DHgate
Reviews and Complaints
Did not receive order #337288****
User's recommendation: Be aware of who and when you are buying potential scams
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Verified Reviewer | Reading, PennsylvaniaUnable to get response from company regarding order that they got paid.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Montreal, QuebecLost package
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Vienna, ViennaLost my Dhgate account
Preferred solution: I want my account back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Browerville, MinnesotaComparisons
- Speedy delivery
- Customer service is lousy
User's recommendation: DONT USE ALIEXPRESS OR ALIBABA
I’m not able to by stuffed anymore off the site I want to know what I do and I already check bank on it not me it’s u guys so please if u can see if u can help me out thx u
User's recommendation: By bit by bit
Refund
I taped the wrong button and said my package was here when it's not
Preferred solution: I would like the items I bought
User's recommendation: Watch out for what u click on
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lansing, MichiganPayment issue
Preferred solution: Card issue handled
User's recommendation: 3
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: My refund!
Company fixed the issue and I have been provided with full refund. You must not ever give up on pursuing what is rightfully yours.
The outcome was good! The sellar at dhgates was practicing shiesty business and expected me to give up. The seller sent me nasty messages after my refund was approved.
It was dhgates that stepped in and expedited my dispute. Beware of bad sellers named designer sneakers or designer any name at dhgates.com!.
Fear
Preferred solution: Full refund
User's recommendation: Pay the extra funds. Because you may be at a total loss!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI shop with them a lot but it’s kind of a scam
- Great website and easy to use
- Diversity of products
- Quality of the item received
- Seller response
- Items not as described
- Some orders were delivered a scam
Preferred solution: Deliver product or service ordered
Never received package
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Verified Reviewer | Aldershot, EnglandMissing orders??
User's recommendation: be careful this site is hardwork
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNO RESPONSE FROM CUSTOMER SERVICE
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo satisfaction
Preferred solution: Deliver product or service ordered
User's recommendation: Expect great value but no promises if there’s a problem.
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