Filter by rating
filters
State:
Show
City:
Show
Product:
Show

"rtexport" from DHgate a scammer & Liar

Update by user Jan 20, 2012

This scam seller \"rtexport\", after I revised the feedback on him, he did not keep promise to send me parts, he even ignored all my messages to him. Though I complaint to DHgate.com again, but seems DHgate don\'t want to do anything against their seller, but keep them there to continue scam buyers.

DO NOT BUY FROM THIS SHAMELESS LIAR SELLER \"rtexport\", he\'s not only scam buyers in DHgate, but also in other websites. Never buy from \"rtexport\".

Original review posted by user Dec 20, 2011

I learn a lesson: I've bought two suppose [B]brand new faucets from a seller "rtexport" in DHgate.[/B] But "rtexport" [B]sent me two Used/Damaged faucets [/B]with wrong size connectors. I complaint to DHgate immediately. Seller pretended agreed to send me replacement parts, and DHhagte, without my consent, released all my money to this seller "rtexport". After four months negotiation with no solution, I put a Negative feedback on this seller "rtexport". "rtexport" then contacted me saying if I revised my feedback to Positive, he'll send me all the replacement parts. So I did so. But this "rtexport" never send me anything since then. I sent him lots of messages to request for those parts, he ignored me and send me nothing after I revised feedback to positive. Now I have two Used/Damaged/Wrong faucets on hand cannot use. [B]This "rtexport" is a shameless liar. [/B]He also uses the same name "rtexport" in "AliExpress Online Wholesale" site to scam buyers. Be aware NOT TO BUY from this seller "rtexport" to avoid losing money. Also DHgate only work with his sellers to scam buyers. Spread this message out to protect potential customers. DO NOT BUY FROM "RTEXPORT", DO NOT BUY FROM DHGATE.
View full review
Review
#282786 Review #282786 is a subjective opinion of poster.

Dhgate in Madison, Wisconsin - DH Gate rip off

I recently bought a Android tablet from DH Gate and guess what... didn't do 1/2 of what its supposed to. The SD card slot did not work, power switch did not work and more and more problems. Should of bought the IPOD from Apple right away. Thought I was getting a bargain. The customer service sucks because you get nothing but run around. They tell me to make you tube video and I do, send it to them and they say nothing in return. They know they sell *** and when they get cornered they hide like the cowards they are. Honestly does anything good come out of China....NOT
View full review
2 comments
Anonymous
#565739

You can be happy you eventually got something, i ordered a sellphone in september,the site indicated that it could take 20-29 days, i'm waiting almost 4 months !!!!!! if i dispute and ask my money back he simply declines everything, he was going to contact the post office and let me know where the pakkage is. wel it has been 2 weeks and still no response.

Anonymous
#449938

yES THEY ARE RIPP OFFS.I BROUGHT FIVE FOR FAMILY MEMBERS. ONLY TWO OUT OF THREE WORK.

AND THEY CLAIM TO HELP YOU. BY SENDING YOU THIS AND THAT TO FIX THEM. BUT NO LUCK YET.AND YOU CANNOT DISPUTE WITH PAY PAL AFTER SO MANY DAYS. THEY NO WHAT THEY ARE DOING.

JUST LINGER YOU ON. AND THERE IS NOTHING YOU CAN DO ABOUT YOUR MONEY AND THEY DO NOT HAVE A LOCAL NUMBER TO CONTACT THEM.

SO YOUR MONEY IS GONE DOWN THE DRAIN. THIS COMPANY SUCKS

View more comments (1)
Review
#278649 Review #278649 is a subjective opinion of poster.
I tried to buy golf clubs from DHGate. BEWARE!!!!! The clubs were seized by US Officals as "illegal". I'm not exactly sure what that means but DHGate said it was my problem. This is a site that claims they have a "Buyer Protection Plan". The entire situation is a...
View full review
2 comments
Anonymous
#427137

See if you can get Western Union to back you up. I finally got my money back thru PayPal.

It took several months but finally it payed off.

mickeyb955@yahoo.cojm

View more comments
Review
#277510 Review #277510 is a subjective opinion of poster.

Dont buy from DHGATE, order still not received, received order its not working stay away

I placed 2 orders with DHgate , received one after a month and paid 50usd for something that does not work ,they told me it works i must follow instructions and I did everything and it still does not work and now they are not saying anything, they say i must sort it out with the seller and the seller is not responding.2nd order still not received and they say i must not worry it will come its been over a month since they confirmed it was shipped.they have decided not to respond again on this order so no customer service at all
View full review
1 comment
Anonymous
#425040

I purchased an Ultrasonic cleaner from this Company. They sent the wrong voltage machine now they are trying to B...

sh.. me regarding sending parts to correct their mistake. Al;l I get from them are excuses.

Do not buy from DHGate.com. How can we stop this Company from trading overseas, we deserve better.

Review
#274273 Review #274273 is a subjective opinion of poster.
Loss
$54

DHGate only protect sellers, not buyer

This is my first time deal with DHGate. I bought two faucets from a seller name "rtexport" from DHGate. After more almost 2 months, I received two junk faucets. Faucet bodies with many deeply scratches, chrome pilling off, wrong size of compression connectors. I contacted seller many times for replacement parts under the warranty, but his answer is: "That's it because they are selling this faucet cheap, also no replacement parts can be provided.". I asked seller how can they claim to give 12 months warranty? Seller never answer me. I contact DHGate Service, and eventually the seller agreed to send me all defective parts. I just received a very small parcel, but still missing two important replacement parts. After almost 4 months, I still have the two Junk Faucets on hand, cannot install. But DHGate already informed me they release my money to seller even seller did not send me parts as agreed. Buying from DHGate has no guarantee. DHGate only protect their sellers, not buyers.
View full review
Review
#265550 Review #265550 is a subjective opinion of poster.

DHgate's seller Coolish is a *** man.

I used the term losely that Colish is a *** MAN. He barely speaks english and trys to disarm you by calling you dear friend, something my dear friends don't do. Thats because he doesnt care about your name, just the U.S. DOLLAR. He misrepresented his products and refused to take a return on a non working item. I have bought from many other china sites. This one, DHgate, is the only bad one. They were slow at shipping, over priced shipping( 3x actual) refused to take back his junk cell phone. A very, very cheap knock 0off of the Iphone 4.
View full review
Review
#249451 Review #249451 is a subjective opinion of poster.
Loss
$116

Don't purchase from DHgate.com (coolish)

My son purchased a cell phone from Dhgate.com From a vendor that goes by coolish. The phone arrived it didn't work. It had no sound and you could not load anything onto it. The shipping was over priced too. After weeks of argueing he finally agreed to take it back. In the meantime the bastards at paypal released my money to him. The phone was sent back on June 24, 2011 by the USPS. I have the reciept and customs declaration. Coolish claims to not have recieved it. DON'T buy at Dhgate.com and screw paypal too.
View full review
2 comments
Anonymous
#901077

Hello tonyinmepo! We’re sorry to hear about your experience.

Thank you for getting in touch and we are happy to look into this. Please send us a direct message with your order number and additional contact information so we can assist you further.

You may also contact us directly through our online chat service. http://www.dhgate.com/contact/contactUs.do

Anonymous
#579839

i want to by some ting from dhgate ,, but so much come plane ,,,y

View more comments (1)
Review
#249393 Review #249393 is a subjective opinion of poster.

Scammers at Dhgate have Dhgates blessings.

I have several complaints about orders with the scammers at Dhgates site and all I get is a runaround, not only from the scammers but also Dhgate personel also. As you know, the scammer screws you out of your money and Dhgate makes it impossible to to get sadisfaction hoping you just go away and then they share in the ill gotten gains. Consumers should start listing names and actions, but as fast as you can name who the scammers are, they change names just as fast. Dhgates site is a fraud site for thiefs in China and they want to know why we dis-trust them. DHgate is not your friend when it comes to making things right for they share in the profit of ripping you off.
View full review
6 comments
Anonymous
#517454

Document all correspondence with them, even when they pretend not to communicate in English. Turn it all over to the credit card company for dispute.

Paypal & Visa are well aware of their scams. Scam me once -shame on them-I did not try them twice.

Anonymous
#495303

I got a problem with DHgate. They made up my account and fake order, then took my money from bank account through the Paypal.

They told me to log in the account to cancel.

But you know I have no idea about password!

Please give me your advice, I have reported Paypal. Please help me.

Anonymous
#384296

Dear,

Purchases be carefull of all manufactures from china they have turned into frauds especally when it comes to buying online.I had a trusted manufacturere,who used to supply me jewerly for the past year but recently he showed me his true colours by sending me a wrong substandered order.Is that why their economy is growing fast?

Anonymous
#282897

I too am dissatisfied with DHGate I ordred a dress which was supposed to have been shipped on 2nd of April but no dress yet. Tried to communicate with the seller no response, DHGate is no help.

Anonymous
#273001

Me 2. I bought about 10 aftershaves for 120 and i have yet not recieved my item.

DHgate dont reply and i dont know what to do. The seller has stopped talking to me. When confirming my other orders which i had recieved (small orders) i accidently confirmed the aftershave one before i had even recieved it. due to this reason the seller seems to think he can *** me off because he has recieved the payment.

I would be more than happy to sponsor the campaign. DHGATE dont want to help me so i will help my self.

Anonymous
#272999

I absolutely hate dhgate. I have lost out considerably alot.

DHGATE gives side of the seller as this is where they get there income mainly from. There is a campaign which will be launched soon, and the aim will be to recover all losses by innocent buyers such as us. It is the duty of dhgate to enforce the so called buyer protection which they made me sign up with.

where the *** is this buyer protection. I will keep you all posted.

View more comments (5)
Review
#227388 Review #227388 is a subjective opinion of poster.
I purchased a dress for $130 from one of the vendors on DH gate. It arrived after a few weeks, and the dress was not made properly. The beading on the front was totally off-center. I submitted a request for refund through the site, as instructed and was...
View full review
5 comments
Anonymous
#773562

I agree with your comment 100%. I purchased a dress and it looked NOTHING like the picture posted.

The dress was FAKE and very poorly made. We wore it once because we had no choice and it is now literally falling apart!!!!

I will NEVER waste my $ on DHGATE again. BUYERS BEWARE!!!!!!!

View more comments
Review
#216017 Review #216017 is a subjective opinion of poster.

Dhgate in Salt Lake City, Utah - DVDs will not work in all players

I purchased several DVD box sets from DHgate.com. Out of the 5 different sets that I've purchased, 3 of them had play-back issues and 1 of the sets was missing a disc. It was difficult to get that missing disc due to shipping costs. I was able to obtain it after I bought a different set from that same seller. The discs that didn't work in my 2 DVD players did work in my friend's Xbox 360 so I was able to watch them. You are better off purchasing the real deal vs. these Chinese bootlegs.
View full review
2 comments
Anonymous
#923303

Speaking of Dhgate. In the process of ripping me off.

Anonymous
#923295

I am going through the tracking number foolishness and all. Ordered my products on 12/4/14 and haven't received any information or product.

I went to Internet crime report and reported it.

I included this site so that they can get your complaints. Please go directly to them and include your info to put a stop to this and hopefully receive restitution.

View more comments (1)
Review
#213567 Review #213567 is a subjective opinion of poster.