DHgate
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn before gets here
Preferred solution: Full refund
User's recommendation: Idk yet
Received wrong size product
- Trash
- There is none
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRückzahlung
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Escondido, CaliforniaSaying I have no orders in my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBestellung nicht erhalten
- Gute waren
- Die bestellungen kommen nie an
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Sacramento, CaliforniaChat not working
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerRemboursement
J'ai commandé une parka y presque 2 mois le vendeur m'a menti sur les tailles alors je lui demander plusieurs fois et c'était pour un cadeau d'anniversaire quand j'ai reçu l'article il est trop petit 'j'ai demandé le retour DHgate m'ont dit c'est a moi de payé les frais de retour après on vous rembourse j'ai payé les frais ,le vendeur a reçu l'article j'attend le remboursement DHgate ils disent qu'ils ont versé le remboursement dans mon compte bancaire alors j'ai toujours rien reçu quand je contacte la banque pour demander après le remboursement ils disent ya pas de remboursement alors que DHgate ils disent qu'ils ils ont rembourser et que la parka pas les frais de transport pour le retour Mais je n'ai reçu ni le remboursement de parka ni de frais ni l'un ni l'autre je ne comprends rien ça fait presque deux mois pour régler cette achat commandé envoyé attendre renvoyer payer perdre mon temps et mon argent
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund for order not received
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblèm
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
- Some things are cute and cheap
- Shipping time
- Refunds
Preferred solution: Full refund
User's recommendation: Don’t buy from DHgate it’s a nightmare
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDanbar93@***.fr
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGot scammed by seller “ihjsdala”
- Cheap goods
- More protection gor sellers
- No help
- No support for buyers
Preferred solution: Full refund
User's recommendation: Think twice, ordering in DHgate is simply risking your money!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerItem never received
I opened a dispute as the item was not delivered. Eventually I was told they would assist if I contacted Royal Mail, Royal Mail confirmed the delivery issue is down to DH Gate to resolve. There is now no way to speak to DH Gate in order to get my refund.
Preferred solution: Full refund
User's recommendation: Be weary, some sellers are more genuine than others
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Milwaukee, WisconsinQuestion about my order
Ordered the wrong product
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Your comment is successfully posted.
Hello Guest-561****, Good day! Thank you for contacting Dhgate about your concern regarding your order.
Let me check and see what I can do to help. I understand how you feel not able to receive the order.
For me to further assist you, please provide me with the order number so I can check and see what I can do to help. You can contact us through DHgate Official Facebook site.