DHgate
Reviews and Complaints
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem getting refund
- Discounts
- No 1800 number to call
Preferred solution: Full refund
User's recommendation: Do not use a gift card, or credit card, use a debit card for DHGATE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Gisborne, GisborneOrder#330689**** not arrived
Hello, my order # 330689**** has been shipped but not yet arrived how can I track it? I have tried with TNT post, as the email says it's the shipping company, but that number doesn't correspond to anything.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCommande non reçu
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThis app sucks!
This app sucks! Customer service isn't any better!
You need a rocket science degree to this company! RrtThe company is a joke to deal with and I am not laughing!!!!
Preferred solution: I need help
Payment verification issues
Preferred solution: I would like to know why i keep having this issue and what I can do to be able to purchase
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAsking my order
Preferred solution: Deliver product or service ordered
I think I’m getting ripped off
You sent me the wrong size shoe.I pay too much money to your company not to get the right size
- Shipping speed is not adequate
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem to pay with visa
- Servicio de algunos vendedores
- Digno de confianza
- Calidad
- No como se anuncia
- Productos falsos
Preferred solution: pago con tarjeta visa
Canceled order
Satisfied with Outcome
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
- She sent tracking information and shipped socks
- Will receive something different than what you ordered
Preferred solution: Full refund
User's recommendation: Do not buy from aprhouse
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Austin, TexasDidnt get my orders
Didnt receive my orders i would like my orders
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerCounterfeit items I was not aware of this company was selling and I want my money back
I want a refund of my $167 that I paid for this merchandise I did not know it was counterfeit it arrived and I believe New York State and the US customs seized it and they told me if I wanted it I had to pay $9,000 for it which I'm not going to do cuz I didn't even know it was counterfeit and I want my money back
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerTracking my order and it's been a month
I have talked to the seller several times about my package the first time I was told that the package was returned from there poster service so they had to re-ship it they provided me with a invalid tracking number I also use the number on the e packet to track it but it keep saying Last Update was out for delivery August 26 but the bar still remains not showing if the package made it too the next location
Preferred solution: Too receive my package
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Hi Atilano, We have checked your order and it shows that system is still processing the refund so please give it within 2-3 business days to be completed then an additional of 2-4 business days (weekend not included) for the refund to be deposited back to your American Express card, it may take sooner or later depending on your bank's refund process.