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Dhgate müşteri hizmetleri hakkında

3.5
Details
Cok iyi bir satıcınız var ben çok memnun kaldım. Kendisinide tebrik ediyorum tabiki sizi de tebrik etmek gerekiyor müşterilerinizle çok ilgileniyorsunuz. Ben dhgate yi butun arkadaşlarıma tavaiye edeceğim. Ama bir sorunum var daha önce "starship5" adlı satıcınızdan 2 adet ürün aldım be yanwen ile gömderdi. Biz türkiyede yanweni takip edeöiyoruz ve 50 günden fazla oldu paket gelmedi bana. Dispute actım geri ödeme oldu diyor ama kredi kartıma yatmadı daha bundan dolayı rahatsız oldum. Lütfen geri ödeyin ve satıcılarınıza yanwen ile paket göndermemelerini söyleyin sorun çıkıyor türkiye de. Teşekkür ediyorum. Ben tekrar aloşveriş yapacak sizden. İyi günler. Başarılarınızon dwvamını diliyorum. Very good dhgate
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1 comment
Dhgate2014
#1325084

Hi ysfandcc!

Please send us your order number. That way we can check the details and provide further assistance.

For any other questions, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Samantha

Customer Service Center DHgate.com​

Review
#1043015 Review #1043015 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Reason of review
Order processing issue
Loss
$25
Preferred solution
Full refund
5.0
Details
I tried to find a watch for my dad and after a thorough research on Dhgate I ordered one. The watch was sent the next day and it came to Europe very fast. When it arrived I noticed the wristband was too big and I wasn’t sure if it was adjustable and didn’t want to...
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1 comment
Dhgate2014
#1325082

Hi kadtri!

Thank you for your purchase. We are delighted that you are happy and satisfied with the products you ordered from Dhgate.com

Here is the good news, we have created DHgate Customer Service Facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Samantha

Customer Service Center DHgate.com

Review
#1042995 Review #1042995 is a subjective opinion of poster.
Product
Watch
Pros
  • Awesome customer service and products
Reason of review
Good quality

Dhgate - Quick send

4.5
Details
My friends always told me that the best website to buy online is dhgate, but I was afraid because I had bad experiences in other sites, but in dhgate I had no problems. The seller surprised me and sent my product in less than 24 hours after payment was confirmed, really fast, and good quality, it took about 2 months, but I finally realized that the site is really good. I did not have problems buying on the site, because the platform is similar to other shopping sites, but shipping is much faster than other sites, and I say from experience, it's a good business to buy in dhgate.
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1 comment
Dhgate2014
#1325081

Hi yngridchagas!

Thank you for your purchase. We are delighted that you are happy and satisfied with the products you ordered from Dhgate.com

Here is the good news, we have created DHgate Customer Service Facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Samantha

Customer Service Center DHgate.com

Review
#1042955 Review #1042955 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Pros
  • Seller
  • Dh is good so far
  • Agile salesman
Reason of review
On time delivery
Tags
  • Dhgate Customer Service

Dhgate - Outstanding Service

5.0
Details
I have been using DHgate for about six months for various sports jerseys. No matter which supplier I use I have always received great service from them and very quick shipment, not to mention the great pricing. The few times I have used Dhgate's Customer Service for coupon issues or somethin small they have been very good. There is hardly a wait to speak with an agent and they really seem to strive for good customer service. I have never had one language issue with anyone that I have dealt with. Every item I have received has been 100% correct. I look forward to many more orders with DHgate in the near future.
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1 comment
Dhgate2014
#1325079

Hi JustusFrancais!

Thank you for your purchase. We are delighted that you are happy and satisfied with the products you ordered from Dhgate.com

Here is the good news, we have created DHgate Customer Service Facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Samantha

Customer Service Center DHgate.com

Review
#1042922 Review #1042922 is a subjective opinion of poster.
Service
Dhgate Customer Care
Pros
  • Quality
  • Service
  • Shipment quickness
Reason of review
Good quality
I sent an email to the company to work out a solution she said she would send me 40.00 once I gave her a good review which I did I haven't heard from her since I sent my PayPal account to her that she ask me to and still no refund. I would have never ordered this...
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1 comment
Dhgate2014
#1325078

Hi sweetsis!

Please send us your order number. That way we can check the details and provide further assistance.

For any other questions, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Samantha

Customer Service Center DHgate.com​

Review
#1042905 Review #1042905 is a subjective opinion of poster.
Product
Wig
Pros
  • Dh is good so far
Reason of review
Bad quality
Loss
$111
Preferred solution
Full refund

Dhgate - Ottimo sito

4.8
Details
Ottimo sito e venditori affidabili!!! Lo consiglio a tutti!!! Ho comprato sia orologi,maglie,felpe ed è arrivato tutto perfettamente e *** i tempi stabiliti.I venditori sono affidabili e ti rispondono velocemente se hai qualche piccolo problema o qualche curiosita' inoltre i prodotti che ho comprato sono costati almeno 4-5 volte di meno del normale e sono perfetti. Il sito dhgate è fatto davvero bene ed è molto semplice da utilizzare,e ci si trova davvero di tutto,forse è meglio inserire paypal come metodo di pagamento per essere piu' sicuri ma se impari a leggere i feedback non potrai mai avere problemi,io non ne ho mai avuti!!! Ripeto,ottimo sito,affidabilissimo *** venditori affidabili. Lo consiglio a tutti!!! Dhgate the best!!! :)
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1 comment
Dhgate2014
#1324593

Hi lillo79!

Thank you for your purchase. We are delighted that you are happy and satisfied with the products you ordered from Dhgate.com

Here is the good news, we have created DHgate Customer Service Facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Samantha

Customer Service Center DHgate.com

Review
#1042664 Review #1042664 is a subjective opinion of poster.
Product
Dhgate Marketplace
Pros
  • Grande dhgate
Reason of review
Fair pricing

GREAT EXPERIENCE WITH DHGATE

5.0
Details
GREAT EXPERIENCE WITH DHGATE
since i join Dhgate and i started to buy from them i never had any issue with all my item, Just once i got different item than i contact the seller he sent a new one for free and it was fast was of shipping. this case happened with me once only. i have been buying from DHgate since 2013 and never got any issue. i got my easydiag 2.0 few days ago and i tested and it work really great. Easy to use and easy to active the device. it work fine with my Android 5.1.1 Just i had to buy the software. this is the only obd which work with my car i test many of them and none of them work with me except this one .. i really like it and happy to use it. Thank you Dhgate for you support Ahmed
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1 comment
Dhgate2014
#1324592

Hi Ahmed.T!

Thank you for your purchase. We are delighted that you are happy and satisfied with the products you ordered from Dhgate.com

Here is the good news, we have created DHgate Customer Service Facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Samantha

Customer Service Center DHgate.com

Review
#1042658 Review #1042658 is a subjective opinion of poster.
Product
Dhgate Marketplace
Pros
  • Great item and fast shipping
Reason of review
Fast order processing
Tags
  • customer service person
4.5
Details
Bought some fidget spinners to try out the latest craze. They work great and I am very impressed with the quality and time it took to ship. I thought it would take over a month to get to the states since I was ordering from China, but they got here in about a week and...
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1 comment
Dhgate2014
#1324591

Hi there!

We are glad that you received your orders on time and as described.

Here is the good news, we have created DHgate Customer Service Facebook page to serve your better. For more inquiries please do not hesitate to contact us thru https://www.facebook.com/DHgateSupport/ and we will be happy to assist you.

Regards,

Samantha

Customer Service Center DHgate.com

Review
#1042624 Review #1042624 is a subjective opinion of poster.
Product
Anti Stress Toy
Pros
  • Free shipping to the us
  • Variety of product
  • Buyer-seller communication
Reason of review
Good quality
Tags
  • Dhgate Policy

I just received mya DHgate's order

5.0
Details
I just received mya DHgate's order
I have already ordered a pair of shoes from DHgate and i'm very satisfied with all the purchases.All shoes are original, with the original logos, like adidas or nike, and everything. The quality is excellent, shoes are very stable. The sizes are correct as well and fit the description. The shipping was fast and all the packages were easy to be tracked, as they are sending a tracking number for each parcel. the sellers were very communicative and the order process was quite simple. The only problem was that the seller was a bit late in shipping the order. I would like to conclude my review, by saying that I'm definetely going to order more things from this site.
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1 comment
Dhgate2014
#1324590

Hi gmos!

We are glad that you received your orders on time and as described.

Here is the good news, we have created DHgate Customer Service Facebook page to serve your better. For more inquiries please do not hesitate to contact us thru https://www.facebook.com/DHgateSupport/ and we will be happy to assist you.

Regards,

Samantha

Customer Service Center DHgate.com

Review
#1042459 Review #1042459 is a subjective opinion of poster.
Product
Sneakers
Pros
  • Items they have
  • Safety pay
Reason of review
Fair pricing
Tags
  • Recomend

DHGATE EXCELLENT SERVICE , QUICK SHIPPING AND GOOD PRODUCT !

4.6
Details
DHGATE EXCELLENT SERVICE , QUICK SHIPPING AND GOOD PRODUCT !
Excellent attention by the seller, Dhgate is a very easy to use, user friendly, simple and very easy to use, above all you find very low prices and a large quantity of items, different types of shipping. The seller dispatched in less than 2 days my purchase and shipping was very fast, I received my purchase in less than 1 month since I made my payment, the seller's attention was very good, fast shipping, excellent product I have applied it sometimes On my skin and this is clean and smooth, I am very happy with my purchase, I recommend this seller and recommend buying at Dhgate.com, they make shipments worldwide and accept many payment methods.
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1 comment
Dhgate2014
#1324589

Hi marigus1!

We are glad that you received your orders on time and as described.

Here is the good news, we have created DHgate Customer Service Facebook page to serve your better. For more inquiries please do not hesitate to contact us thru https://www.facebook.com/DHgateSupport/ and we will be happy to assist you.

Regards,

Samantha

Customer Service Center DHgate.com

Review
#1042397 Review #1042397 is a subjective opinion of poster.
Product
Dhgate Marketplace
Reason of review
Good customer service