Gumaro Cdr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kansas City, Missouri

Order not here yet

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I order shoes on may 1 and still have not received it yet
View full review

User's recommendation: Don’t order here

1 comment
Nadya Qgj

Hi Gumaro, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Necole G

Package paid for and not received

I ordered on July 8 paid for and not received when I tracked it it shows its been in Shanghai since July 13,2020 I requested a refund but the seller does not respond!!

View full review
Loss:
$75
Pros:
  • For me
Cons:
  • Very poor experience through both my purchases with them

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t order from dh gate

2 comments
Nadya Qgj

Hi Meliton , Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Nadya Qgj

Hi Meliton, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@dhgate.com Regards, Blu Customer Service Center DHgate.com

View more comments (1)
Anonymous
map-marker San Jose, California

No help

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contacting dh gate and sellers was a waste of time. No one responded. I won't be using dh gate ever again
View full review

User's recommendation: Do not buy from dh gate

1 comment
Nadya Qgj

Please let us know more about your concern and provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Kimberly W Tjv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My order hasn't came In yet

My order hasnt came in yet
View full review
Loss:
$165

Preferred solution: Deliver product or service ordered

1 comment
Nadya Qgj

Hi Darl, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Anonymous
map-marker Flushing, New York

Order hasn't arrived

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I made my order on May 22, 2020 and they took the money out of my account on May 25, 2020 it is August 3, 2020 and I still have not received my order. I am pissed.
View full review

User's recommendation: Think hard about ordering from some of these sellers.

1 comment
Nadya Qgj

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Anonymous
map-marker East Longmeadow, Massachusetts

Delivery shipped out of state to wrong place. No delivery information

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I called DHgate and got a recording stating due to Covid-19 their call center is closed. How convenient for them. No where does there site state this
View full review

User's recommendation: Don't bother trying to get help here for anything they or their consumers sell. You'll literally get no where

1 comment
Nadya Qgj

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Anonymous
map-marker Lorain, Ohio

Mariza for this review is to notify whoever's in charge that I made a purchase on 0 8 24 20 and have not received my purchase

I made a purchase through this company that was $57.25 they were shoes Jordans on 08 24 20 I never received the email notify me that my package was on the way but I checked my bank account in the purchase was paid for successfully so I'm hoping someone will contact me at the earliest convenience my name is Mister Anderson my phone number is 216 512 **** my email address is RobertLeeAnderson1978 gmail.com
View full review
1 comment
Nadya Qgj

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Sandra F Obo
map-marker The Bronx, New York

I havent gotten my order yet been 14 days

I want to speak to a. Real customer service agent
View full review

Preferred solution: Deliver product or service ordered

1 comment
Nadya Qgj

Hi Danille, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Aron W Ywe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I neef to talk with someone about my order

I need my money yall get on hold please
View full review

Preferred solution: Full refund

1 comment
Nadya Qgj

Hi Filiberto, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Justin M Dof

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

About my order

You took 400 dollars out of my account we're are my motor cycle faring kit
View full review
Loss:
$410
Pros:
  • You are fake
Cons:
  • Compensation
  • Business never existed

Preferred solution: Deliver product or service ordered

1 comment
Nadya Qgj

Hi Justin, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Daniel M Cjm
map-marker Smyrna, Georgia

U will not accept my payments

Cause you will not let me order anything
View full review

Preferred solution: Let the company propose a solution

1 comment
Nadya Qgj

Hi Abdel, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Delvin D

Item hasn't shipped

For over 2 months my orders have been still processing without shipping or a shipping number. I was told that my orders would ship by today 08-07-20. The sellers store now says that it doesn't exist they don't reply to messages that I've left or nothing.
View full review
Loss:
$65

Preferred solution: Deliver product or service ordered

1 comment
Nadya Qgj

Hi Story, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Anonymous
map-marker Phoenix, Arizona

Track my package

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I can't call and talk to anybody that has anything that they can tell me that helps me out with where my Cannondale Lefty carbon fiber front suspension bike is it says on the website that it was delivered to Virginia this would be the second bike I had that delivered to Virginia I live in Arizona so the customer service gets a 0 * I got no help I'm still in the dark I have no idea if I'm even going to get that bike I don't want to refund I want the bike
View full review
1 comment
Nadya Qgj

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Anonymous
map-marker Netanya, Central District

I didn't get my order yet 321204****

Hello, it's been over two months, and i didn't get yet my order, bellow.

Why?

What's going on?

Let me know please

Regards

Zvika telem

View full review
1 comment
Nadya Qgj

Hi telemtzvi, We checked your order was shipped with tracking number LZ178637535CN. This is still in transit to Israel.

You can keep tracking your order here: https://t.17track.net/en#nums=LZ178637535CN If you want to request for a refund, you can open a dispute. Here's how you can open a dispute for your order: 1.Open your DHgate mobile APP 2.Tap “Account” icon found at the bottom part of the home page 3.Go to “My Orders” 4.Tap “Shipped” tab and tap the order that you want to open a dispute 5.Under Order Detail section, you will see “Return & Refund” 6.Please fill out the information needed before you tap “Submit”

Anonymous
map-marker Oakland, Maryland

Still don’t like they service!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Hello my Apple air pod pro 2nd generation pen supposedly suppose to be in stock and, shipped tomorrow. They just need to keep customers much more updated , especially in these times . My Apple air IPad 2020 was not signed for either , and I only received it because a tenant of mine came across it exiting the building.
View full review

User's recommendation: Walk in any where always better!

1 comment
Nadya Qgj

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

  • 1
  • ...
  • 261
  • 262
  • 263
  • 264
  • 265
  • ...
  • 507