DHgate
Reviews and Complaints
Trouble returning sweatshirt
I have written you before but do not want to do the full review.
My name is Jodi Blondin Clerke. jclerke1@***.com.
all i'm trying to do is send back a sweatshirt and get reimbursed.
To date i have received no direction from the company. Very frustrated!
RIPPED OFF!!!!!
User's recommendation: Go to another site
Order didn't go thru
Stole my money
I ordered a pair of doir shoes 3 months ago n when I received the package it had a pair of cheap adidas socks n there and no shoes
- Ease of use
- Wrong product and awful customer service
Preferred solution: Full refund
User's recommendation: Don’t shop with this seller it’s a scam
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer17 Of 140 Bought Items Sent To Different States! Haven't Received One Yet?
- Low prices and the diversity of products
- Great selection
- Seller
- Peeplo from costumer support looks like they are all retarded
- Wait
Preferred solution: Apology
User's recommendation: Read This First!
About my package they sent it to a Nother state
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerCustomer Pissed
- Selection and prices
- Not getting package shipped
Preferred solution: Deliver product or service ordered
To alarm the merchant to check for my 3rd pair of shoes that I purchased
User's recommendation: None for them at all
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerNever received package
- Shoes
- Website alot
Preferred solution: Let the company propose a solution
User's recommendation: Do not order around this time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order hasn’t arrived
- Fake tracking numbers
- Handing time surpassed
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Belle Glade, FloridaI want to cancel a order
- Good prices and differentiated products
- No responding on messeges
Preferred solution: Full refund
Poor customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Henderson, Nevada2 refunds I have not recieved and an unauthorized transaction
Preferred solution: Full refund
User's recommendation: Be careful use a throw away card!
Never received my purchase
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy items have not arrived
Im getting no help with tracking my item no email. confirmation on my order i was given two different tracking #, order number is 326439**** first tracking #LY51765****CN second tracking # LY51765****CNP304 "HELP"
Preferred solution: Deliver product or service ordered
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Hi, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.
Hi PissedConsumer2360544, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@dhgate.com Regards, Blu Customer Service Center DHgate.com