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Dhgate - DH Gate Refund Policy is horrible!!!!!
Dhgate - DH Gate Refund Policy is horrible!!!!!
DH Gate seller "Manweisi" is terrible to deal with. Just look at the *** pictures. I asked for a refund and cant get one. The seller keeps trying to offer store credit, gifts, etc... I just want my $205 back. I don't care if I have to wait or ship the items back. Just...
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1.0
#1116790
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Dhgate - Refund Policy is ridiculous
Dhgate - Refund Policy is ridiculous
I messaged seller, "manweisi" on 9/8/17 asking if 2 dresses would arrive by 10/24/17 if I placed my order. Manweisi responded the next day that I would get the dresses in time. I placed my order on 9/10/17 for 2 custom sized dresses. When I placed my order, DH Gate's...
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1.0
I didn't like
  • No email notification that seller contacted me
  • Seller did not answer questions
  • False advertisement
#1116774
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Dhgate - Defective Fender in motorcycle fairing kit
Dhgate - Defective Fender in motorcycle fairing kit
Bought motorcycle fairing kit fitment issues due to compressed molding process front fender would not fit at all it was damaged due to improper placement of mounting holes due to the compression molding process the first time the motorcycle was taken on the road the...
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Dhgate2014
Dhgate2014

Hello,Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. I...

Product
#1116090
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Dhgate is the worst company
Dhgate is the worst company
1/2

Dhgate is the worst company

Dhgate
#1116767
3.5
Details
This is my worst experiance ive ever had with any company dhgate is very disresptful to their customers...ive never been so insulted in my life.
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Dhgate - What is going on?

Dhgate
#1115810
1.1
Details
I ordered a dress about two weeks ago and the confirmation number is: 342434923. The payment was taken out of my account on the same day I ordered but I got a message on DHGate today (October 16 2017) saying that my order was cancelled. I don't know why as I had contacted the seller and was told everything was fine. If the dress has been cancelled, I would like my money back.
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Dhgate - Terrible communication false advertising

Dhgate
#1115239
1.0
Details
I ordered a 10mm titanium nail Dabber from escrow the company and they sent me a plastic bottle I sent a complaint went through e system and did not get my money or my item whatsoever just a plastic bottle I talked to escrow but did not speak English and did not give me anything in return I will not recommend dhgate to people
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Dhgate - Sucks .. where are my shoes or reimburse me

Dhgate
#1114965
1.0
Details
I ordered three pairs of shoes and have not received them. I ordered them on 18 or 19 September.. don't have my order number.. name is Derrick Lee address 171 Rolling Woods Circle Warner Robins, GA 31088
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Advertised vs Delivered
Customer service
I bought some stuff here and was surprised at the quality of some of the items you can find. You may have to do some digging around to find exactly what you're looking for, but it's worth asking questions because many times vendors will help you out. They have many...
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Dhgate2014
Dhgate2014

Hello,We are happy to know that you are satisfied with the shopping experience you have on the site! We are looking forward in doing more business with you!Here is the good ne...

4.7
I liked
  • Vendors
I didn't like
  • International fee but not their fault
#1114397
Reply to reviews
I wanna ask about my order PO #341386442 Here are the details of my order: 1. 30 Aug 2017 (15:32) Payment has been confirmed (USD 36.58) 2. 01 Sept 2017 (08:06) PO #341386442 has been shipped 3. 01 Sept 2017 (17:31) Tracking #RD227959081CN has been deleted by the...
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#1114368
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Dear DHgate, I wanna ask my order: PO#341386442 Here are the details about my order: 1. 30 Aug 2017: Order "DOS EQUIS MOD". 2. 30 Aug 2017 (15:32 p.m): My payment has been confirmed. 3. 01 September 2017 (08:06 a.m): I got my first tracking number #RD227959081CN in...
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Dhgate2014
Dhgate2014

Hi ruie.joeann,We checked that you have already opened a dispute. At the moment, there are no agreements reached yet from the proposal you have submitted.If the problem is not...

#1114344
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I have purchased several items from DHGate. All of a sudden I find they do not accept my password. Once they sent the asked for password they did and it worked, one time. Usually I am stuck in check out. I find this a problem of someone on your end not paying attention...
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Dhgate2014
Dhgate2014

Hi Roger,Thank you for your feedback! We checked it here that you have just placed an order 2 days ago. Just to make sure we got your concern right, you cannot open and sign i...

4.5
I didn't like
  • Checkout problems
#1114079
Reply to reviews
I had an issue with a product not showing up within the scheduled time & I contacted seller and they sent a new product. It turned out the original product was sent by a different method and got lost in customs and arrived shortly after the replacement. DHGate makes...
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Dhgate2014
Dhgate2014

Hi Ricko,We are happy to know that you are satisfied with the shopping experience you have on the site! We are looking forward in doing more business with you!Here is the good...

4.6
#1112521
Reply to reviews
Seller canceled the order and refunded..I didn't receive the refund though .After seller was rude a few days he called me stupid he said you cant read kept making demands ..i didnt receive my order and im stupid. Ok ..Anyways he had me to change the reason I was asking...
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Dhgate2014
Dhgate2014

Hello,Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. I...

2.4
#1112379
Reply to reviews
I bought a short-sleeved T-shirt on dhgate.com and with a long sleeve. I immediately noticed that the goods were not sent to my address and to another surname. I wrote to the seller in private messages several times. But this bad seller never answered me. I got very...
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Dhgate2014
Dhgate2014

Hi Dmitrius!Thank you for your feedback! We're glad we were able to assist you on the issue you encountered. We are looking forward to doing more business with you.Here is the...

4.5
I liked
  • Product availability
I didn't like
  • Long delivery
#1111192
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