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Dhgate - Positive Experience

Dhgate - Positive Experience
This seller is always friendly and answers any questions I may have. He is a great asset to your company. Always a pleasure to do business with him. Good product, prompt shipping and good packing. I am very pleased with the DHGate site and i enjoy shopping on your website. Descriptions are very good. Products are very good and I can usually find what i am looking for. Paying for items is also easy. Most of the sellers are anxious to sell their product and answer any questions promptly. I will buy more from your site again. I order at least a couple times a month and product arrives in good time.
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1 comment
Dhgate2014
#1338964

Hi,

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.

We are pleasantly inviting you to join our MONTHLY GIVEAWAY!! DHgate website has the top manufacturing sellers. Follow our Facebook page for more updates/details to win items.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/  

Regards,

Sil

Customer Service Center DHgate.com

Review
#1059520 Review #1059520 is a subjective opinion of poster.
Product
Dhgate Website
Reason of review
Good customer service

Bought some cables from DHGate

5.0
Details
So I started by buying some cables over DHGate I was searching for something accessible but also reliable and of good quality. Besides the fact that I have received free DHL Delivery that took about a week to arrive, which is good compared with other deliveries, I have also paid a fair price and did not had any issues with the product. Another very good thing was the secure payment option. Thank you for this great experience the delivery and for the great experience, it was much more secure than I was expecting and I have received what I ordered very fast. Now I've ordered more items. Great experience
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1 comment
Dhgate2014
#1338959

Hi,

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.

We are pleasantly inviting you to join our MONTHLY GIVEAWAY!! DHgate website has the top manufacturing sellers. Follow our Facebook page for more updates/details to win items.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/  

Regards,

Sil

Customer Service Center DHgate.com

Review
#1059422 Review #1059422 is a subjective opinion of poster.
Service
Dhl Delivery Service
Reason of review
Good customer service

Dhgate - Good experience, easy and fast

5.0
Details
I got 2 soccer jersey, very good purchase. the buy was exactly what i saw on the webpage. The experience was pretty fine, it was not difficult to find my product. In addition, i had many options to buy, because there was a lot of sellers offering products, it was good to compare and to analise the reviews. It made me feel confidence in order to choose the best alternative. Moreover, I was in touch with the seller, however, the communication was a bit confusing in terms of language, i guess that they do not speak english very goo Finally i was able to track my purchase during the process, it was nice
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1 comment
Dhgate2014
#1338957

Hi,

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.

We are pleasantly inviting you to join our MONTHLY GIVEAWAY!! DHgate website has the top manufacturing sellers. Follow our Facebook page for more updates/details to win items.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/  

Regards,

Sil

Customer Service Center DHgate.com

Review
#1059387 Review #1059387 is a subjective opinion of poster.
Product
Soccer Jersey
Pros
  • Verity of items
Cons
  • Communication
Reason of review
Good quality
4.0
Details
I bought a watch on DHgate's website and it just arrived, really very beautiful !! This was not my first purchase on the site but I must say it was one of the best, arrived on time scheduled and without defects, excellent quality, the seller was very efficient. The...
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1 comment
Dhgate2014
#1338955

Hi,

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.

We are pleasantly inviting you to join our MONTHLY GIVEAWAY!! DHgate website has the top manufacturing sellers. Follow our Facebook page for more updates/details to win items.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/  

Regards,

Sil

Customer Service Center DHgate.com

Review
#1059385 Review #1059385 is a subjective opinion of poster.
Reason of review
Good quality
Tags
  • Dhgate Customer Service

Dhgate - Worth the wait.

4.4
Details
I ordered a Necklace set. It took long to arrive but it did get here. Was actually worth the wait. The set was exactly as shown in the picture. The only complaint I have is that it took a very long time to get here. It was not my first time ordering and I will most likely order again. Sometimes the set comes quickly and sometimes it gets held up and takes a little longer. In my opinion though for the money and the beauty of the jewelry it is definitely well worth the wait. My daughter absolutely loved it. Plus for the price of it you could always order two sets.
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1 comment
Dhgate2014
#1338954

Hi,

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.

We are pleasantly inviting you to join our MONTHLY GIVEAWAY!! DHgate website has the top manufacturing sellers. Follow our Facebook page for more updates/details to win items.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/  

Regards,

Sil

Customer Service Center DHgate.com

Review
#1059384 Review #1059384 is a subjective opinion of poster.
Product
Necklace
Cons
  • Long delivery time
Reason of review
Good quality
4.1
Details
Out of eleven seperate orders placed with Dhgate, I only actually received four of the orders, the others must have been lost in transit (which is unlikely) or were just never sent (which is more likely as the sellers closed their accounts). I have been waiting for...
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1 comment
Dhgate2014
#1338952

Hi,

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.

We are pleasantly inviting you to join our MONTHLY GIVEAWAY!! DHgate website has the top manufacturing sellers. Follow our Facebook page for more updates/details to win items.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/  

Regards,

Sil

Customer Service Center DHgate.com

Review
#1059364 Review #1059364 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Reason of review
Problem with delivery
Loss
$23
Preferred solution
Full refund

Dhgate - Very satisfied

4.1
Details
The shipping has been fast and the product is as detailed, the value for money is excellent. I bought it for a gift and liked it a lot. I'll probably buy it again. Once put it looks very nice and gives a character of elegance very in line with the current fashion which makes it easy to wear for any occasion that is presented, whether for everyday use or for a more special celebration. Although the materials are of average quality, the elegance and appearance they cause are surprising. It is possible and fun to combine the jewel with any garment that you want to wear because its color makes it possible. In short, very satisfied with the purchase.
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1 comment
Dhgate2014
#1338951

Hi,

Thank you for your feedback. If you need the item sooner, we suggest that you use express couriers such as DHL, UPS or FedEx so that you will get the items fast and these couriers have their own tracking websites.

You can contact us for any assistance in tracking any orders.

Please do not hesitate to contact us through the following link if you have any questions: http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs or send an email to customer-support@dhgate.com .

Regards,

Sil

Customer Service Center DHgate.com

Review
#1059353 Review #1059353 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Pros
  • Fast delivered
Reason of review
Fast order processing
Tags
  • Timely Delivery

Dhgate - I felt like i was buying instore

4.0
Details
Great experience! I felt like i was buying instore almost! Felt like size chart was great enough for me to feel like i knew my size! Picking my product was easy, and checking out was fine. Delivery was average. but it was free, so i cant complain about that. No doubt i will be buying more! I wish more people would post pic of their products. So we the buyer can get a better indication on how good the product is! More feedback is always good. Plus you need a currency changer for different countries like Australia. Search bar need some work. There should more sub options,for searching for different products. When searching for Arizona Diamondbacks. it wont find anything im looking for. i have to put in the players name and thats it. If it does find the team. theres a limited amount of items that show up. But if i search name of players a whole list comes up. But im sure you will work that you thankyou
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1 comment
Dhgate2014
#1338950

Hi,

Thank you for your feedback. If you need the item sooner, we suggest that you use express couriers such as DHL, UPS or FedEx so that you will get the items fast and these couriers have their own tracking websites.

You can contact us for any assistance in tracking any orders.

Please do not hesitate to contact us through the following link if you have any questions: http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs or send an email to customer-support@dhgate.com .

Regards,

Sil

Customer Service Center DHgate.com

Review
#1059351 Review #1059351 is a subjective opinion of poster.
Product
Dhgate Marketplace
Pros
  • Product
Cons
  • Wait
Reason of review
Good quality
I ordered a soccer jersey from this website a good while ago and after wearing it a couple of times, I can definatly attest to the quality and service of Dhgate. I found the jersey on dhgate for about five times less than the price I would find looking anywhere else so...
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1 comment
Dhgate2014
#1338946

Hi,

Thank you for your feedback. If you need the item sooner, we suggest that you use express couriers such as DHL, UPS or FedEx so that you will get the items fast and these couriers have their own tracking websites.

You can contact us for any assistance in tracking any orders.

Please do not hesitate to contact us through the following link if you have any questions: http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs or send an email to customer-support@dhgate.com .

Regards,

Sil

Customer Service Center DHgate.com

Review
#1059326 Review #1059326 is a subjective opinion of poster.
Product
Soccer Jersey
Reason of review
Good quality
1.0
Details
Early this year, I placed an order with DHgate for Asics running shoes (order# 337445231). I attempted to pay with credit card but DHgate website did not accept my cc payment and offered a bank-transfer option with bank account information and a reference number. I...
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1 comment
Anonymous
#1355926

Hi ! Just wanted to join you against DHGate.

This i a disgusting company, a bunch of Chinese crooks.

My story is very simple, in May 2015 I ordered a pair of shoes, asked for size 7, received size 9, order # 15742165211. I have sent it back the very next day, The USPS has used the same tracking number LN898498068CN. For six weeks they had been telling me that I had not returned the shoes back, so they cannot send me any refund. When I had proofed that their arrogant and rude seller Yiwuglobal has received shoes back on July 1, 2015 (proof email from China Postal Service) that bunch of thieves has decided not to contact me any more.

On my side I have contacted Florida Department of Agriculture & Consumer Services Commissioner Adam.

H. Putnam, to let them know my case.

Review
#1059309 Review #1059309 is a subjective opinion of poster.
Product
Dhgate Account
Reason of review
Problems with payment
Loss
$85
Preferred solution
Full refund