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DHgate

5.0
Details
my previous sentiment about the site is good ....but i want to emphasize to all buyers that some sellers arent all that good and that its better to open a new path with them by focusing on 1 seller and buying from because buying from many is messy and creates conflictions....for example my last order reached me on 24 /1 it was all good except the charger ...before i examined it i pressed item received so the payment was released and maybe i was fast in taking a decision .. now i might open an after sale dispute ..so my advice to all is to examine all products well before judging...and afterall the way the site reacts gives us as buyers the best ideal judgment ...
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1 comment
Dhgate2014
#1285884

Hi markorm,

Thank you for your feedback! We are delighted that you are happy and satisfied with your shopping experience on DHgate.com.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Sil

Customer Service Center DHgate.com

Review
#1007067 Review #1007067 is a subjective opinion of poster.
Pros
  • Products
Reason of review
Fast order processing

Dhgate - Review in Auctions and Internet Stores category

5.0
Details
I love DHGATE FAST SHIPPING FAST TURN AROUNDS GREAT CUSTOMER AND SELLER COMMUNICATION GREAT PRICES JUST LOVE IT
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1 comment
Dhgate2014
#1285883

Hi Efrain2017,

Thank you for your feedback! We are delighted that you are happy and satisfied with your shopping experience on DHgate.com.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Sil

Customer Service Center DHgate.com

Review
#1006995 Review #1006995 is a subjective opinion of poster.
Reason of review
Good customer service

My experience of dhgate

4.8
Details
HI,first of all I would like to thank all those responsible for purchasing the various shops on which I purchased, were always available and have always given helpful information and very quickly. Many in my country are hesitant in buying of foreign sites, but I frankly believe that buying on sites like dhgate both adamant and prodoti are excellent. Another positive note I found buying on DHGATE is the fidelity of the photos that are 100% relative to the actual product so buyers know perfectly all the features of the product. I remain a devoted customer for a long time and now my wife started buying on this store. thanks DHGATE
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1 comment
Dhgate2014
#1285882

Hi,

Thank you for your feedback! We are delighted that you are happy and satisfied with your shopping experience on DHgate.com.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Sil

Customer Service Center DHgate.com

Review
#1006924 Review #1006924 is a subjective opinion of poster.
Reason of review
Good quality

DHgate can be something awesome!

5.0
Details
DHgate is a dropshipping website that allows consumers all over the world to interact with manufacturers and distributors all over the word! DHgate, like any other site, has its fair share of bad products, but they're from a bad vendor. DHgate is simply a tool. It is up to the consumer to use the tool in a smart manner and make sure they investigate their sources. I've been using DHgate for over 5 years now. I am a level 4 buyer and I will continue to shop on DHgate. I buy clothing, electronics, jewelry, and various other everyday items. I learned from day 1 to do my research before making purchases. I have NEVER had a dispute with any of my distributors on DHgate.
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1 comment
Dhgate2014
#1285881

Hi,

Thank you for your feedback! We are delighted that you are happy and satisfied with your shopping experience on DHgate.com.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Sil

Customer Service Center DHgate.com

Review
#1006878 Review #1006878 is a subjective opinion of poster.
Product
Dhgate Website
Pros
  • Website design
  • Great customer service
  • Easy navigatoin
Cons
  • Shipping is sometimes slow
Reason of review
Good quality

Bought from icooljewelry on dhgate

I have ordered twice now from this seller and they did a great job. I have also ordered multiple times from dhgate. Items from icooljewelry were shipped close to the time promised and packed well. I ordered >100 pendant necklaces. Great experience on dhgate and from this seller! I asked for a specific quantity of each color and it was exactly right! No issues whatsoever. I will continue to buy from dhgate. I appreciate that they are concerned with customer satisfaction and have had to dispute 1 item in the past (a long time ago) and it was solved to my satisfaction. I have ordered from dhgate more than 20 times. I have recommended dhgate to my friends and will encourage them to buy from dhgate. Love shopping on dhgate!
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1 comment
Dhgate2014
#1285880

Hi,

Thank you for your feedback! We are delighted that you are happy and satisfied with your shopping experience on DHgate.com.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Sil

Customer Service Center DHgate.com

Review
#1006851 Review #1006851 is a subjective opinion of poster.
Product
Dhgate Website
Reason of review
Good customer service

Dhgate is awesome

Dhgate is awesome website for your online shopping for sure !!! i am very very satisfied with the seller's services, products and the assistance. Some sellers don't described the product exactly as it's, they should be honest with the buyers and provide the correct informations to avoid any future problems. Dhgate app is great and very easy to use, maybe you should organize some fun games with free coupons and surprizes for all buyers I had really good experience in ordering some quality products here. I will recommend Dhgate to many of my friends and i will buy more good there for sure !!! Thank you Dhgate !!!
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1 comment
Dhgate2014
#1285879

Hi motorator,

Thank you for your feedback! We are delighted that you are happy and satisfied with your shopping experience on DHgate.com.

We will take note of your suggestion and forward it to our team.

Stay tuned for promotional campaigns in the coming days!

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Sil

Customer Service Center DHgate.com

Review
#1006841 Review #1006841 is a subjective opinion of poster.
Product
Dhgate Website

Dhgate - Great source for affordable bongs, accessories

3.9
Details
I've used DHGate to buy a bong, bubbler, stems, and bowls, which is heaven-sent since most of these tend to be in the US, from where it would cost a bomb to ship to Asia. They've all come with no issue and the bong was very nice for the money. Products are not particularly refined, but otherwise functional. DHGate has been as reliable as AliExpress, another Chinese-based online marketplace, so no complaints with the site itself other than to say communication with sellers in English is a bit hit and miss. I've not had to use the dispute management function of DHGate, touch wood, but again, it appears to be functionally similar to AliExpress. If you are comfortable with AliExpress, you should have no issues with DHGate, with the usual caveats.
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2 comments
Anonymous
#1286798

You may not know it but chances are the design for said bongs was ripped off from a small business here in the US. This is an enormous problem for glassblowers, and sellers on DH GATE are stealing copyright images, products and using them to sell their knockoffs. Not trying to offend or upset just raise awareness.

Dhgate2014
#1285877

Hi motorator,

Thank you for your purchase! We are delighted that you are happy and satisfied with your shopping experience on DHgate.com.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Sil

Customer Service Center DHgate.com

View more comments (1)
Review
#1006768 Review #1006768 is a subjective opinion of poster.
Reason of review
Fair pricing

Dhgate - Very satisfied

I am very grateful. It takes time to arrive the product, but the value and cheapness of the product for that amount. My dream was here, and I am looking forward to shipping in the future. I got lots of searches. Then I will choose. It is very important in my life. There are lots of love here so that it keeps my life. I will continue to have lots of experience and pray for everyone to grow. Although there are some obstacles, it is not an obstacle that can not be overlooked if we comply with each other and follow rules. And surely a new way will be opened. Never give up We will grow everyday.
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1 comment
Dhgate2014
#1285875

Hi,

Thank you for your purchase! We are delighted that you are happy and satisfied with your shopping experience on DHgate.com.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Sil

Customer Service Center DHgate.com

Review
#1006569 Review #1006569 is a subjective opinion of poster.
Service
Dhgate Customer Care
Reason of review
Good customer service

My buying experiance on Dhgate since 5 years

5.0
Details
My buying experiance on Dhgate since 5 years
My buying experiance on Dhgate since 5 years

Update by user Mar 19, 2017

best customer service

Original review posted by user Feb 10, 2017

truly Very happy with this DhGate using this site since 5 years as a buyr and businessman. Customer service is thousand time better now and i guess all persons on Customer support are very professional and can speak any language. Sellers on dhgate ,90% are honest and communicative, All i can say with a single account since 5 years i never feel to move to other website to buy my products. i feel safe to pay via dhgate and feel very comfortable. Just want to say if you know what is dhgate and understand its system very well? you can always have a successful deals with many honest sellers and ofcourse dhgate protect you like a firewall just explain them any issue and let them help you they do the best. thank you dhgate customer support tea and all honest sellers. Keep it UP.
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1 comment
Dhgate2014
#1285873

Hi urockmarketing,

Thank you for your purchase! We are delighted that you are happy and satisfied with your shopping experience on DHgate.com.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Sil

Customer Service Center DHgate.com

Review
#1006166 Review #1006166 is a subjective opinion of poster.
Pros
  • Sellers
  • Price
  • Customer service
Reason of review
Good customer service
Tags
  • Dhgate Customer Service

Dhgate - The best quality store that i have seen

They have the best quality products that i have seen in my life because they have great stores with good prices and good quality they are great with the comunnication with the buyers and have great seller that have good products. They have great categories for ex. they have sports products like soccer basketball and football, jerseys, shoes and balls. My favorite products dhgate have the best of the best shoes that i have seen in my life great quality like retail and have good t shirts for men. Also dhgate have cell phone accesories with the best quality and for the shipping they are fast with good companies like dhl fedex or usps
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1 comment
Dhgate2014
#1285872

Hi,

Thank you for your purchase! We are delighted that you are happy and satisfied with your shopping experience on DHgate.com.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Sil

Customer Service Center DHgate.com

Review
#1005973 Review #1005973 is a subjective opinion of poster.
Product
Dhgate Website
Reason of review
Good quality