I have been trying to dispute order # 347558632 for 2 months and sherl the analyst should been handle the case but I have not heard from her .
I used to buy thousand of dollars from DHgate but I stopped because of this case and no one been handle it . i spooked with to many people from the customer support but all what have been getting fake promises .
This case wast a lot of my time . the seller know what he send me all trash if he was an honest person he would refund the money without any problem .
and I don't appreciate DHgate trying to cover for him so he don't have to refund the money .
You can read his messages to me and you can tell what he sent is nothing but trash .
Product or Service Mentioned: Dhgate Customer Care.
Reason of review: Poor customer service.