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4.3
Details
Dhgate - Panerai 423 rep
Item did not look exactly as in the pictures I received from seller (no blue screws in movement and no serial number on case between luggs). The watch is still beautifull and keeps good time (+10 sek/day). Power reserve meter works and power reserve is good. Rotor...
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1 comment
Dhgate2014
#1299065

Hi kryckan13,

Thank you for your feedback. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/  

Regards,

Sil

Customer Service Center DHgate.com

Review
#1016781 Review #1016781 is a subjective opinion of poster.
Product
Watch
Pros
  • Items they have
Reason of review
Good quality
5.0
Details
I have already ordered 6 pairs of shoes from DHgate and i'm very satisfied with all the purchases. All shoes are original, with the original logos, like adidas or nike, and everything. The quality is excellent, shoes are very stable. The sizes are correct as well and...
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1 comment
Dhgate2014
#1299064

Hi gmos,

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/  

Regards,

Sil

Customer Service Center DHgate.com

Review
#1016761 Review #1016761 is a subjective opinion of poster.
Product
Shoes
Pros
  • Fair pricing
Reason of review
Fair pricing

Dhgate - You are wonderful

5.0
Details
I made several order.Al time, very positive overall assessment. For assistance on line "beautiful, educated, patient and understanding." One advice, should compel sellers to specify the title of the ad when the item for sale is a CLONE. The majority, returns it in the bottom of the page of the particular the ad.This description made me make a mistake and ordered the paying clones like the originals, fortunately, I was able to get a partial refund and I have solved the issue. I hope to continue shopping on DHgate finding more and clear announcements. I repeat, for the moment I feel happy and protected.Best regards , good work and thanks again for the assistance on line
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1 comment
Dhgate2014
#1299062

Hi agodurso,

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com as well as with our services.

We will have your complaint checked as well so that we can make improvements on this.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Sil Customer Se

Review
#1016675 Review #1016675 is a subjective opinion of poster.
Service
Dhgate Customer Care
Pros
  • Assistenza on line
Cons
  • Almost always is not reported on the title of the ad is a clone
Reason of review
Good customer service
5.0
Details
DHgate has been great shopping experience so far. I was skeptical at first but as long as you are buying from top sellers, there is no problem what so ever with your orders. Not to mention that unless you receive your product, DHgate will not pay the seller. I recently...
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1 comment
Dhgate2014
#1299061

Hi jinz0v812,

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com as well as with our services.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Sil

Customer Service Center DHgate.com

Review
#1016672 Review #1016672 is a subjective opinion of poster.
Service
Dhgate Customer Care
Reason of review
Good customer service
3.7
Details
Dhgate - Wig Review
The item arrived fast but I did not get the color nor the description of the article I contacted the seller not yet to be in any agreement and my page does not give me the option to open a dispute after the purchase I can make
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1 comment
Dhgate2014
#1299073

Hi angelesmmmn78,

Thank you for reaching out. Please provide the order number so that we can check the order details and assist you in filing a dispute.

Please do not hesitate to contact us through the following link if you have any questions: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Sil

Customer Service Center DHgate.com

Review
#1016580 Review #1016580 is a subjective opinion of poster.
Product
Wig
Reason of review
Not as described/ advertised

Dhgate - Great experience so Far

4.9
Details
Have made 15 orders and all have shipped very quick. Used to be a customer on another similar site and started having issues with sellers lying or just not sending stuff. So glad i found this site! This site has greatly exceeded my expectations of good customer service. Go nowhere else. Stuff comes packed secure and the items i've received have been of outstanding quality. Ships to america in about 10-14 days by epacket. I have just ordered makeup so far but plan to expand and try other merchandise since I've had such luck with everything. I love seeing whats new everyday and love looking forward to receiving things in the mail.
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1 comment
Dhgate2014
#1299059

Hi hbest0524,

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com as well as with our services.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/  

Regards,

Sil

Customer Service Center DHgate.com

Review
#1016282 Review #1016282 is a subjective opinion of poster.
Product
Dhgate Marketplace
Pros
  • Ships quick
Reason of review
Good quality
4.6
Details
Sympathetic DHgate !
Sympathetic DHgate! I bought two watches, and I am fully satisfied with the products received! The benefit of DHgate communication and I am largely satisfied! The deadline for delivery is still not too bad but could be shorter waiting times! The products displaying the...
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1 comment
Dhgate2014
#1298085

Hi Paca1!

Thank you for your purchase. We are delighted that you are happy and satisfied with the products you ordered from Dhgate.com

Here is the good news, we have created DHgate Customer Service Facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Samantha

Customer Service Center DHgate.com

Review
#1016220 Review #1016220 is a subjective opinion of poster.
Product
Watch
Reason of review
Fair pricing

Dhgate - Last Three Orders

4.9
Details
I had an issue with one of the sellers during my first few orders. The seller refused to refund my money when he could not fulfill the order. One of the tools did not arrive, and he also refused to refund my money. I contacted DHGate helped me get all my money back for both of these orders. They did an excellent job! My last three orders have gone 100% perfect! The orders arrived sooner than they were supposed to. The quality of the products has been absolutely awesome. I'm very happy that I did not let that fist seller scare me away from DHGate. I have been very satisfied with DHGate, their products and their customer support!
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1 comment
Dhgate2014
#1298081

Hi jj101391!

We are glad that you received your orders on time and as described.

Here is the good news, we have created DHgate Customer Service Facebook page to serve your better. For more inquiries please do not hesitate to contact us thru https://www.facebook.com/DHgateSupport/ and we will be happy to assist you.

Regards,

Samantha

Customer Service Center DHgate.com

Review
#1016119 Review #1016119 is a subjective opinion of poster.
Service
Dhgate Customer Care
Reason of review
Good customer service

Dhgate - PINTALABIOS

5.0
Details
Los pintalabios estan bastante bien, aunque habian tres colores que no se parecian nada al original el possie k, candy K y koko K, los demas si eran bastantes parecido, tienen un olor agradable y la calidad es buena, el vendedor tardo unos dias en enviar el pedido, pero llego bastante rapido y es que mi envio fue por correo ordinario, cualquie consulta que tuve el vendedor me respindio amablemente , comprare mas cosas en su tienda porque tiene bastantes productos de interea, en general quitando lo de los 3 colores que no e gustaron ha sido bastante buena la experiencia *** esta tienda,esperemos que cambien los colores eso ya ue el precio esta muy bien
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1 comment
Dhgate2014
#1298079

Hi denisse707!

Thank you for your purchase. We are delighted that you are happy and satisfied with the products you ordered from Dhgate.com

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Samantha

Customer Service Center DHgate.com

Review
#1016077 Review #1016077 is a subjective opinion of poster.
Product
Kylie Cosmetics Lipstick
Pros
  • Tiene muy buenos precios
Cons
  • Ninguna
Reason of review
Good customer service

Dhgate - Havent been let down

Purchase sneakers from DHGATE.com get them fast. Recomend everyone to do busniess with them. Huge selection of items to purchase. Check out there Yeezy boost. never lets ya down, fast shipments, great sellers, and even better products!This store has everything from jerseys, to cooking ware. I have recommended this site to many friends and my whole family. I just received a torres jersey and have washed it twice without any problem or difficulty. They need to open up a Walmart type store with the best selling products in every state they would make so much money. If you are balling on a budget such as myself, this website is more than enough to assist you.check it out if you have not yet I am the opposite of pissed right now.
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1 comment
Dhgate2014
#1298076

Hi there!

We are glad that you received your orders on time and as described.

Here is the good news, we have created DHgate Customer Service facebook page to serve your better. For more inquiries please do not hesitate to contact us thru https://www.facebook.com/DHgateSupport/ and we will be happy to assist you.

Regards,

Samantha

Customer Service Center DHgate.com

Review
#1015969 Review #1015969 is a subjective opinion of poster.
Product
Dhgate Marketplace
Reason of review
Good customer service