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Dhgate - Glass

5.0
Details
DHGate has amazing prices when it comes to their glass pieces. You can literally save hundreds sometimes thousands of dollars of retail price on similar pieces found at your local head shop. At first I was extremely hesitant purchasing glass for so cheap being accustomed to paying hundreds of dollars more for the same product at my local head shop. The quality from reputable sellars is top notch and maybe even better then alot of the smoke shops around here in cali selling trash. So pretty much if you want a sick piece at a good price hit up DHGate for your glass needs..
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3 comments
Anonymous
#1286807

I'm sad you're so happy about taking money from the original glass artists so you can buy knockoffs. If you're getting trash out there in California it's probably because your local headshop is selling you import trash at a huge markup.

When you buy a knockoff from DH gate youre taking money from an artist that has worked decades, literally blood sweat and tears, to come up with a design. How would you feel if that happened to you? I've seen some good import glass, true, but most of it is total ***.

They steal designs and copyrighted material to advertise their jank on that site. Sad.

Anonymous
#1341919
@Anonymous

We wouldnt be buying the American glass version anyways.. Simply unaffordable. Surely you never buy anything "off/store brand" whilst out shopping

Dhgate2014
#1283881

Hi gk1111!

Thank you for your positive review. We are glad to know you are happy with the item you received. We are looking forward to doing more business with you.

For questions or concerns, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Samantha

Customer Service Center DHgate.com

View more comments (2)
Review
#1004398 Review #1004398 is a subjective opinion of poster.
Reason of review
Fair pricing
4.4
Details
So you can either buy a new glass piece American made for $3000 or pay stevenlm79 in china to whip it up for $50... Its not that I have something against american glass just the american glass price. You must beware of 90% of the glass sellers on dhgate though because...
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3 comments
Anonymous
#1286810

How would you feel if you worked at something for decades, came up with an original design, and some *** overseas stole it? How would you feel if they not only stole your design, but the copyrighted images off your website?

Now imagine there's a *** here in the US telling others how that's okay, it's great because you can get something that looks similar made by some kid in a sweatshop overseas for cheap!

Glassblowers in the US are not "big business" they're small companies or individuals, and you're helping to ruin them. I can also assure you no one here in the US is getting rich making pipes.

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Review
#1004240 Review #1004240 is a subjective opinion of poster.
Product
Bong
Pros
  • Buying glass on dhgate
Cons
  • Receiving fake quartz on dhgate
Reason of review
Good quality
Tags
  • Bong

Dhgate - Great Shopping Experience As Usual

5.0
Details
I have done many orders from dhgate and I have been satisfied with my orders every time. Customer service is great, however people do not understand we are all in different time zones so they do not understand why replies take long at times. I placed my order, payed for my order with my American express card, buyer shipped the package, i received it in a timely fashion and I was very satisfied. I will definitely conduct more business on dhgate.com and with the same sellers I have been working with for over one year. Also dhgate gives certain promotions and you increase your level and they offer numerous coupons.
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1 comment
Dhgate2014
#1283875

Hi there!

Thank you for your positive review. We are glad to know you had a great shopping experience with us. We are looking forward to doing more business with you.

For questions or concerns, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Samantha

Customer Service Center DHgate.com

Review
#1004055 Review #1004055 is a subjective opinion of poster.
Service
Dhgate Customer Care
Pros
  • Coupons and offers
Reason of review
Good customer service

Dhgate - Candle Review

1.0
Details
Bad service the dispute page doesn't work never got my money back. I order 24 candles. Ridiculous size they are like a cork wine size. Not good for toys either children's don't play with fire . Nobody will buy that. So lost my money. Never will buy there again. Ebay and Amazon are good.
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1 comment
Dhgate2014
#1284451

Hi,

I’m sorry you are not happy with your purchase. Let me figure out how I can resolve this for you. Can I have the order number so I can check the order details?

Please do not hesitate to contact us through the following link if you have any questions: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Sil

Customer Service Center DHgate.com

Review
#1004041 Review #1004041 is a subjective opinion of poster.
Product
Candle
Reason of review
Not as described/ advertised
2.0
Details
I have been ordering from DHgate as a Gold VIP buyer for over 5 years and now they changed payment options not allowing me to pay in US dollars and instead have to pay in my local Canadian currency. This would be okay if the conversion rate were the same as my credit...
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2 comments
Anonymous
#1714363

Agree with you.

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Review
#1003930 Review #1003930 is a subjective opinion of poster.
Product
Dhgate Website
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution

DHgate Wedding Dress

4.9
Details
I ordered my wedding Trash the Dress from here and it came in a very timely manner. It was also an amazing price for exactly what I was wanting. Dress came in absolutely perfect, only thing I need to change or have edited is the length. Company was great and responded to my messages in a timely manner and everything was pretty satisfactory all around. I searched and searched for the specific dress that I wanted and found only a few that truly matched my desires. From here it was all to compare prices. I found a great price on my dress. Fabric was wonderful and design was just perfect.
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1 comment
Dhgate2014
#1282570

Hi,

Thank you for your feedback! We are glad to hear that you were satisfied with your shopping experience on our website. We are looking forward in doing more business with you!

For questions or concerns, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Sil

Customer Service Center DHgate.com

Review
#1003830 Review #1003830 is a subjective opinion of poster.
Product
Wedding Dress
Reason of review
Good quality
Dhgate - Shipping Service Review
Never recieved package and *** refund button is impossible to find people just stole my money I recieved no order
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2 comments
Anonymous
#1282611

DH gate is really bad when you want to make a dispute the Web page doesn't work . I clicked many times browse to send a picture of the bad item and also clicked continues to the next page doesn't work either.

I tried in my computer also on my cell phone several times. So I last my money. I bought gelly candles and when I got it 8 pcs were broken and the sizes are like a cork wine who will want that. Not good for children's toys either they don't play with fire.

Should not sell that size, never see that ridiculous candle size . Never will buy there again.

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Review
#1003815 Review #1003815 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Reason of review
Order processing issue
1.8
Details
Over 60 days past since order was placed and credit card was charged: Now: - Seller1 does not exist , package is NOT ARRIVED - Seller2 does not respond, package is NOT ARRIVED - Seller3 sent FAILED product, does not replace but makes excuses. Treats me like a child,...
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2 comments
Anonymous
#1646635

I was RIPOFF from dhgates after paid my Item the store doesn't exist, don't buy no more from dhgates

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Review
#1003721 Review #1003721 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Pros
  • Prices
Cons
  • Waiting so long for open dispute
Reason of review
Bad quality
Loss
$50
Preferred solution
Deliver product or service ordered
Tags
  • Non delivery
  • chinese sellers

DHGate customer service

4.4
Details
DHGate customer service
I ordered a camping tool, I like playing this game called Counter strike global offensive. There was all these camping tools on DHGate which looked like the Ingame skins of the game, i really loved one of these knives, so i decided to order one. unfortunately it never arrived at my house, which made me setup a dispute. This went very easy and there was a good interaction with the DHGate customer service. I ended up getting my money back stored on my DHGate account which i used to order a new one that i actually managed to accept at my house which made me very happy! Thanks Dhgate for the great service :D!
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1 comment
Dhgate2014
#1282567

Hi Liambenz,

Thank you for your feedback. Let us know if you have any concerns about your orders so that we can immediately assist you in resolving any issue.

Please do not hesitate to contact us through the following link if you have any questions: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Sil

Customer Service Center DHgate.com

Review
#1003593 Review #1003593 is a subjective opinion of poster.
Pros
  • Free shipping
  • Low prices
  • Good service
Cons
  • Shipping time
Reason of review
Good customer service
Tags
  • Camping Tools

Dhgate - Not pissed

I have always received the product that i ordered in a reasonable amount of time. In my experience the estimate that it will take a month to get packages in america but it actually takes more like two to two and a half weeks. The site has a wide selection of products at awesome prices. They sell items both as single items and in bulk at a lower price and many of products come with free shipping. Another great perk of this store is i sometimes receive random coupons on my account that i dint realize I earned which make my items even cheaper. I would definitely recommend this site to my family and friends.
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Review
#1003347 Review #1003347 is a subjective opinion of poster.
Product
Dhgate Website
Reason of review
Fair pricing