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I discovered a fraudulent order via my paypal account for this DHGATE(never heard of them) and certainly didnt order anything. paypal made things right by reversing the charge...even though the funds were taken from my checking account and took days to get back. had to...
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#1135344
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Apparently days passed by and my order didn't arrive yet. I am getting closer to my trip, and need my order to get here, because I have to still activate. Very frustrating first impression of DHgate. I'm emailing them, and none respond my emails. The seller name is...
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Dhgate2014
Dhgate2014

"Hello,Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. ...

#1134464
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I purchased a computer from htpc via DHGate. The item was lost by the shipper, DHL. It took me weeks to convince htpc that the shipment was lost. The shipper they use obviously doesn't know how to pick up the phone and call DHL to verify the lost shipment. Well, I...
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Dhgate2014
Dhgate2014

Hello,Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. I...

2.5
#1134457
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Dhgate payment problems
1/1

Dhgate payment problems

Dhgate
#1134504
How to fix . It won’t let me pay and its not my bank
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Dhgate - Big RIP-OFF

Dhgate
#1132927
2.3
Details
I've been taken for $466.84 from a seller, and no one from DHGate will listen to evidence that this person is now selling under a different name. You never get results once ripped off, just excuses. I would advise that you shop elsewhere.
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
Dhgate - Amount not refunded
1/1

Dhgate - Amount not refunded

Dhgate
#1132726
They just sent text that your full amount is refunded ..but my money not came back I’m not received money yet it’s been one month almost and they..and they are not resolved my issue yet ..this site is *** ***...don’t purchase anything on this site..fake site
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Dhgate - I need my trucking number please

Dhgate
#1131199
My phone 6194526863 Antonio Lopez
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I have ordered from DH Gate a number of times over the past 12 months. Every time is a great experience and the items I have bought have been of a high standard. No Issues with the service at all and will order from there again. I have recommended the site to a number...
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Dhgate2014
Dhgate2014

Hi limbert1976,We are happy to know that you are satisfied with the shopping experience you have on the site! We are looking forward in doing more business with you!Here is th...

5.0
#1134271
Reply to reviews
Do not buy anything here. If you are lucky and get you product it will not be what you ordered, and you will not get any help from DHgate to get a refund. It has been more than a month since I purchased two LED strips. They arrived after 2 weeks, but it was not the...
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Dhgate2014
Dhgate2014

Hi gaborlengyel, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to you...

1.6
Product
I didn't like
  • Unusual seller
  • Does not support customers only sellers
  • Communication with seller and customer service
#1132166
Reply to reviews
Long story short: I ordered a dress, received it, it had a stain on it. I messaged the seller and after back and forth they agreed to refund the item. I sent it to the address provided, which turned out to be incorrect (even though it was in the original package as the...
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Dhgate2014
Dhgate2014

Hi Tirkku,Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concer...

1.0
Product
I didn't like
  • That they stole my money
#1131766
Reply to reviews
Dhgate - Impossible to talk to a person
I placed an order and paid for it. I got an email a couple days later saying I needed to pay for my order. The charge went through. I have my credit card statement to prove I paid. I can't get anyone online, through email, no U.S. phone number to call. Their live chat...
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Dhgate2014
Dhgate2014

Hi Paulfrankmulhern,Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to y...

2.0
#1131497
Reply to reviews
Dhgate - Fake 11.11 scheme canceled my 100$ off coupon order not refunded coupon
Dhgate - Fake 11.11 scheme canceled my 100$ off coupon order not refunded coupon
Dhgate - Fake 11.11 scheme canceled my 100$ off coupon order not refunded coupon
order no 343583124 i placed order on 9th November 2017 with 100$ coupon on 110$ minimum order value order was canceled as payment verification failed and coupon refunded as seller:null coupon instead of DHCoupon so that i can not apply it to any where because there...
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Dhgate2014
Dhgate2014

Hi dc_trading,We checked it here that you have already applied the coupon for order 343803435 however, the payment is not confirmed. Please check this on your end. For the ve...

1.0
I didn't like
  • Bad service
  • Fake 11 11 offer
  • Compensation issues
#1130170
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All of my items have arrived, however one knife did have a small rust spot on it, but the seller offered to compensate for it. every other transaction has been great. i am waiting on a refund dispute, I had accidentally ordered 2 items because the app froze, but it is...
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Dhgate2014
Dhgate2014

Hi dario1241,Thank you for taking time to purchase on the site! We are looking forward in doing more business with you!Here is the good news, we have created DHgate Customer S...

4.9
Product
I liked
  • What i ordered i received
#1129637
Reply to reviews
Dhgate - Scammer
I bought a phone (a total 128USD of my harder earned money) on DH Gate and I didn't recieve nothing at all but after waiting so long, the package came empty to my house. Inside only was bubbles plastic. At this point, the seller said to me to tell about it to DHL but...
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Dhgate2014
Dhgate2014

Hi gaizkaortiz,We checked order 343244087 and you have already opened a dispute and requested for DHgate Mediation. The seller is being contacted to confirm the full refund. ...

2.2
I didn't like
  • Package came empty
#1129176
Reply to reviews