Avi b Crw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to know what flavor of Myles I am buying

I am about to buy Myles at a wholesale price but I am not going to pay until I know what flavor it is

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Pros:
  • Prices for quantities
  • Selection and the low prices
Cons:
  • Quality and service

Preferred solution: I want lemon mint and iced mint myles

1 comment
Nadya Qgj

Hello Maryclare, For product details, special features, price quotations, colors, availability and shipping details, we recommend that you contact the seller directly since the seller is the direct supplier and shipper of your order. You can also ask the seller to customize your order to make sure that your order is made to your specifications.

When you find the product you're interested in, you can contact the seller through "MESSAGE" tab under the seller's name. To go to the seller's store, click on the name of the seller at the upper right side of the item page under the Seller's Information Section or click on the seller's name below the item description

Wasi G

Refund not received

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No one is helping in refunding process and it is not the right one to go shopping with DHgate. Be aware, I now believe they are international scammers and the US government must know!!
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Loss:
$117

Preferred solution: Full refund

User's recommendation: Never go to this group- scammers at best!

1 comment
Nadya Qgj

Hello there, please provide us the order number of your concern or your email address. This way we can provide you the best resolution of your concern.

Johnny G Yse

I’ve never received my package

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What happened was I ordered some shoes of this one seller he told me I was supposed to get the package around may 10th but Ive never got it so I told him what happened and he told me he was going to get me a refund and for me to wait patiently so I did and still to this day I havent received the package and I want a full refund please thank you.
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Loss:
$63

Preferred solution: Full refund

1 comment
Nadya Qgj

Hi Neveah, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Naveet A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I did not got my refund

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DHgate - I did not got my refund
I raised a refund for the order number 328812**** and seller agreed for partial refund but i did not got it yet . Its more than a week
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Loss:
$14

Preferred solution: Let the company propose a solution

towanda m Sqw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Fraud awareness

DHgate - Fraud awareness
Yes I want my refund back from luishen16. Seller..0rdet # 326681****. I was a good customer to dhgate , now Iam afraid to order from sellers. I WAS RIPPED OFF FROM SELLER luishen16. Dhgate not doing any thing to help me . IAM A CONSUMER . I WAS UBABLE TO SUBMITT DISPUTE THRU MY CELL PHONE. I DON'T HAVE EXCESS TO A PC. Please help me get my refund back. Thank You
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Loss:
$98
Pros:
  • Product selection and pricing
  • Selection and prices
Cons:
  • Having no phone number to call customer service

Preferred solution: Full refund

User's recommendation: Don't shop at dhgate they donot protect consumers

1 comment
Nadya Qgj

Hi Semira, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Takita Duw
map-marker Hazleton, Pennsylvania

I never received my package

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I never got to speak with a costumer service person so I think your service sucks is terrible and I'll never recommend you guys to anyone I just want my money back never
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User's recommendation: I never got my package and I got a tracking number that got me no where

2 comments
Takita Duw

Order # 332750**** and my email is leebeehairsalon@***.com or leiby915@***.com

Nadya Qgj

Hello Takita, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

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mia b Jih

I want my order

i havent got my order after the estimate time and i either want a refund or to know where my item is
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Loss:
$50
Pros:
  • Refund policy
Cons:
  • Feeling let down

Preferred solution: Full refund

User's recommendation: don’t

1 comment
Nadya Qgj

Hello Lonita Sbs, Good day! We understand how you feel for not able to received the order yet.

Can we have the order number so that we can check and see what we can do to help you? Please send us an email to customer-support@dhgate.com or contact us through our online chat: https://www.dhgate.com/help/helpcenter.html?dspm=pcen.hp.customerservice.custom.64tAi3V2tXOM487ckWyl&resource_id=#hp1806_helptop-contactUs

Tajuan R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wants to know why my order was canceled

Just ordered some luxury Buffalo Cartier glasses from your website and now my order is canceled ????
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Loss:
$56
Pros:
  • Cheap product easy product setup
  • Excellent
Cons:
  • Dishonest mediation process

Preferred solution: Deliver product or service ordered

User's recommendation: check your order RIGHT AFTER YOU MAKE ONE IN YOUR DH GATE INBOX

2 comments
Guest

Order number : 333737**** Member ID: 162281****264@***.com Email: trod3247@***.com

Nadya Qgj

Hello Claire. Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

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Krystb H
map-marker Carrollton, Texas

Orders

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I have two orders that's have not be been delivered together they worth about $200 I either need my orders or my money refunded... it's been awhile since I've ordered them I ordered 3 items at one time I received one item and that was about a month ago where are my other two I ordered all these items on the same day!!!!!!!!!
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Loss:
$200

Preferred solution: My orders

1 comment
Nadya Qgj

Hi Maddalynn, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

catherine r Gin

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Verified Reviewer

Have not received order

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have not received my pocketbook that I ordered in January 2021

please help they never answer emails!

thank you

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Loss:
$125

Preferred solution: Full refund

User's recommendation: don't buy the product takes forever to be delivered and like the last item never showed up and no one gets back to you through emails and no phone to reach them because they are in china somewhere not worth the discount!!!!

2 comments
Nadya Qgj

Dear catherine, Thanks for leaving comments here to us, sorry for any inconvenience, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. You can also contact our customer service directly with more details like order number, or your account information through this this link: https://dg.dhgate.com/myaccount/csmsg/leavemsg.do?from=nav_menu&knowfirsttype=42&language2=en

Nadya Qgj

Hello catherine r, We understand how you feel for not receiving the order yet. Can we have the order number so that we can check and see what we can do to help you? Please send us an email to customer-support@dhgate.com or contact our live chat; https://www.dhgate.com/help/helpcenter.html?dspm=pcen.hp.customerservice.custom.64tAi3V2tXOM487ckWyl&resource_id=#hp1806_helptop-contactUs

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Walter Z Mvb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Got charged for items that I haven't received

DHgate - Got charged for items that I haven't received
I ordered 2 sets of unspeakable clothing items. 2 sweaters and 2 sweats. My card was charged for the items but I have not received them nor can I find any type of shipping or delivery information. I would like a refund.
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Loss:
$58

Preferred solution: Full refund

1 comment
Nadya Qgj

Hi Bronson, please provide us the Order Number (PO#)? That way, we can pull up the order details on our end.

To get the Order Number (PO#) please do the following: [1] Login to your DHgate account. [2] Go to "My DHgate". [3] On the left hand portion of the screen you'll see "Orders".

[4] It will show you a page with all the orders that are still active, look for the specific item of concern and you'll find the PO# on the left side. Once we have your PO#, we will continue in helping you with this issue.

Anonymous
map-marker Lifford, Ulster

I didnt hear back from them

I need my bags earlier as I bought them for going away and I need them before the 22nd if its possible
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1 comment
Nadya Qgj

Hello PissedConsumer2693740 of Lifford, Ireland, We understand the urgency of your order. Can we have the order number so that we can check and see the shipping deadline and the same time, we will make a request to contact your seller to reply to you.

Thank you! Please send an email to customer-support@dhgate.com or contact our live chat; https://www.dhgate.com/help/helpcenter.html?dspm=pcen.hp.customerservice.custom.64tAi3V2tXOM487ckWyl&resource_id=#hp1806_helptop-contactUs

Kevin Tot

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ajax, Ontario

Delivery

I pressed payment released by accident, and Im very concerned that my item might not be delivered, I definitely need your help.

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3 comments
Nadya Qgj

Hello Cleta, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Kevin Tot
reply icon Replying to comment of Nadya Qgj

Thanks but that’s not my name, Kevin is my name, and yes I’ll give you the tracking, it’s LY96562****CN, please try your best to help me out because I need the item delivered before June is over, it doesn’t matter what I pressed, my item is already shipped, so I need to make sure that it still delivers, when you have further information please let me know.

Nadya Qgj
reply icon Replying to comment of Kevin Tot

Hello Kevin, unfortunately the half of the tracking number information is hidden (LY96562****CN), please provide to us the complete information to check on the status.

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Eric D Fsp

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Verified Reviewer

Multiple items not received

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DHgate - Multiple items not received
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DHgate - Multiple items not received - Image 3
DHgate - Multiple items not received - Image 4
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DHgate - Multiple items not received - Image 6
I've ordered multiple products threw that good 4 nothing company. Or they call them selfs one.anyway I've yet to receive ANYTHING 1st product was 2 months late so I blew up the emails .weeks later I get a email saying refunded. But.no refund went 2 my bank .n they are a ghost nothing at all from them ...no response. My 2 other orders nothing so far its been months ...so f...k that lame company .there fake as f.....DONT EVER BUY *** FTOM THEM.U WILL NOT GET UR ORDER.I REPEAT NO ONE 2 TALK 2 NK CUSTOMER SERVICE N .THELL STEAL UR $
View full review
Loss:
$200

Preferred solution: Full refund

User's recommendation: *** no never evvvvveeerr

1 comment
Nadya Qgj

Hi Eric, Upon checking your order 3284973699 with a tracking 92748902711217543402113625 it shows here that the package just arrive at Eureka,CA,95501,US. Shipment Acceptance at Post Office Today.

Please wait for the package to be delivered for now.

Shipment nowadays really takes time most specially for free shipping orders. If ever you plan to order again, please choose express shipping so it will arrive earlier.

Joshua P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Schenectady, New York

Package not recieved

Hi my package has not been recieved and I ordered it on 4/26/2021. Looking at the 17 track it says Origin Post is Preparing Shipment -> We have received notice that the originating post is preparing to dispatch this mail piece. However that was from 5/12/2021 there has been no updates since then. my order number is #332442**** and tracking number is LY74887****CN and the shipping method is P491. Thank you for your help.
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1 comment
Nadya Qgj

Hi Joshua, Please provide to us the order number again, the one that you provided are hidden. That way, we can check the status of your order and we can provide the correct resolution to your concern.

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