1.6
  • Shoe quality1 votes
  • Arrival time1 votes
  • Dhgate cs1 votes
  • Being lied to19 votes
  • Customer service18 votes
  • False tracking number15 votes
Is this your company?
Please check our
business solutions
Submit review about this company 
  • From mobile
  • Dhgate
  • May 03
  • by anonymous
  • #630385

I bought a foreo facial brush for an unreal low price. I get the brush, input the serial number located on the card that came with the supposedly new product, and the foreo website said that number had already been registered. I tried to contact customer service (no US number available so i had to use live chat) and after 2 months of complaining still have not received a refund. Add comment

  • From mobile
  • Dhgate
  • Apr 29
  • by anonymous
  • #628591

I order a dress size 12 when I revive the dressse is was like size 3/4 I pay a lot of money for fast delivery they say 3/4 day end I revive in like A month Add comment

  • Apr 28
  • Online Shopping
  • Glasgow, Scotland
  • Refund Policy
  • 1
  • 1
  • 52
  • REVIEW RATING 5/5
Dhgate - Promised refund was being processed - 7 weeks later no refund!
1 of 3

DO NOT USE! I ordered a bulk order of RSIMs to resell in the UK, from a "well established and reputable seller" on DH Gate, the items i received turned out to be fake, as a result i got a lot of angry customers of who i sold onto, my fault for not testing goods. However the problem came when trying to get my money back, i started the dispute process on DH Gate, on the 03/03/2015 @ 10:46am i... Read more

Was this review helpful? 2 0

Featured on Instagram ›

  • Apr 28
  • Online Shopping
  • Nicosia, Nicosia
  • Custom Dress
  • 2
  • 2
  • 179
  • REVIEW RATING 5/5
Dhgate - Review about Custom Dress from Nicosia, Nicosia
1 of 3

I ordered a custom dress because i loved the desigh from beautiful bridal seller after i checked the feedback 100% positive and 208 transactions. When i open the box i realised that the dress desigh was nothing from picture desigh. I tried to get a refund and the seller refuses to give me. I also tried to upload pictures to their resulotion center and i cant brownse i cant do anything. Read more

Was this review helpful? 1 0

  • Apr 27
  • Online Shopping
  • Nunawading, Victoria County
  • Online Order
  • 24
  • REVIEW RATING 3/5

after 6 weeks dhgate twice admit they have money fist on line chat , then in dispute centre but refuse to return it and did not send it to seller . so seller cancel order , if there is a seller , used bpay , should have seen no paypal and left , They have been sent all numbers but want print copy of receipt , I think looking for account numbers , it does not add up , all numbers and receipt... Read more

Was this review helpful? 0 0

  • Apr 24
  • Footwear and Clothing
  • Dress
  • 1
  • 1
  • 27
  • REVIEW RATING 3/5

Bought a dress, wrong size. Cheapest return costs $55!! from the US. Seller gave us an issue about it, 5 days later is goes to Mediation?? DH gate mediation wants you to measure the dress, take photos and submit evidence- so they can compare to INTL standards... seriously! Seller eventually agrees to $25 of the shipping costs, of which 3 weeks later I have yet to see. Customer Service is giving... Read more

Was this review helpful? 0 0

  • Apr 24
  • Home Security
  • Miami, Florida
  • Chuango Alarm System
  • 1
  • 1
  • 29
  • REVIEW RATING 4/5

Ordered a Chuango alarm system from seller "yerfeir", paid $700 and the order was never sent. This seller is a scam!!! Be careful with the sellers if you buy from DHgate. They will take the money from your card, sellers will give you a wrong tracking number, and by the time you realize that your package was never sent, DHGate will release the payment to the seller and then say bye bye to your... Read more

Was this review helpful? 0 0

  • Apr 23
  • Footwear and Clothing
  • Pensacola, Florida
  • Dress
  • 28
  • REVIEW RATING 3/5

I still have not heard from you on my last complaint against Dhgates.since I filed my original complaint I learned that this cheap *** dress they sold me was a stolen version of a $975 copyrighted gown.I have turned all the information that I have over to this company hoping that they will sue the *** out of DH Gate..but that does not help me in my loss of my $80 plus on this ugly disgusting rags... Read more

Was this review helpful? 0 0
  • From mobile
  • Dhgate
  • Apr 21
  • by anonymous
  • #624887

I ordered 1 thing got something completely different. The seller Nor dhgate would help me I had over a hundred emails and pictures proving my side as well as photos and they said sorry were taking you're money. This is illegal this company should be shut down Add comment

  • Apr 18
  • Online Shopping
  • Sydney, New South Wales
  • Return Policy
  • 38
  • REVIEW RATING 4/5

I returned items back to the seller and because she didn't want to return my money, she elected to not collect the parcel from the post and that's how these thieves work. Don't buy anything from DH Gate as there policies are empty, they don't protect the customers only the sellers. It's a scam in every avenue. Bad business as I done the right thing, I returned her mach 3 Turbo counterfeit blades... Read more

Was this review helpful? 0 0

Had an experience with Dhgate?

Write a review
Did not find what you were looking for?
 
×
You are reading about Dhgate.
Filing a new complaint about
×