1.4
  • Shoe quality1 votes
  • Arrival time1 votes
  • Nothing1 votes
  • Being Lied To6 votes
  • False Tracking Number5 votes
  • Being ripped off5 votes
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  • 2 days ago
  • Footwear and Clothing
  • Troy, Alabama
  • Winter Coat
  • 1
  • 1
  • 57
  • REVIEW RATING 4/5

YOU ARE NOT LYING!!!!! THEY JUST STOLE CHRISTMAS FROM ME AND MY FAMILY. I MADE AN ORDER FROM THEM FOR MY HUSBAND AND CHILDREN AND THE ITEMS I BOUGHT WAS MUCH TOO SMALL FOR MY HUSBAND AND CHILDREN. SO I TRIED TO NEGOTIATE WITH THE SELLER AND MEDIATORS AND IT'S BEEN TO NO AVAIL. I ASKED FOR AN EXCHANGE OR MY REFUND BUT THEY DECLINED AND WAS VERY NASTY AT DOING SO. I SENT AND EMAIL TO A TELEVISION... Read more

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  • Dec 16
  • Online Shopping
  • London, England
  • Buyer Protection Policy
  • 52
  • REVIEW RATING 5/5

DHGate are a bunch of thieves and something needs to be done about them! I will NEVER buy from them again and I have told everyone I know not to either. A brief background to my hideous experience with them: I bought an item back in June which was never delivered. I got in touch with the seller who I advised that it had not turned up after their already ridiculous postage times (up to 30 or so... Read more

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  • Dec 15
  • Luxury / Jewelry
  • Guangzhou, Guangdong
  • Wristwatch
  • 54
  • REVIEW RATING 5/5

Dhgate staff/managers-They are trained to stall the customer and to say whatever they have to say to keep your money for a long time without having to give you a refund. On November 27 I purchased a wristwatch ,a pair of shoes and 2 beanies. December 13 a package arrived as promised but the 2 beanies/shoes were missing. The next day December 14 another package arrived with the shoes but I still... Read more

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  • Dec 11
  • Online Shopping
  • Brampton, Ontario
  • Refund Policy
  • 1
  • 1
  • 49
  • REVIEW RATING 4/5

Very sorry to say that the worst experience I had with DHGate. They send my wrong order after 6 weeks of non stop conversation. They promise me to refund my money in 10 days and closed my case. They lied on every step, there live operator has no say just to a part of therapy to there client, not authority, no update information. I got many emails from them they are going to refund, but when I ask... Read more

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  • Dec 09
  • Online Shopping
  • Online Seller
  • 59
  • REVIEW RATING 3/5

DHGate - you just keep doing this! You allow your DISHONEST sellers to do the "fake tracking number" trick time and time again. You frustrate your customers because you TAKE THEIR MONEY and they get NOTHING. No product. If they are lucky, maybe a refund THREE MONTHS LATER. It just keeps happening. YOU COULD STOP THIS DISGUSTING PRACTISE IF YOU WANTED TO, BUT YOU DON'T. That's because you... Read more

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100% FULL

  • Dec 02
  • Weddings
  • Phoenix, Arizona
  • Wedding Dress
  • 1
  • 1
  • 187
  • REVIEW RATING 5/5
DHGATE! Aimibridal SCAM!!!!!!!!
1 of 4

bought my dress, it came looking nothing like i asked it was see through. I could see my butt crack and the bra cups it was cheap material and looked nothing like the requested dress. asked for refund, they refused saying it was to much work for them to not get paid and that i could just go have it altered. Went to Dhgate customer service, and they sent me in circles talking to no one and getting... Read more

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  • Dec 01
  • Online Shopping
  • Clothing
  • 3
  • 3
  • 86
  • REVIEW RATING 5/5

On 2014-01-17 I bought some clothes from DHGate, with the value of US$10.50 (Order 1453701243) The case is I never received the product, the seller, "emilyfang", just put an invalid tracking number, and DHGate closed the order as completed. Every time I talk to the seller, it talks it will send, it has some problems, every time the same reply. And DHGate has a policy of cheating and stealing,... Read more

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  • Nov 26
  • Online Shopping
  • Phoenix, Arizona
  • Glassware
  • 1
  • 1
  • 169
  • REVIEW RATING 5/5

Back in September of this year I was looking on the internet for a particular piece of glassware. Unfortunately the prices I came across was really expensive. It's not that couldn't afford it but was just crazy to pay such inflated prices for something I know is not worth that amount of money, at least to me. So I kept searching and found something really nice on DHgate for a really reasonable... Read more

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  • Nov 19
  • Footwear and Clothing
  • Boca Raton, Florida
  • Gown
  • 2
  • 2
  • 113
  • REVIEW RATING 4/5

DO NOT FALL INTO THEIR TRAP! The reviews you are reading are not just picky divas who couldn't get that exact shade of fuchsia they wanted. In an effort to save money, (HA!), I ordered a gown for my son's wedding. The site does not permit you to order a custom color from a chart without FIRST selecting one of the standard color "swatches" on the screen. I contacted customer service "chat" to... Read more

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