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  • Customers like
    • Product diversity and price 6
    • Nothing at the end 5
    • Horrid sham 3
  • Customers don't like
    • Customer service 26
    • Being lied to 21
    • False tracking number 17
  • From mobile
  • Dhgate
  • 8 hours ago
  • #838146

I brought some clothes 3weeks ago. And it still aint came Add comment

Dhgate - Review in Auctions and Internet Stores category from New York, New York
1 of 3

Made a purchase with Smartmart From DGgate on March 10,2016 Order #34896015 I pay the Total of USA $294 for 4 lot of skirt 10 piece each lot,The seller only send half of my Skirt.i contact the seller and he agree to Refund half of my money $144,I Wait a month for my Refund,then I receive a email from DHgate the system say the seller will send me a Replacenent,The Seller lie he never send a replacement or Refund my money,the seller add a fake tracking number,I contact DHgate customer service like 29 time I send a lot message but they didn't... Read more

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  • From mobile
  • Dhgate
  • 18 hours ago
  • #837750

My name is Tammy I made a purchase from them on March 6,2016 for two purchase of a pair of hurrachi tennis shoe they sent one pair out and kept the money from the other one I'm currently trying to sue ur company for false tracking numbers and false phone numbers.Do not trust DHGate.com they are scammers Add comment

I am a VIP buyer.. DHgate has now removed the option to pay for orders in $US and is forcing buyers outside of the US to pay thier internal currency conversion rates. I get better currency rates from my bank and therefore want to pay in $US. I do not want to pay in $AU... Buyers should have the option to choose $US or local currency and not be forced by DHGate to pay DHgate currency conversion rate. If this is not corrected or I will move my business to Alliexpress and other websites or deal with sellers direct and will raise this issue in... Read more

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You send the money by western union to dhgate however the order is invalid tracking no western union payment doesn't move you send receipt proof of payment to dhgate thank youvum escalating this to the furnace team two weeks no answer you doing work at night and sleep during day youve lost receipt *** you lostmoney the money is divided bybwestrrn union and dhgateb Read more

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Hi to all those who lost there money with dhgate were you given invalid tracking number and never recirved your order is that because rifht from m the start that be a av well planned that your order expired well iduggeet you go back to western union forwarded your proof paymen to dhgate custumer service to reply to your concerns follow it up dontbthriw receipt in bin Read more

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Made a purchase with cahstore he gave me a false order made a payment by western union the plan by cahstore was that order cancelled and so dhgate can't find the money I found out that dhgate transfer funds to dhaxcount by looking up the order however because cahstore from guangdong factty gave inactive order no dhate couldn't find the money so western union have bring emailing dhagte to refund the money back because I have emailed dhgate but they keep saying send US a receipt all week cahstore is a liar and he's lighters are rubbish and ***... Read more

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Hi I made a order with dhgate seller name is cahstore he gave me a fake order no so dhgate couldn't find the payment so instructed western Union since dhgate can't find the money western union has a legal obligation to email dhgate to refund the money dhgate a asked for a receipt ihabe given it to them 6 times so hopefully I'll be refunded cahstore coudnt take payment because dhgate buyer protection system couldn't transfer payment to dhaxount to pay for the order xis inactive since dhatebkeepinf saying they can't find the money western... Read more

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"I ordered a bullet proof vest from one of there sellers. Ordered a XXXL and they shipped me a Medium. Asked for an exchange but they said I needed to pay more and pay for freight. I had mediation help and they did not. They worked great for smaller purchases but once I spent $231 I got screwed! Beware...use ALIBABA instead! DHgate order #34200935 I have tried to contact the seller to renegotiate and have tried to use your online customer service to no avail. Please do not respond with your ROBO reply because everyone can see that your... Read more

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They will rip you off!!!!! I ordered a large stuffed bear and when I received it, it was in a small box. It was the shell of the bear not stuffed. I put refused on the package brought it to the post office sent it back. I sent a message to the seller stating the problem and that I was not happy with the product and I sent it back. They declined to reimburse me. Needless to say I am out $68 and no product. I cannot believe they do not reimburse people. I'm trying to go through my credit card to dispute it. Please do yourself a favor and do... Read more

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