DHgate
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI ordered a jogging suit it was too small I need 2x
Preferred solution: Deliver product or service ordered
Shipping address incorrect
Preferred solution: Deliver to correct address
Missing purchases
- Fraudulent companies
- Hard to get a refund
- No easy way to get in touch with company
Preferred solution: Full refund
User's recommendation: FRAUD!!!
Necesito saber el estado de mi pedido no a llegado
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI do not want the goods/ cancel my order/ i want my refund
Preferred solution: Full refund
User's recommendation: I do not ha
Haven't recieved item
Reimbursement
I have a few orders that I have not received and some sellers only sent a few items but not all and my payment has been released. When I reached out I got no response from the seller. Can you help me get all my money back?
I have multiple order numbers
321275****
321542****
324009**** (Im missing one large tote)
321064****
321083****
321367****
321542****
321064****
321083****
321083****
321542****
321542****
321515****
323599****
324644****
I bought an item that I have not received
- Large selection
- Cx service in emails
- Customer service in emails
Preferred solution: Deliver product or service ordered
Payment issues
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerForgot password
Purchase not delivered to my mailing address
User's recommendation: Avoid this company there is not customer assistance
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReceived wrong product
- Cost of products
- Shipping time from china
Preferred solution: Deliver product or service ordered
Want a refund
- How easy it was for them to keep my money
- Item looked different from what was advertised
- Some orders were delivered a scam
Preferred solution: Full refund
User's recommendation: Do not buy from this website!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerOrder
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder inquiry tracking shows wrong address
- Price is low
- No customer service no package delivered
Preferred solution: Deliver product or service ordered
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Hi Deborra, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.