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There are good vendors, there are bad vendors. Be careful and do your research or you will get burned. The best I have dealt with will resend items if there are any issues. The worst will call you a liar even with photo evidence. Don't expect to find any authentic...
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1 comment
Dhgate2014
#1298075

Hi there!

Thank you for your feedback. We appreciate it greatly.

If you have any other questions, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Samantha

Customer Service Center DHgate.com

Review
#1015921 Review #1015921 is a subjective opinion of poster.
Product
Dhgate Marketplace
4.8
Details
Dhgate - MAGLIA BUFFON
MAGLIA DAVVERO BELLA DI GIANLUIGI BUFFON DIVISA ARANCIONE STAGIONE 2016 2017 , OTTIMO MATERIALE E LA DIFFERENZA *** LA MAGLIA ORIGINALE NON SI VEDE . LA CONSIGLIO A TUTTI I CLIENTI CHE VORREBBERO ACQUISTARLA E A TUTTI I TIFOSI DELLA JUVENTUS ... LA SPEDIZIONE è STATA...
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1 comment
Dhgate2014
#1298074

Hi there!

We are glad that you received your orders on time and as described.

Here is the good news, we have created DHgate Customer Service facebook page to serve your better. For more inquiries please do not hesitate to contact us thru https://www.facebook.com/DHgateSupport/ and we will be happy to assist you.

Regards,

Samantha

Customer Service Center DHgate.com

Review
#1015894 Review #1015894 is a subjective opinion of poster.
Product
Jersey
Reason of review
Good customer service

Dhgate - Good products for the money

4.5
Details
I placed my first order with DHGate about 7 months ago and have been satisfied with the products and prices they have on their website. I have bought shoes, makeup accessories and makeup so far and have been pleased. My last purchase arrived later than the expected due date but the seller communicated with me and provided tracking details after I emailed them inquiring about my package. I am able to find products on here that would cost me way more money had I purchased them on other websites. I would definitely recommend this site to family and friends. I am also satisfied with how fast I was able to receive the support I needed for my order.
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1 comment
Dhgate2014
#1298072

Hi vikkivale!

Thank you for your purchase. We are delighted that you are happy and satisfied with the products you ordered from Dhgate.com

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Samantha

Customer Service Center DHgate.com

Review
#1015800 Review #1015800 is a subjective opinion of poster.
Service
Dhgate Customer Care
Reason of review
Good quality

Dhgate - Great website

4.9
Details
Dhgate - Great website
never lets ya down, fast shipments, great sellers, and even better products! This store has everything from jerseys, to cooking ware. I have recommended this site to many friends and my whole family. I just received a torres jersey and have washed it twice without any problem or difficulty. They need to open up a Walmart type store with the best selling products in every state they would make so much money. If you are balling on a budget such as myself, this website is more than enough to assist you. check it out if you have not yet I am the opposite of pissed right now.
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1 comment
Dhgate2014
#1297628

Hello!

We are happy to know that you are satisfied with your shopping experience on the website. We are looking forward in doing more business with you!

We have created DHgate Customer Service Facebook page to better improve and recommend top products of our sellers. We would highly appreciate it if you LIKE our page and for further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Riane

Customer Service Center

DHgate.com

Review
#1015718 Review #1015718 is a subjective opinion of poster.
Product
Soccer Jersey
Reason of review
Good customer service

Dhgate - DHage.com

4.8
Details
This is one of the best if not the best site for online shopping. Support is very professional and very fast. I've bought here couple of items and everything was perfectly fine, and one time when there was issue with one of the items guys from DHgate.com perfectly resolved it. The thing was with wrongly sent item, and you as a buyer are protected and only thing you need to do is to provide an evidence of the item you received and you will be refunded in short term and even you can get a small discount for further purchases. Every recommendation for this site
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1 comment
Dhgate2014
#1297253

Hi there!

Thank you for your purchases. We are delighted that you are happy and satisfied with the products you ordered from Dhgate.com

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Samantha

Customer Service Center DHgate.com

Review
#1015710 Review #1015710 is a subjective opinion of poster.
Product
Dhgate Website
Pros
  • Website
  • Prices
  • Refund policy
Cons
  • Delivery service
Reason of review
Good customer service
Tags
  • Product Diversity And Price
3.4
Details
order placed on 1/27/17 never arrived but several other orders placed on 2/16, 2/22 and 2/23/17 i submited for a full refund on 3.1.17 and have yet to hear back from them so remember to check your sellers for stuff like awards and top rated merchents and you should be...
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1 comment
Dhgate2014
#1297249

Hi there!

Please send us your order number. That way, we can check on it and give you the correct resolution to your concern.

If you have any other questions, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Samantha

Customer Service Center DHgate.com

Review
#1015587 Review #1015587 is a subjective opinion of poster.
Product
Dhgate Website
Pros
  • Cheap prices
Cons
  • Slow shiupping
Reason of review
Fair pricing

Dhgate - Good products & customer service so far

3.9
Details
I've purchased multiple items from clothing to shoes and cosmetics with only one problem that was remedied quickly. The best advise is to find a seller that has positive reviews or is a top seller. Those are the stores that you'll have the best luck with receiving merchandise and getting a resolution if something is wrong. The shipping can take a long time so if it is an item you need quickly, your best bet is to buy it in a store to avoid issues. Also, note the shipping time when purchasing. If it specifically says "slow" or "ships in 7 days" or more then find your item from another seller.
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1 comment
Dhgate2014
#1297247

Hi KDS1!

Thank you for your purchase. We are delighted that you are happy and satisfied with the products you ordered from Dhgate.com

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Samantha

Customer Service Center DHgate.com

Review
#1015551 Review #1015551 is a subjective opinion of poster.
Product
Clothing
Pros
  • Quality of the item received
Cons
  • Less promotional activities
Reason of review
Fair pricing
Tags
  • Dhgate Buyer Guarantee

Dhgate - Beautiful experience

5.0
Details
My purchase was a success, it arrived faster than I expected. Very friendly seller, always recommend. In aliexpress take a long time products, however in DHGATE the products arrive in half time. That's perfect. Other friends buy and also tell me that DHGATE sends all their products fast. I always recommend the people of my office to buy in DHGATE, there is a guarantee of good service. Their dispute resolution center does a very good job. Since 2016 I decided to come to DHGATE to buy because it has all the products that I look for, especially the basketball jerseys. These are of very good quality. Now I want to buy soccer jerseys, which also told me that they are of very good quality. I am also interested in other products such as phones and batteries that a friend has bought and told me that they are low prices and good quality.
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1 comment
Dhgate2014
#1297245

Hi juliofantino!

We are glad that you received your orders on time and as described.

Here is the good news, we have created DHgate Customer Service facebook page to serve your better. For more inquiries please do not hesitate to contact us thru https://www.facebook.com/DHgateSupport/ and we will be happy to assist you.

Regards,

Samantha

Customer Service Center DHgate.com

Review
#1015533 Review #1015533 is a subjective opinion of poster.
Service
Delivery Service
Pros
  • Fast shipping
Reason of review
Fast order processing
Tags
  • Bait-n-switch Sellers
  • Pricing
Dhgate - Very good experience
I am very satisfied with my buying experience on DHgate. I bought a watch that is very good for very acceptable price. Quality is the best. Service and customer services are good and very responsive. Shipping is a little bit slow but that is case with all other...
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1 comment
Dhgate2014
#1297620

Hi allexwatch!

Thank you for the positive review! We are pleased to do more business with you in the future!

Don't miss on our daily deals!

We have created DHgate Customer Service Facebook page to better improve and recommend top products of our sellers. We would highly appreciate it if you LIKE our page and for further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Riane

Customer Service Center

DHgate.com

Review
#1015417 Review #1015417 is a subjective opinion of poster.
Product
G-Shock Watch
Reason of review
Fair pricing

Dhgate - Great company

4.7
Details
I have only had positive experiences with dhgate . com and could not recommend it highly enough. I have now made several orders with dhgate . com and any issues I have had the sellers have worked with me to sort out the issues and dhgate . com customer support have also helped solve the problems. Dhgate customer support waiting times are not long and the team are helpful. The prices on dhgate are competitive with shipping prices also often low. It is a safe secure market place and so far I have had no issues. Long may it continue as I continue to make orders on dhgate . com.
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1 comment
Dhgate2014
#1297243

Hi there!

Thank you for your purchases. We are delighted that you are happy and satisfied with the products you ordered from Dhgate.com

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Samantha

Customer Service Center DHgate.com

Review
#1015377 Review #1015377 is a subjective opinion of poster.
Service
Dhgate Customer Care
Reason of review
Good customer service