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  • Customers like
    • Product diversity and price5
    • Arrival time2
    • Dhgate cs2
  • Customers don't like
    • Customer service21
    • Being lied to21
    • False tracking number17
  • From mobile
  • Dhgate
  • 1 day ago
  • by anonymous
  • #692543

hello my name is biola mudashir.i order an an item from dhgate.com.this is the tracking number RC440617199HK but iit is not working. I tried it on your site.it says no record. I bought it from a seller named hrfenggen. his location Heenan.my order amount to 298.77 dollars.iOrder number is PO#1579203779t is future soldier mag matry McFly's sneakers. please do something. I don't want to get scammed Add comment

  • From mobile
  • Dhgate
  • 1 day ago
  • by anonymous
  • #692320

Worst online shop experience so far and I've ordered quite a few things online. I tried them out and the shipping was a nightmare as was the customer service. The first person actually disconnected from our online chat. I was astonished by that. Worst customer service I've ever encountered. The product itself is nothing like I thought it would be. Add comment

  • 2 days ago
  • Online Shopping
  • 16
  • REVIEW RATING 4/5

NO BUYER PROTECTION ... NO REFUND... LOST $199 SHIPPING COSTS. DO NOT USE DHgate  UNLESS YOU WANT TO LOSE YOUR MONEY.... There is NO Buyer Protection with this company when they DO NOT adhere to their own policies. Seller sent wrong item and I was working out  shipping cost to resend item back to seller.   DHgate approved the dispute / return shipping costs .... that the seller will pay for the... Read more

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  • Aug 29
  • Online Shopping
  • Gloucester City, New Jersey
  • 1
  • 1
  • 30
  • REVIEW RATING 3/5

Ordered led emblem lights for my car. Seller lists on page that they would ship out within 5-7 business days; it shipped out 14 days after purchase. Seller gave me false tracking number. Contacted them amd they said they would send another in the cokor I wanted; what I ordered only came in 1 color......ooened a refund and dislute case and have heard notjing nack and now, I cant even email the... Read more

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  • Aug 26
  • Online Shopping
  • New York, New York
  • Japanese Style Tatami Chairs
  • 129
  • REVIEW RATING 4/5

I ordered 8 Japanese-style tatami chairs from DHGate around July 5, 2015. My account was immediately debited and I received notifications when the order was accepted, when payment was received, and when the order was shipped, together with tracking information. I got an email from the manufacturer confirming shipment and advising that delivery to me in the US could take 45 to 60 days. I... Read more

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  • From mobile
  • Dhgate
  • Aug 25
  • by anonymous
  • #688808

Order #:1578796806, led running lights, payment 8-18-15, $10.75,taken out of our account. I never received them, and was also asked to finish payment. I want the money put back in my account. Add comment

  • From mobile
  • Dhgate
  • Aug 20
  • by anonymous
  • #686441

I paid for mickey joggers and never got them Add comment

  • Aug 20
  • Sport
  • Croydon, Croydon
  • Alarm Clock With Camera
  • 101
  • REVIEW RATING 4/5

The goods was sent to the wrong address which the seller and Dhgate confirmed, so I never received them. Contacted dhgate on a number of occasions but can see now that I was being lied lied to. Now I being told the they cannot deal with it any more even though the issue has not been resolved. When I contacted dhgate via the chatline they asked me to use the dispute proceedure. Which I'did while... Read more

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  • From mobile
  • Dhgate
  • Aug 20
  • by anonymous
  • #686028

This is how I received it August 1. Seller will not return money Add comment

  • From mobile
  • Dhgate
  • Aug 16
  • by anonymous
  • #683823

I cant get dlevery to my shipping address is from mumbai india i want a self balancing please contack me i want it Add comment

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