Submit ›
2.2 Based on 374 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Product diversity 12
    • Customer service 8
    • Pricing 7
  • Customers don't like
    • Customer service 27
    • Being lied to 22
    • False tracking number 17

I ordered a hockey jersey on October 14 and on December 1 I still await delivery on the item. Tried to contact DHGate and only end up in a endless loop on an automated online chat no simple way to email them to try to get information. Looks like a $27.59 loss.

Add comment

I ordered a dress from this company. The color was not at all what was shown in the picture. I first attempted to work something out with the seller but as the communication became more and more confused- language barrier or someone using it as an excuse- I decided I did not want to take any more chances with them. When I insisted on a full refund magically the seller stopped replying to all my emails. I contacted DHGate who just shuffled me... Read more

Was this review helpful? 0 0

Charged my card twice. My bank put it back in my account..This site is a scam!!!!

Add comment
  • From mobile
  • Dec 01
  • #964893

Ordered 2 purfume cs tins never received mr simonwang never responds ether????? Other than him DHgate are brilliant

Add comment
  • From mobile
  • Dec 01
  • #964798

I've used dhgate for two months now and overall i'm satisfied. I had two instances that had to be adjusted but it was done almost painfully. I love the variety, the day shipping and that I can track my orders from the time they are accepted from China post.

Add comment

Dhgate is a very good website and helps buyers to resolve issues quickly

Add comment
  • From mobile
  • Dec 01
  • #964696

Dhgate helped.me with my inquires and are good for helping when i did have a problem they sorted it out.... THANK YOU DH GATE YOU HELPED ME BACK ON TRACK WITH MY SALES

Add comment

I had an issue with a knife dealer who wasn't responding to my inquiries. DH Gate took care of it that same day. I've had two other issues that were taken care of as well. They've come a long way in customer service. Read more

Was this review helpful? 0 0

I ordred a Tactical Torch/flashlight and a Headphone. I am really satisfied with the products. Previously, i purchased wireless chargers and they were also good. Overall satisfied with the service. I got free delivery to India on all products and my recent order reached me within 22 days! I will buy again if i need something from dhgate without any worry. Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Dhgate.
Filing a new complaint about
×