DHgate
Reviews and Complaints
To cancel a order
- That the time protection is long
- You guys sent me a pair of socks instead of a pair of shoes
Preferred solution: Full refund
User's recommendation: Don’t bother delivery is rubbish
Trying to track my order
- No comment
- Not shipped and lie about payment not received
Preferred solution: Full refund
User's recommendation: Don’t order
My items have not arrived
Quality of garments polyester
Never received item
Preferred solution: Let the company propose a solution
The morans advuised me to check the tracking system and see that my order had been delivered.
User's recommendation: Save your money, and sanity don't buy anything from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayment error
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder problem
Preferred solution: Deliver product or service ordered
Refund
- Affordable
- Fraudulent sellers
Preferred solution: Full refund
User's recommendation: Do not buy from seller “sport00029”
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTracking
- Cost of products
- Not standing behind refiunds
- Feeling let down
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTracking
Preferred solution: Full refund
User's recommendation: Not at the moment
Never received tracking number
- Not enough information
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefunding issue
- Order
- Not getting my item
Preferred solution: Full refund
GOT CHARGED NEVER GOT ITEM SELLER IGNORED MY MESSAGES
- Alot of cheap junk
- Poor service crooked sellers
Preferred solution: Deliver product or service ordered
User's recommendation: Buy American support American business
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerRefund dispute
- Cancellation policy-customer service
- Try to steal my money
- Take your money
Preferred solution: Full refund
User's recommendation: At this point. To not use response times are horrible refund process is insane and your really beating around the bush of giving me my money back and it's worse then wishes response time .you where supposed to be back to me before the 22nd of this month . You aren't even close to the time YOU stated. .
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Dear Leelah, Thanks for leaving comments here to us, sorry for any inconvenience, Please contact our customer service directly with more details like order number, or your account information through this this link: https://dg.dhgate.com/myaccount/csmsg/leavemsg.do?from=nav_menu&knowfirsttype=42&language2=en