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I ordered 2 flower girl dresses for my wedding and when received the dresses they were complete garbage and looked nothing like the picture. I was told to send the dresses back ( that cost me 33.00) and they would refund my money for the dresses and the shipping which totaled 169.00. I reviewed the company and dress maker with a terrible review and was sent a message that stated " If I delete the review, they would refund my money." Stay away from this company and this seller MAGICDRESS2011

Product or Service Mentioned: Dress.

Reason of review: Bad quality.

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StrictSaintBernard
#1670762

dealing with same crowd, same problems, seems they have not learned

Dhgate2014
#1353874

Hi Crystal J. Bolton!

We checked your order here and it was already closed since May. We can see that you have not opened a dispute to request for a return and refund.

We suggest that you send a message to the seller and negotiate on a resolution. If they agree on a refund, please ask him to leave a message for you saying 'I agree to refund you *** Once the seller agrees, send us a screenshot then you can contact us again and we will arrange the refund for you. If they dont agree to refund, we cannot operate for you too

If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customersupport@DHgate.com

Regards,

Riane Customer Service Center DHgate.com

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