Dhgate Reviews and Complaints
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Dhgate - Customer Care Review from Three Rivers, Oregon
Dhgate review: Review in Auctions and Internet Stores category from Pomona, California
Dhgate - Delivery Service Review from Houston, Texas
Dhgate Customer Care Review from New Bloomfield, Missouri
DHgate refused to refund my card after i returned the wigs back to China
Dhgate review in Medford, Oregon: Great lighting from HD Gate
Dhgate review: Review in Auctions and Internet Stores category from Norwich, New York
Update by user Jun 27, 2016
Dhgate is part of this horrible scam, there is no repercussion for sellers because Dhgate wants your money just like the sellers! The sellers lie, upload fake trackings, Mark order as shipped when it never shipped and dhgate does nothing to combat this issue.
I will advise anyone wanting to shop on dhgate to save their money and shop elsewhere! Save yourself the headache and lies.
Original review posted by user Jun 26, 2016I ordered on the 21st of June, cancelled on the same day, i contacted the seller to no response, contacted dhgate customer service and i was given generic responses. They said the seller has 7 days to accept my cancellation request. Mind you the seller has not shipped nor responded to messages sent. Then today, this fraudulent seller decided to decline my cancellation and process the order after 5 days i requested the cancellation. This is fraud and should be unacceptable. I have contacted my bank and filled a claim. 331143002 is the order number.
- Inaccurate return policy
- That they stole my money
- Being conned
Dhgate - Review in Auctions and Internet Stores category from Astoria, Oregon
- Web site
- How long it take to get an issue resolved
- Bad payment processor
- Try to steal my money
Dhgate - Shipping Service Review from Columbia, Maryland
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