Worcester, Massachusetts
Not resolved
3.8
Details
3 comments

I ordered too packages on DH gate the tracking shows they were delivered to different addresses in different states.

Order numbers are 378323241 and 378229681

Product or Service Mentioned: Dhgate Shipping Service.

Reason of review: Problem with delivery.

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Susan D
#1813112

Then why leave a four star rating

Nadya
#1589374

Hi SugaryCuscus, We understand that your orders were delivered to different addresses, we are here to assist. For this case, we suggest that you open dispute for both orders that way you can formally request refund or a reshipment item to be sent instead.

Here's how you can open a dispute for your order: 1) Click "My DHgate " on the upper right corner of the page. 2) Click “My Orders" 3) Search for your order number.

4) Click the link "Return&Refund" at the right side of the order. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customersupport@DHgate.com Regards, Blu Customer Service Center DHgate.com

Laya
#1727536
@Nadya

I haven’t received my package

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