY GIVEAWAY!! DHgate website has the top manufacturing sellers. Follow our Facebook page for more updates/details to win items.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/  

Regards,

Sil

Customer Service Center DHgate.com

Review
#1059229 Review #1059229 is a subjective opinion of poster.
Product
Shoes
Cons
  • How long it take to get an issue resolved
Reason of review
Good quality
Tags
  • Good Products Price
4.0
Details
DHGate es un sitio confiable y los vendedores ahi adscritos llevan un record de veracidad, seriedad, efectividad, honestidad y creeme todo es real y ademas el sitio cuenta *** una area de reclamos que tambien es efectiva... El problema consiste en nuestras leyes...
View full review
1 comment
Dhgate2014
#1338944

Hi,

Thank you for your feedback. Let us know if you have any concerns about your orders so that we can immediately assist you in resolving any issue.

We are pleasantly inviting you to join our MONTHLY GIVEAWAY!! DHgate website has the top manufacturing sellers.

Follow our Facebook page for more updates/details to win items.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/  

Regards,

Sil Customer Service Center DHgate.com

Review
#1059159 Review #1059159 is a subjective opinion of poster.
Cons
  • Supplier not getting back to me after query
Reason of review
Good customer service
Tags
  • Excellent Customer Service

Dhgate - I have my own little bussines!!

4.9
Details
well i order some jersey from a seller on dhgate . At first the seller would reply all my questions. so i put my order.. than the time pass and i asked the seller for my tracking number. but he never reply. so i wait a few days. when I got not answer i ask for a full refund. And thats when dhgate got involved and the refound my money back quickly. At the end the seller contact me asking me i still want it my order but i say not thank you. Now I have another seller from dhgate. im very happy been doing bussiness with him now for a 1 month. and I happy with his service.
View full review
1 comment
Dhgate2014
#1338943

Hi,

Thank you for your feedback. Let us know if you have any concerns about your orders so that we can immediately assist you in resolving any issue.

We are pleasantly inviting you to join our MONTHLY GIVEAWAY!! DHgate website has the top manufacturing sellers.

Follow our Facebook page for more updates/details to win items.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/  

Regards,

Sil Customer Service Center DHgate.com

Review
#1059137 Review #1059137 is a subjective opinion of poster.
Service
Dhgate Customer Care
Pros
  • Price and quality of the item
  • All products and customer service
Reason of review
Good customer service

Dhgate - Disappointed

My order came over a week later than it was supposed to. It didn't come with the colors that I requested, in fact only one of the ten items was the color I asked for. Whenever I contacted the business, they were slow to respond to the first message, and never responded to the second. It was the individual business, not DHGate as a whole. Be careful what you order and make sure to look over product reviews before ordering. I will continue to order from DH Gate, just more cautiously. Shipping is also ridiculously late on any item from their website, most items not having tracking information available.
View full review
1 comment
Dhgate2014
#1338942

Hi,

We understand your side on this issue. Please send us the order number pertaining to this issue so that we can check the order details and see how we can assist you in getting a resolution.

Please do not hesitate to contact us through the following link if you have any questions: http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs or send an email to customer-support@dhgate.com .

Regards,

Sil

Customer Service Center DHgate.com

Review
#1059098 Review #1059098 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Reason of review
Order processing issue
Safety team has blocked my payment of both the credit cards for no reason. In order to activate again they are asking me to fill some form sign and show the front and back of credit card. I never heard of this procedures before in any websites, but its very tedious to...
View full review
1 comment
Dhgate2014
#1338941

Hi,

We understand the importance in getting a resolution on this issue. Please provide your log in email address so that we can check your account details and assist you further.

Please do not hesitate to contact us through the following link if you have any questions: http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs or send an email to customer-support@dhgate.com .

Regards,

Sil

Customer Service Center DHgate.com

Review
#1059080 Review #1059080 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$100
Preferred solution
Let the company propose a solution

DHgate is the best!!!

4.9
Details
Ottimo sito,davvero affidabile soprattutto grazie al sistema feedback,i venditori sono affidabili e molto cortesi,i prodotti sono eccezionali.Ho comprato varie volte e sono stato sempre soddisfattissimo!!!Lo consiglio a tutti!!!Peccato che i tempi di spedizione siano lunghi ma aspetto volentieri,vorrei inoltre i pagamenti via paypal,tipo di pagamento molto piu' sicuro. Comunque secondo me è il sito migliore per acquistare prodotti di notevole fattura a prezzi bassi,ho comprato tante volte anche da altri siti ma non sono mai stato soddisfatto come DHGATE,la maglia che ho comprato è di livello,quasi uguale all'originale,anzi direi uguale,ripeto consiglio a tutti DHGATE.Oramai è il mio sito di riferimento,meglio di Ebay!!! Lo grido ad alta voce,VIVA DHGATE!!! COMPRATE DA LORO!!!
View full review
1 comment
Dhgate2014
#1338940

Hi lillo79,

Thank you for your feedback. Paypal is no longer available on our website since 2012 due to differences in business approach.

Not a problem since we have an Escrow Service like Paypal. This means that when you make a payment, the money will not be released to the seller directly.

The merchant will get your payment once you have confirmed the delivery of the goods.

Please do not hesitate to contact us through the following link if you have any questions: http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs or send an email to customer-support@dhgate.com .

Regards,

Sil

Customer Service Center DHgate.com

Review
#1059066 Review #1059066 is a subjective opinion of poster.
Product
Jersey
Cons
  • Tempi di spedizione
Reason of review
Good quality

Dhgate - Good seller amazing quality Jersey again

5.0
Details
Dhgate - Good seller amazing quality Jersey again
I have ordered on dhgate before and like always i received more than what i paid for, i contacted the seller before purchase using the online chat and asked him to send me pictures be fore packing my order so i can confirm that it is the right thing i asked the seller to add patches and he did it free of cost what an amazing seller this is my 5th order on dhgate and i just keep coming back. Seller name fans-home order number 255238195
View full review
1 comment
Dhgate2014
#1338939

Hi,

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.

We are pleasantly inviting you to join our MONTHLY GIVEAWAY!! DHgate website has the top manufacturing sellers. Follow our Facebook page for more updates/details to win items.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/  

Regards,

Sil

Customer Service Center DHgate.com

Review
#1059062 Review #1059062 is a subjective opinion of poster.
Reason of review
Good customer service