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Dhgate - In fast delivery

5.0
Details
delivery must be more rapid,and all items to be delivered to Bulgaria,and sellers to communicate more,to do more discount,and to be honest,otherwise from the site'm happy,and I will buy from you.super To improve the delivery,sellers are not scammers.delivery must be more rapid,and all items to be delivered to Bulgaria,and sellers to communicate more,to do more discount,and to be honest,otherwise from the site'm happy,and I will buy from you.super To improve the delivery,sellers are not scammers.delivery must be more rapid,and all items to be delivered to Bulgaria,and sellers to communicate more,to do more discount,and to be honest,otherwise from the site'm happy,and I will buy from you.super To improve the delivery,sellers are not scammers.
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1 comment
Dhgate2014
#1296622

Hi ror4eto!

Thank you for your purchase. We are delighted that you are happy and satisfied with the products you ordered from Dhgate.com

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Samantha

Customer Service Center DHgate.com

Review
#1014658 Review #1014658 is a subjective opinion of poster.
Service
Dhgate Customer Care
Reason of review
Good customer service
Resolved

Resolved: Dhgate Ship

4.2
Details
Overall I love shopping at Dhgate. They have many of the items that I look for. Sometimes you would often times have to rename it by a couple of words. Like to find American items you have to change not only the beginning letter but the last letter. Often times I would love to search an item and find it directly. But I know that the website might face some bad suing issues with the united states. Other than that I love the service and the price is negotiate able than other retailers. Further more I would love if the website had more coupons than offers so it would be more reasonable for customers too return.
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1 comment
Dhgate2014
#1296621

Hi shadowkillerpoping!

Thank you for your purchase. We are delighted that you are happy and satisfied with the products you ordered from Dhgate.com

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Samantha

Customer Service Center DHgate.com

Review
#1014641 Review #1014641 is a subjective opinion of poster.
Product
Dhgate Website
Reason of review
Pricing issue
Preferred solution
Price reduction

Dhgate - Good So Far

4.8
Details
I like what has been going on as of late. The improvements being made as of late are pretty good and increasing steadily. The products that I ordered are just as described and all the things described work. I think that the sellers are nice but need to work on responding a little bit better and all and all the seller is what will make your experience. The Dh only can help enforce it but I have not had to have that happen just yet. The coupons are good too it helps cut off some extra change and saves me some money. Really like it good place to shop.
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1 comment
Dhgate2014
#1296620

Hi MikeTigger!

Thank you for your purchase. We are delighted that you are happy and satisfied with the products you ordered from Dhgate.com

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Samantha

Customer Service Center DHgate.com

Review
#1014598 Review #1014598 is a subjective opinion of poster.
Service
Dhgate Customer Care
Pros
  • What dhgate offers its consumers
  • Prices
  • Good products
Cons
  • False tracking number
Reason of review
Fair pricing
Tags
  • Online Shopping

DhGate Customer Service

4.3
Details
I have been a DHgate customer for a long time. When I buy from a seller and I have a problem with goods, I get immediate help to solve the problem when I contact the customer service department. They tell me step by step on what to do in that kind of situation. They told me to contact the seller and tell them the problem and if the seller don't agree on the solution the customer service comes in and solves it. They explained to me what's going to happen if the seller and buyer don't agree on a solution. Fortunately, even though it takes a while for the process to be solved, everything went well and end up on an agreement. Up to now, I still order from DHgate because of good customer service and faster service.
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1 comment
Dhgate2014
#1296617

Hi there!

Thank you for your purchase. We are delighted that you are happy and satisfied with the products you ordered from Dhgate.com

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Samantha

Customer Service Center DHgate.com

Review
#1014432 Review #1014432 is a subjective opinion of poster.
Service
Dhgate Customer Care
Reason of review
Good customer service

I love DHgate to shop!

4.8
Details
I love DHgate to shop!
DHGate is an amazing website from China, I love everything I ordered from there till this moment. Sometimes you have to wait 2 weeks sometimes 4. But that's what you get, the waiting game. But it's better than paying 3x the price at local stores. I really enjoy online shopping, I think it's better because you can do it everywhere and it gets delivered to your home. Sellers are also very kind. I like that I can see the reviews of the product on their website so you know what you're buying. I always check their feedback and reviews before buying anything, that's why I always got what I wanted for amazing prices. I love it!
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1 comment
Dhgate2014
#1296616

Hi raqalves!

Thank you for your purchase. We are delighted that you are happy and satisfied with the products you ordered from Dhgate.com

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Samantha

Customer Service Center DHgate.com

Review
#1014429 Review #1014429 is a subjective opinion of poster.
Product
Dhgate Website
Pros
  • Website
  • Sellers
  • Products
Reason of review
Good quality
Tags
  • Dhgate Customer Service
  • Online Shopping
5.0
Details
I am very satisfied with DHGate with there refund process. There was an issue with the merchant that I bought my product from. They were swift in the process of reporting an error to me and letting me know why I wouldn't be receiving my product!! They immediately...
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1 comment
Dhgate2014
#1295530

Hi mpb898!

We are happy to know that you are satisfied with your shopping experience with DHgate. We are looking forward in doing more business with you!

We have created DHgate Customer Service Facebook page to better improve and recommend top products of our sellers. We would highly appreciate it if you LIKE our page and for further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Riane

Customer Service Center

DHgate.com

Review
#1014216 Review #1014216 is a subjective opinion of poster.
Service
Dhgate Customer Care
Reason of review
Good customer service

DHgate Service

5.0
Details
When ordering with DHGate.com, they don't release your payment until you receive your order. This gives you reassurance that your payment isn't released before the product is received. This was my first time buying from DHGate and was concerned about the quality and procedures with buying. I received my dress in good order and quickly and was able to release the funds afterwards. I'm happy with the service and plan on purchasing more items in the future. I plan on making more purchases knowing that I can buy direct from China and have them be an intermediary to ensure both parties are satisfied.
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1 comment
Dhgate2014
#1295528

Hello!

We are happy to know that you are satisfied with your shopping experience on the website. We are looking forward in doing more business with you!

We have created DHgate Customer Service Facebook page to better improve and recommend top products of our sellers. We would highly appreciate it if you LIKE our page and for further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Riane

Customer Service Center

DHgate.com

Review
#1014194 Review #1014194 is a subjective opinion of poster.
Service
Dhgate Customer Care
Pros
  • What i ordered i received
Reason of review
Good customer service

Dhgate - Great Products!

5.0
Details
I've had a over 10 great experiences with DHGate. I place my orders. It usually takes 3-4 business days for the items to ship. Then within 2-3 business days more the items arrive. No issues. I've had a over 10 great experiences with DHGate. I place my orders. It usually takes 3-4 business days for the items to ship. Then within 2-3 business days more the items arrive. No issues. I've had a over 10 great experiences with DHGate. I place my orders. It usually takes 3-4 business days for the items to ship. Then within 2-3 business days more the items arrive. No issues. I've had a over 10 great experiences with DHGate. I place my orders. It usually takes 3-4 business days for the items to ship. Then within 2-3 business days more the items arrive. No issues
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1 comment
Dhgate2014
#1295526

Hello!

We are glad that you received your orders on time and as described. Here is the good news, we have created DHgate Customer Service facebook page to serve your better. For more inquiries please do not hesitate to contact us thru https://www.facebook.com/DHgateSupport/ and we will be happy to assist you.

Riane

DHgate

Customer Service

Review
#1014188 Review #1014188 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Reason of review
Good quality

DHGate has GREAT service

4.3
Details
I am very happy with the service provided by DHgate. The fact that you can release the payment after the product has been received is great. I have placed several orders now and everything is handled perfectly Also I had experience for 1 order that a seller could not deliver and DHgate gave me a $ 20 dollar additional coupon next to the full refund which was done very quickly whereas with other sites it takes a long time to process refunds. So also when things are not ok from sellerside the service at DHgate is great. I will continue to place orders on DHgate and have recommended DHgate to friends and family and will continue to do so.
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1 comment
Dhgate2014
#1295516

We are happy to know that you are satisfied with your shopping experience on the website. We are looking forward in doing more business with you!

Hi user64392051!

We have created DHgate Customer Service Facebook page to better improve and recommend top products of our sellers. We would highly appreciate it if you LIKE our page and for further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Riane

Customer Service Center

DHgate.com

Review
#1014105 Review #1014105 is a subjective opinion of poster.
Service
Dhgate Customer Care
Pros
  • Price and quality
Cons
  • Shipping time could be faster
Reason of review
Good customer service

Dhgate - Great store

4.4
Details
My experience buying shoes here has been perfect i have purchased a few pairs and they have all been perfect for me, the communication with the seller and the process of getting the shoes were perfect, the shipping was always on time, they are sold at a great price for the type of shoes they are. At first i was skeptical about buying from the website i honestly thought i would be scammed based on the prices of the products, but i did my homework and saw that it is a trusted site and that they would be willing to resolve any problems you encounter and that is reassuring as a buyer. I spend here frequently because of that normally before i go to any website i come to dhgate, my only thing is i wish the fast shipping could be cheaper but that's not on them otherwise it is the perfect site to get what you are looking for at an adequate price
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1 comment
Dhgate2014
#1295513

Hello!

We are happy to know that you are satisfied with your shopping experience with DHgate. We are looking forward in doing more business with you!

We have created DHgate Customer Service Facebook page to better improve and recommend top products of our sellers. We would highly appreciate it if you LIKE our page and for further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Riane

Customer Service Center

DHgate.com

Review
#1014008 Review #1014008 is a subjective opinion of poster.
Product
Shoes
Pros
  • What i ordered i received
Reason of review
Good quality