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Stay away from dhgate.com
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Jun 27, 2008 DhGate complaint by Ihatedhgate |
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Dhgate.com is a chinese wholesale website. Dhgate is full of counterfeited products. Sellers may list what they want and list whatever quantity they want. Sellers can send you a totally different product and will eventually end up wining dhgate's crappy dispute center.
Dhgate is slow to respond to emails. Dhgate is slow to respond to disputes. Dhgate doesn't not seem to care about any of their customers. They will make no effort to contact you or try to resolve your issues unless you use legal threats.
Save yourself months of headaches and unanswered emails. Stay away from dhgate.com. You can search the internet and find many many unsatisfied customers.
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DhGate Complaints
1. Written by dogdug, on 31-03-2009 09:22
i had known the website before, but never used it. i don't know whether the website is legal or illegal?
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2. Written by Tim, on 12-11-2008 07:37
DHgate is the biggest scam on the web. Anyone who calls them honest has a vested interest ... they are counterfeit dealers ... they try to present themselves as a third party system that is being abused, but they knowingly profit from counterfeiters.
I got sucked in, after seeing them talk about escrow, seeing listings of Authentic products, and seeing that PayPal Processed for them.
Then when a seller shipped counterfeit items instead of the authentic items, they told me that I had to pay to ship them back.
That is their scam .. they know that they shipping costs are to high and it is illogical to pay $50 - $60 to ship back a $50 or $60 item in order to get a refund.
If you want me to believe that DHgate, Beltal, and alike are a honest business, then they need to implement a policy that forces their sellers to pay for return shipping when they lie about their products.
They know what is going on and will never impletement such a policy.
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3. Written by the godfatehr, on 16-10-2008 01:28
DHgate se moer man!!
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4. Written by Bernie, on 14-10-2008 00:23
My interaction with DHgate has been excellent. If you take your time to research the sellers, you will have a good experience.
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5. Written by Thomas, on 25-08-2008 12:05
and how can PayPal accept such a illegal activity?
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6. Written by Mike L, on 11-08-2008 16:34
Jay, I think you are confused. You must be thinking of a different website. DHgate is a legitimate website and buying from the site is perfectly legal. If you were a lawyer, you would know this already.
FYI, I NEVER buy counterfeit items. I buy authentic Asian brands.
BTW the 37 people you allegedly busted had nothing to do with DHgate, but you are making it sound otherwise, which means you are misrepresenting the facts. Objection!
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7. Written by Jay, on 10-08-2008 22:58
Are you guys NUTS? Dhgate is a playground for counterfeit goods. DO NOT sell their stuff!! If you want to buy for your personal use that's OK I guess. You list that crap on eBay, Amazon, even ioffer and I GUARAN *** TEE you'll be getting that stuff kicked and the FBI will be snapping photos of you leaving your house daily. Remember one thing about selling bogus ***...When a company advertises they'll sue you for $250,000 for Copyright Infringement (each offense!) they aren't talking out their *** and would love nothing more for you to be the worm they drag down the street for all to gaze at.
How do I know this, I'm a Copyright Lawyer for Adobe Systems and we've had 37 US Citizens to date (8/10/0 incarcerated for infringing our copyrights. When were done with them, we hand the fools off to the FBI IC3 Internet Crime division where they then have to answer to all their customers they've wronged. Trust me it's not pretty. We don't give a *** if you didn't know the stuff was fake. It's up to you as a person to make 100% sure what your selling is genuine goods and your 100% liable once you collect money or goods for that product. We've also teamed up with Nike, New Balance, all major clothing brands (Coach, LV, Dolce) ect...We will get you rest assured of that. Maybe not right away but we will get you. I've personally help incarcerate 1 gentleman that sold bogus Photopshop CS3 software 7 months after his last sale. We will get you.
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8. Written by Chad, on 05-08-2008 02:23
DHgate is a popular online marketplace used by thousands of buyers and sellers who are very happy with the service, including me. The site is very strict about keeping sellers honest, and will ban sellers that do not follow the site's guidelines. The refund process works well, as long as the buyer uses DHgate's escrow service, because the site will not pay the seller until the buyer is satisfied. DHgate recommends only going through the escrow service, so buyer's can be totally protected. In this way, DHgate takes the risk out of the equation.
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