DHgate
Reviews and Complaints
To see about my orders
- Nice products
Preferred solution: When I will receive my orders
Refund
- Customer service representative was polite and helpfull
- Hard to get ahold of anyone
- Dispute is not handled properly
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Tampa, FloridaI never got what I paid for
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Manchester, EnglandOrder not received and the estimated delivery date has already passed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Playa Del Rey, CaliforniaHorrible Experience
User's recommendation: DO NOT USE THIS SITE!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLong overdue delivery of shoes
My shoes order was paid for in June, and allegedly shipped out, but I've STILL not received them. Either refund me in full, or get my shoes to me!
Preferred solution: Deliver product or service ordered
User's recommendation: Buy elsewhere!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI've been scammed
ik 6 maanden geleden besteld nog krijgen nithing ik zal een trouwer ik zweer
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want a refund ASAP
- Web site
- You have to wait until forever to get any thing
Preferred solution: Full refund
Refund
- Great selection and prices
- Have yet to receive a refund because i never received my product
Preferred solution: Full refund
I canceled my order 7 months ago and have yet to receive a refund
- Have yet to receive a refund because i never received my product
Preferred solution: Full refund
User's recommendation: Is company is a thief they will take your money and whenever your expect a refund they don't give it to you I have been waiting approximately 7 months for mine and it was a $50 order
Need help placing an order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidn’t get item
- Take ur money and never produce product
Preferred solution: I want the shoes I order or my money back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Order not received
Company fixed the issue and I have been provided with full refund. Company issued full refund after many complaints, took about 3 months . Probably won’t order anything from them anymore..
- I liked the quality i liked the customer service
- Prices and variety
- Delivery time
Preferred solution: Full refund
User's recommendation: Don’t buy
Send me the stuff I purchased before I have to take other actions.
User's recommendation: I can truly say with this experience according to the outcome of receiving my package and referring someone it's to soon to say if I would refer anyone
I never received my package its been for months
User's recommendation: Nothin
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Hi Curlie, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.