DHgate
Reviews and Complaints
Never got my order
My order
Preferred solution: Deliver product or service ordered
I need to contact Chinese Factory 20
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDeclined Payment
Preferred solution: que trabajen mas en cuentiones de pagos
User's recommendation: La aplicasion tiene buenos productos pero tiene mucho problemas tegnico de pago
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fort Lauderdale, FloridaI want to know when will my order arrive
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad cust9mer support and scam on items
- Everthing
- Order stuck forever
- No solution for issues raised
Preferred solution: Full refund
User's recommendation: Do not pur hase from this app or site
My shoes have not come in 3 weeks when they said shipped. When I try and look for home much longer it says shipped
Preferred solution: They can send me 2 new pairs of white humans races
Never received my items
- Quality of the item
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLost product
Hi guys. I have this order number 317961****.
It was send to the wrong address in Ohio .
USPS says they delivered to the address the sender updated, but thats no my address and I placed my order with the right address here in WA Seattle .
Not body answer even the seller , and I need a solution:my woman bag or my refund . The status is Closed and I have not received my things .
- Good price
- Shipping time but realistically boats only travel so fast
Preferred solution: Deliver product or service ordered
Didn't receive item
- Variety of goods
- Terrible shipping experience
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever received my package
Invalid tracking number
- Havent received them
- Didnt receive order
- Very poor contact information
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMoney was taken out my card but I wasn't refunded for cancelled order
Preferred solution: Full refund
Question and comments
I am attempting to purchase clothes in bulk to receive the discounts. However i do have the option to select different colors. How can i buy 10 shirts all different colors and still receive the whole sale quantity discount?
Item not received, seller removed item
I paid for an order in March 2020 and my money has been released to the seller. The seller sent a message to me that I have to wait for more 4 months then I requested for refund, he told me he will send it immediately I accepted.
Till now I have not received the order and the tracking stopped since April 2020 and the seller stopped responding to my messages as well and refused me access to open a dispute. I just checked the item and found out it is no longer available. I need my refund.
Tracking no. LX09009****CN
User's recommendation: Dhgate looks a scam if this is not settled.
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Hi Kazuki, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.