Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Dhgate in Vancouver, Washington - Fraud

I went onto my personal bank card to draw out my rent money and Dhgate beijing CN Fraudualently took $343.19 off my card This was my rent money and I am going to file a police report for fraud against them. I fell this is completely unexceptable. I have no clue as to who these people are I never purchase anything online. I contacted my card issuer and they said there is no number listed for them and I can file a dispute about this and see what happens after that. They also said this was done thru a virtual acct?
View full review
Review
#379622 Review #379622 is a subjective opinion of poster.
Loss
$343
Dhgate - Identity theft and fraudulent wire transfer
On March 27, 2012 one of DHGate clients SungLee@ymail.com assumed my identity and fraudulently wire transferred 9,640 euros from my bank account to DHpay account EW1000177800- beneficiary Heguang International Limited. These instructions are listed on their web site....
View full review
4 comments
Anonymous
#1075546

Yes I have the same problem. I have been trying to get my money back for almost a year. Any suggestions?

View more comments
Review
#375880 Review #375880 is a subjective opinion of poster.
Product
Dhgate Account
Loss
$12550
What has two arms, two legs, has a name that rhymes with ‘weather’ and can’t sew? Me. And why is that a problem? Because apparently, if you buy a cheap wedding dress from one of the companies in China that are currently all over the internet promising designer dresses...
View full review
1 comment
Anonymous
#603856

I can totally relate to this post. I bought a dress for a wedding ($90) and not only was the dress inches bigger then my measurements but the color was wrong.

I did get DHgate to get involved since the buyer told me I could either keep the dress and take a $20 refund or send them $50 more to remake the dress. They also kept insisting I gift this horrendously made dress to my sister (WTF?) DHgate customer support asked for pictures, I sent pictures of me with a measuring tape (confirming I ordered the correct sizing), pictures of the dress FALLING off of me, pictures of the dress being measured, and a screen shot of the offering page to show what color I ordered vs what I received In the end DHgate tells me to take a %50 refund, or send the dress back at my own cost and with warnings that this is not recommended due to the high likelihood that the dress would either get stuck in customs or get damaged or dirty in which case I don't get my refund.

So basically they had no intention of returning more then half my money. Never again.

Review
#374411 Review #374411 is a subjective opinion of poster.
DHGATE and MYESTORE ARE A TOTAL RIPOFF!!! I purchased multiple licenses for a name brand security software from MYESHOP on DHGate. I received the license activation codes through the DHGate system messaging service after I made the payment for the purchase. When I...
View full review
Review
#361425 Review #361425 is a subjective opinion of poster.

Dhgate and wd2002trade scam/false ad fail to fully refund

I ordered a set of tubular lock picks to open a gun cabinet that I had lost the key for. The seller was wd2002trade and the item was purchased for $34.20 including shipping. A very good price. This order had the "Dispatch Pledge" guarantee. This means that the user must provide a valid tracking number and ship within 48 hours. If the user fails he/she is deducted $20 as a penalty plus the buyer is awarded $30: http://www.dhgate.com/html/seller-guarantee-serv /> In my case, the seller created a tracking number very quickly but waited 10 days to actually ship it. It arrived at the Shanghai postal facility 10 days after the order. This made total ship time 36 days. During this time I noticed there was no activity for 30 days and requested the refund plus the $30 guarantee fee because the user failed to dispatch the package within 48 hours. At day 34 the user said he contacted dhgate and I would receive a full refund but this did not happen. 2 days later I received the package but only the 7.5 mm tool was there, the 7.0 and 7.8 and the measurement tool were missing. I then changed the request for refund to false advertisement. And they went through the process of arbitration and refunded me $22.40. I am still entitled full refund plus the $30 guarantee fee. $41.80 is still due. This took 2 months to work out to this level. I promise to never do business with this company again and to report this to ripoffreport.com until this is paid. They allowed this user to remain a seller after multiple bad feedback for the same issues. I could never use the 7.5mm product so it is useless to me.
View full review
3 comments
Anonymous
#562413

It looks like he scammed a bunch of us from hsi negative feedback. He needs a lesson in business. :(

Anonymous
#585647
@Hay

you are correct, this guy appears to be a thief and a joke...

he plays the language game like he doesn't understand he is falsely advertising his products to the USA...

dhgate is a pile of horsemalarky as they don't even care...

Their CEO has her head in the clouds, it's the only company I know of that does not respond to social media complaints or complaints in general.

I would love get a face to face with them.

Anonymous
#630702
@wd2002trade hater

WD2002Trade is such a scammer, if this is how China does business its best to deal locally inside the USA... DHGate is the scam of the 2013's.

View more comments (2)
Review
#354669 Review #354669 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Loss
$40
DHGate  You pay for seller deliberately sending wrong goods

Update by user Nov 08, 2012

This was received on the 7th of November 2 days after they closed the order and paid the seller.

Thank you for contacting us here at DHgate.

Sorry to bring you inconvenience.We have checked your dispute which your seller has offered returnning address on 10-15.If...

View full review
Review
#354407 Review #354407 is a subjective opinion of poster.
Loss
$153
Run, don't walk, away from their custom clothing division!! I have a performing group in Chicago and we ordered 5 custom-made dresses from one of DHGate's sellers (Sunvary) in late 2011. First note, their payment system was NOT set up as presented on the DHGate...
View full review
3 comments
Anonymous
#664815

I bought 2 bridesmaid dresses, the padding was AWFUL, it was sewn in and in the box it looked like 2 huge *** sitting up. Poorly sewn too.

Blind freddy can see its ***, she kept saying its the style...dont think so.

They said it was to my measurements and not their fault.

Now in dispute but prob no point.

Terrible service after they have your money, don't reply to message but will in chat (because they don't know its you) and then suddenly disappear saying they have a meeting haha. Lost $200

View more comments
Review
#348356 Review #348356 is a subjective opinion of poster.
Loss
$600
Tags
  • TOTAL SCAM

Dhgates is a rip off

purchased a5000 cell 5 months ago had to send it back 2 times as it did not work at all still waiting for a refund or new phone, these people are crooks,theves liers will do anything to sellk shenzhen product. carl from vancouver,yang xiao feng is the seller who sold me this piece of ***, i am now boycoyying dhgates around the world,do not buy anything from this dhgates company, as they do not give refunds, cvustomer service is o,this is the worst of all the china based cell phone sellers, do not be a victim of dhgates.
View full review
Review
#339613 Review #339613 is a subjective opinion of poster.
Product
Lenovo Cell Phone
Reason of review
Damaged or defective
Loss
$95

DhGate

JOKE is on you! Dhgate is a joke! I bought a dress and they made the dress the wrong size by 6 inches. My daughter tried on the dress ( after giving measurements) and within 10 minutes I emailed them to inform the dress was made wrong. Well 4 Months later I still can not get my money back and their. Guarantee is a joke. Dhgate ignores consumer until they finally tell you that they released money to dress maker. I sent at least 70 emails and have finally figured out the JOKE is on me! I will never buy from them again and I recommend that buyer be ware as you will never get a response from this company and then they will tell you after months that they released the money to seller because you did not follow rules for a return. What a JOKE!
View full review
1 comment
Anonymous
#603852

I can totally relate to this posted. I bought a dress for a wedding ($90) and not only was the dress inches bigger then my measurements but the color was wrong.

I did get DHgate to get involved since the buyer told me I could either keep the dress and take a $20 refund or send them $50 more to remake the dress. DHgate asked for pictures, I sent pictures of me with a measuring tape (confirming I ordered the correct sizing), pictures of the dress FALLING off of me, pictures of the dress being measured, and a screen shot of the offering page to show what color I ordered vs what I received In the end DHgate tells me to take a %50 refund, or send the dress back at my own cost and with warnings that this is not recommended due to the high likelihood that the dress would either get stuck in customs or get damaged or dirty in which case I don't get my refund.

So basically they had no intention of returning more then half my money. Never again.

Review
#321893 Review #321893 is a subjective opinion of poster.
Loss
$145
I purchased 2 sets of 10 memory cards from two sellers that supposedly had great reviews on the DH Gate site, one set was 64 GB the other was 128 GB- the drives were fakes- really only 8GB drives with some type of *** to make them appear as larger drives to the...
View full review
1 comment
Anonymous
#478517

I've purchased a Micro Sd 64gb;

I got a USB stick 64 Gb;

the memory stick was FAKE with 2Gb;

I send the item back agreed for reimbursement;

never received money; Dhgate protected the cheater instead of me in the dispute

NEVER BUY AGAIN FROM THEM

Review
#316516 Review #316516 is a subjective opinion of poster.