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1.6 Based on 219 reviews
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  • Customers like
    • Product diversity and price 6
    • Not good at all 3
    • Pricing 3
  • Customers don't like
    • Customer service 26
    • Being lied to 22
    • False tracking number 17

I saw what I thought were nicely made attractive items and purchased them. My mistake in ordering several items at once -- I should have tried 1 small order first. First it took a while to get to me - but I kind of expected that since they were coming from China. Finally they arrived and I was excited......HOWEVER!!!!!!!!! Read on When the items arrived they were so cheap looking and poorly made I didn't even bother trying them on. ... Read more

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The dresses I received were not as pictured and one even defective. Weeks of picture sending I had to buy a tape measure to prove that the size was not accurate, and then they "agree" to return half of my money! I have a dress that is pictured with a belt at the waist and mine is am empire waist. A metal belt at my Bra! They so little difference. Other dress has a flaw and is too small and I get to have half my money back??? This place is... Read more

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I need my 2 handheld games i ordered or i need a refund like right now Read more

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I never ordered from these people but some how they got my credit card information and stole money from my account...... *** these people.... Real Talk.... I am going to report them to BBB. Read more

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Dhgate - DH Gate Sends Wrong Merchandise and is Unresponsive
1 of 2

I ordered hundreds of dollars of latex flowers to use as centerpieces for my wedding. The order was placed at the end of June. When I started to receive the products they looked extremely cheap, however I still felt they were something I could work with. Last week I received the final order of latex orchids (Order NO:331274208). They were not at all as described. They were not latex as indicated in the sellers description; instead they were a... Read more

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Is it your Chinese way to respond customer's complaint ???? This is an extremely rude trying to crush someones computer. For acting like that your whole business deserves to be completely shut down. Asking you one more time to respond my complaint on this forum, do not sent me any hidden messages any more, because I will not click on them. I have got nothing to hide, you rude people do !!! For over a year I have been trying to get my money... Read more

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I ordered a dress which was advertised as a chiffon evening gown. Custom made for$166. I received a very low quality satin dress with all the wrong measurements too big and too long. I can't contact the seller, the contact section was gray out, so I can't type. I've contacted the customer service more than 6 times. The only email that I received was, they're trying to contact the seller. I need to be patient due to the time difference. This is... Read more

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Order NO:238148925 I order some fairings back in May after them sending me the wrong color and wrong size for my motorcycle the only I could get a refund was to pay 120 shipping back to them and that was over a month ago I still haven't got my refund back and they keep giving me the run around. I have sent several emails and no response and also they don't have a contact number to reach them anymore I guess they had too many complaints. But I'm... Read more

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Hi I too had a bad experience. I had paid for a mini cnc machine for Usd 400. After receiving the payment they informed that they under quoted for that machine and requested me to send another 80 Usd. After sending the second amount they stopped communicating with me. I contacted the customer service and filed a complaint giving snap shots of both the western union transfers. They informed me that that they have closed the suppliers... Read more

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I bought a Samsung Note 5 phone for my son and it would not allow GPS to install Pokemon Go. I was told this is NOT a real Note 5 as I was sold and this is fraud. The box was marked GOLD and it was a black phone as we had ordered. But when I contacted them they handed me a bunch of, "did you contact seller", or, I will issue a form to establish a resolution" pile of garbage. DO NOT BUY from them. They are from China and scam American buyers. I... Read more

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