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1.9 Based on 282 reviews
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  • Customers like
    • Product diversity and price 8
    • Pricing 6
    • Variety of sellers 5
  • Customers don't like
    • Customer service 27
    • Being lied to 22
    • False tracking number 17
  • From mobile
  • 22 hours ago
  • #927373

dhgate is a ripoff they took my $114.69 for a dress that could not fit return it two days after receiving it's going on 3months now can't hear from the seller and dhgate won't respond to my text

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Fast and helpful buying this ''mujeres de la ropa transpirable ropa de ejercicio de yoga 2016 nueva llegada del chaleco del verano de los pantalones cortos para correr el juego era delgada camisa de pieza y pantalones'' La mejor tienda de todas las de internet mejor que aliexpress y muchas mas y rapida. Fast and helpful buying this' 'Women breathable clothing Workout clothes yoga 2016 new arrival summer vest shorts to run the game was slim shirt... Read more

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I ordered a prom dress for my daughter. Within a with of each other I received two of the exact same dress different prices. Mind you only one order number and shipping and tracking information for one. They insist that I authorized two of the exact same dress, custom make. First denid mistake then asked me to pay for return. Filed dispute with my bank for the second time because company said I authorized. Never spoke with anyone by phone, and... Read more

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On 06/1/2016 I have ordered a wedding dress from DHgate, "beautydesign". It has 99% approval rating. When the dress arrive, the dimensions were not correct, the fabric was very different from the picture and the dress came in an envelope completely wrinkled. I've complained to DHgate, returned the dress and paid extra $50 for shipment. DH gate dragged their feet and to this day I still don't have my money returned. Moreover, "beautydesign" sent... Read more

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I have order 2 things from dhgate on 25th july and still i have not received my order Have a look on my order number Read more

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Reported a false order when tipped off by a generated email. Email said my order would arrive in 80 days and I would be billed on a specific date. I had ordered this and received it 3 months prior. As I was live chatting with customer service they removed it from my order menu in my account and told me I didn't understand the email which could have not been read any other way. To bad because product was great and received fast. Since you can't... Read more

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I want to get a pair of shoes (it doesn't matter what kind of) but unfortounately i can't find right size (eu46) but i wrote one of the sellers and told him that did you have a one size bigger? Fot that he said yes i had. After this dialouge he changed his site and i could already ordered a pair of what i want. I was really happy beacause I have wanted these for a long time and I finally got these. I am very statisfied with the site and i'm... Read more

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I oreder some shoes from dhgate and i never received my shoes. The money was taken from my account so the shoes are paid for and i don't have my shoes yet. I ordered the shoes last month in August. Im very upset about this. Read more

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Worst company I've ever dealt with. Lies. Counterfeit item. Refuse to refund. More lies. Fake tracking number. DHGate actively participates then says they can't do anything because sellers are independent. Then they deman return of fake item to do your refund. It takes weeks. Worst company I have ever done business with. These people should all be in prison. Read more

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My order was for white thigh high stocking for the church usher members. When I received my order the was fishnet stocking of different colors. On Aug 7, 2016 a refund & return agreement has been reached. So I was told to mail my order was back and I did on Aug 12, 2016. My next step was to email my receipts. So now I was told by your company that they will get in touch with me. No email or calls and no refund. Now, every time we chat, I was... Read more

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