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1.7 Based on 188 reviews
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  • Customers like
    • Product diversity and price 6
    • Nothing at the end 5
    • Horrid sham 3
  • Customers don't like
    • Customer service 26
    • Being lied to 21
    • False tracking number 17

Product not received(DHGATE)
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I had ordered an product in last April, it has not reached yet. They said it's dispatched through Singapore post. But i have not received it yet. When I contacted the seller he is providing me tracking site in Chinese. And there is no tracking information on Singapore post. It's a completely cheating company .I will recommend strongly not to go for this site.. I have attached 2 fake bills for reference xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx... Read more

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Ordered a pagent dress it. Came today not the dress i ordered its not even close im very upset lost that ,100.00 , wont ordre again. And the dess they sent cant find it on the web sight. Debbie clark Read more

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I was lied too by the seller and i was given a false tracking number for the jordans i ordered Read more

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Didnt receive my orders of my jordans Read more

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Bought a coat and it took forever to arrive. Needed another size. We tried to contact the company to ask how to do it. We received no response for a few days and then were told a dispute was open. We responded that we didn't want a dispute open and we needed to know how to return the coat. We received no response and followed up and was told that the "dispute was closed" and "we'd help you get in touch with the seller." They never did. They... Read more

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Founds some t-shirts I wanted to buy. First it took 3 weeks while they kept saying it was delivered and I had to contact the supplier directly. When the items finally arrived the sizing was all wrong. They pretended they'd check the warehouse for a larger size and get back to me. Never did. Two weeks later I wrote them again. They said I should give them away to someone they would fit because return shipping would make it not worth it. Customer... Read more

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I ordered a sacred Tibetan Buddhist statue through this site and was told it would take several months to arrive. Then five weeks ago it was listed as shipped, but I never received it. In the end, it turned out that the seller had provided a false tracking number and never shipped the item--and probably never intended to ship the item--at all. Though DHGate itself may be a legitimate business, they seem to represent some pretty unscrupulous,... Read more

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I ordered two items through this website, and the items I received were not at all as described. One was a dress, the other a ring. I did receive a dress and a ring, but not at all remotely of what I thought I was ordering; looked like they were vended out of a bubblegum machine. I buy A LOT of stuff online, and knew someday I was likely to get scammed. This was finally the time (fortunately, 99% of what I have done online is legitimate). I... Read more

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Your payment for Order 238147214 has been confirmed. You can click here to check your order status. We will inform you of the delivery status when your item (s) has been shipped. If you have any questions, please feel free to contact us. Thank you for shopping on DHgate.com. Respectfully So after I got this the seller refuse to honor my order. No more Read more

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Dhgate - Review in Auctions and Internet Stores category from Waco, Texas
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So when checking out this website I immediately noticed the sellers had very high review ratings. However when you look at things that have actually been reviewed there are few reviews. Then to top that off, if there is a negative review there will be someone who rates it 5 stars to off set the poor reviews, often the same person will write reviews days apart. I do not trust this website but I wish I could because they advertise such beautiful... Read more

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