Dhgate Reviews and Complaints
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Dhgate - Great experience
- Selection and prices
Dhgate - Excellent platform
- Very happy and like a lot
Dhgate - No dress in sight
Update by user Jun 27, 2017
The seller was unprofessional, unwilling to amend his mistake, but I was impressed by the way Dhgate took care of the case and processed my full refund.
Original review posted by user Jun 26, 2017My previous experience with Dhgate was good, so I expected the same when I bought a soccer jersey from one of their...
- After sales service
- Certain sellers
- Certain sellers on their site
- Not all pages of the site are translated into another language
Buying electronic parts on Dhgate
Update by user Aug 09, 2017
Original review posted by user Jun 24, 2017Very good experience and fast shipping. Good communication with seller. My emails were answered promptly and the service level and tone is very nice and professional. The product (electronic home alarm) was exactly as expected. Dhgate sometimes give coupons so you can buy things in very low price. There is good protection for buyers, I had problem with one of my orders, and customer service helped solve my problem in less than 24 hours. They also have lower prices than other stores, I bought my product for 13$, on aliexpress and ebay price was over 18$. It's safe and good place to buy things you need.
- How easy cust service are to contact
Dhgate - GREAT product
- Communication some language issues
DHgate - Refund for IPad cover
- Warranty and customer service
- Lack of communication
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