Dhgate Reviews and Complaints
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Latest review first
Dhgate in Utrecht, Utrecht - Scammed multiple orders
1 order I did not receive at all. The seller and DHGate agreed a refund you get the refund in online DHPay account. Than you need too transfer the money using western Union. The send the money too create the MTCN number but than withdraw it so they get the money back. Than they claim youi got the money back but you did not. Another order I received only 1 out of 4 items. Because the seller send 1 item they claim the order is delivered and no refund or resend missing items. DHGate support the seller in that. I also see a lot of websites with people who are scammed. Dont trust DHGAte.com they are working together with sellers too professionally scam people!
I order chairs sashes on 6/16/2014 for my September 7th wedding, with an expectant date of arrival within 7-14 business days. As of 7/20/2014 still have not received my items, but the funds were withdrawn from my account of 6/16/2014. Never received a tracking number...
Wrong Sized Shoes Review
Order some shoe size 8.5 with/ size 39 but I receive size 40 with is size 9 in the shoe kept trying to order give me trouble get on line to just chat with someone about the trouble
Order Delivery Review
I ordered an Item . First problem invalid tracking number so I demanded a new one the . she then promises that they sent but still no tracking number . So I keep asking. She started apologizing "so sorry we sent wrong one we send you another one" ... LIAR . So I just canceled my order and demanded a full refund. Crossed fingers she *kathy05777 gave me a wrong order number and tracking number .
Dhgate in San Jose, California - Ordered a Bridesmaids Dress
Scam Scam Scam. Ordered a dress as a bridesmaids dress. The dress came, entirely too small, didn't look like the picture, poor quality. and of course. They are basically giving me the run-around and refusing to give me my money back. They asked me to take pictures, I did. Tons of them. Still nothing. I have talked to every representative at the *** place. and They all say the same thing. Then I got an email last night stating that "Oh by the way, your concern has gone over the "limit" ( I assume meaning has gone on too long) and is now being canceled. I want to take legal action.
Zuixig225 is a fraud, he don't sell through dhgate.com or paypal. he only need direct money transfer through western union.i asked about this order: http://www.dhgate.com/product/original-lenovo-b6000-h-16g-yoga-tablet-8/192580270.html#s1-11-1|3574988941 and i tell...
Wrong Colours Dress Review
I got flower girl dress wasnt colour online and had green leaves that were clearly not on the one I ordered also way to long I was very politely told I couldnt return
I received the dress over a month late, and upon opening it - it was of poor quality, and the fit was terrible. Any alterations needed would have been very expensive. I have opened a dispute and have been unable to upload photos as evidence. No one has responded...
DHgate took my money
i ordered a dress from this company and I was suppose to get my dress in the 30th of may and never received anything I have spent a total of $207.96 dollars with no exchange of the dress. My dress was for prom and now I cant attend my prom due to false advertisement of the order, all I'm asking is for my money back since I wont b getting my dress. Whatever it is that they're doing is wrong and uncalled for because not only am I without a dress but I can no longer attend my senior prom that I had been waiting for, for four years. Please stop these people and make sure no one else gets scammed like I did.
Dhgate in Saginaw, Michigan - First I tried to get a credit applied to my purchase, then asked for refund.
On April 30 I tried to apply a $20.00 credit to a purchase of three products and even worked with "customer relations" and after more than 30 minutes got so frustrated I cancelled my order. On May 1, after reviewing DH Gate rules, I asked for a refund of a $40.00 credit and, even though rules state I should receive the refund, they denied the refund and kept telling me to apply amount to new purchase which I had tried the previous day. I want my refund and they are denying it. I have spent more than an hour and a half trying to settle and they will not do even as they say they will.
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Dhgate? What happened? What can we help you with?